I have a two drawer dishwasher that has been playing up making a loud humming sound and not working as a result. Two lovely engineers, Trevor and Bradley identified different problems, troubleshooted... Ver mais
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Veja o que dizem as avaliações
Absolutely amazing service can’t fault Dean at all, so knowledgeable, and helpful. Right from the word go asked if he needed to wear shoe covers and went above and beyond to ensure everything was just... Ver mais
Call-out for a user error fault, our fault entirely. Ash and Kristina were friendly, courteous and fixed the issue very efficiently. Excellent service all round from F&P.
I had an engineer visit today Adam Smith tech 126 who assessed my dishwasher and left everything functioning well with good advice for future planning. The follow up service support from Fisher and Pa... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.
Informações de contato
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, Reino Unido
- 08000 886 605
- www.fisherpaykel.com
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Respondeu a 12% das avaliações negativas
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Excellent service
Excellent service, Steve and Andrew are professional, very polite, helpful and tidy. Steve gave us full instructions about the setting. I highly recommend Sreve and Andrew.
Amazing appliance and customer service…
Amazing appliance and customer service through Adam.
Dean saved the day !
Dean was friendly, super quick & explained the problem & how to get the best out of my fridge freezer going fwd.
Also, was able to advise me with my fisher Paykel dishwasher cleaning products !!
Super pleased with the service !
Fantastic service from the team who…
Fantastic service from the team who order and delivered the oven.
Bradley was exceptional from his call…
Bradley was exceptional from his call prior to arriving, helpful manner and clear explanations of what needed sorting! Similar to an old fashioned GP.. the perfect bed side manner!
It was a pleasure to have him here to sort the fridge. Thank you.
Jiy was simply fantastic
Jiy was simply fantastic. Fixed the issue within 15 minutes. Really amazing customer service from Fisher & Paykel!
Second time Dean has been out to us
Second time Dean has been out to us. Lovely guy. Efficient and clearly knows his stuff. Thank you.
Aaron came to fix our dishwasher today…
Aaron came to fix our dishwasher today and did a fantastic job. He was very helpful and charming
Speedy repair of our 9 year old dishwasher
Ash did a great repair of our 9 year old dishwasher! Ash quickly tracked down the electronics issue, had a spare part in the van, and had the machine up and running in less than 15 minutes. Ash also waited for a quick a test wash with the machine to finish before leaving.
So lovely
So lovely. Great service. Nothing was too much trouble for Ash.Solved the problem in seconds. Fabulous experience
Jiy- thank you
Jiy, thank you very much for coming out and helping us and answering all my questions. Great job and fabulous service! Much appreciated
I bought one of Fisher & Paykel’s…
I bought one of Fisher & Paykel’s expensive two-drawer dishwashers because I loved the concept and spent a lot of time researching which companies made them. Unfortunately, it has turned out to be the worst purchase I’ve ever made.
From the day it was delivered, the buttons never worked properly. At first, I thought it was user error, so I kept reading the manual and trying different settings. Over the years, however, it became obvious that the dishwasher itself was faulty.
I have had countless engineers visit my home, and not one of them managed to fix the constant bleeping. They even sent a specialist, who also couldn’t resolve the issue. One engineer admitted they just kept replacing parts rather than replacing the dishwasher itself.
I have never been able to use the top drawer properly since the day I bought it. After years of complaints, endless engineer visits, and numerous replacement parts, the last engineer discovered that a copper coil, which should have been fitted from the start, had never been installed. He explained that without it, the dishwasher could never have worked correctly.
For years, I had to keep switching the dishwasher off at the plug because it would constantly bleep and randomly change from one setting to another. It was never properly aligned or fitted with the correct parts, so the fault was never truly fixed.
Now we don’t have beeping, but we can’t use the top unit (stilllll)
After all of this, Fisher & Paykel’s solution was to offer me a discount on buying another one of their dishwashers, which would still have cost me around £1,500.
I find that completely unacceptable for a premium appliance that has never worked properly from day one. Based on my experience, I would never recommend Fisher & Paykel to anyone.

Resposta da Fisher & Paykel (United Kingdom)
Excellent service.
Jiy arrived on schedule, was very knowledgeable about potential issues with both appliances and was able to service and address the problems extremely efficiently. When he left everything is working well and I feel confident that the problems have been sorted. Thank you. Excellent service visit. Sophia
Dean you were the absolute best
Dean you were the absolute best !
Super efficient service, friendly and approachable.
Came to repair my ice machine but sorted a dishwasher problem at the same time.
The repair service lives up to the high standards of the appliances which is rare these days.
I’m one happy customer
Jai was brilliant!
Jai was brilliant. Friendly and efficient. Such a good service from start to finish. Very happy!
We have had a few two draw dishwashers…
We have had a few two draw dishwashers in various houses and they have always been really good and reliable. However we did experience an issue and Fisher and Pakel sent Adam out and he fixed the problem very quickly and even though it was just outside the 5 year warranty he spoke to his manager and they agreed to fix it at no cost. Absolutely delighted and great service - thank you
Second time Adam has been to me and…
Second time Adam has been to me and both times he has been great. He explains everything clearly, efficiently mends what’s gone wrong goes above and beyond to even hoover behind my fridge when he’s pulled it out. Fisher Paykel are lucky to have a guy like this.
Ash was great
Ash was great, quick and knowledgeable. Many thanks!
Robin was extremely knowledgeable…
Robin was extremely knowledgeable polite and courteous. Thank you for coming out and sorting out our troublesome fridge freezer.
Thank you!
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