forgemeetandgreet.co.uk Avaliações 

It is with regret that I write a negative review having had a good experience when handing the car over to an agent of forge parking. We picked it as its the nearest off site parking to the airport, however when returning i gave my name car number plate make model and colour of the carfor the car we ended up calling for a second time after 20 minute wait for the car. Having been told the driver was on their way I waited another 15 minutes when I received a call asking if my car was silver and told they couldn't find it. 50 minutes later from original call our car arrived. Clearly in time for the next collection across the other side of the road. This did not feel like the 'nearest' parking, I was more annoyed had they said they couldn't send the car for almost an hour I would have got a taxi or walked to retrieve it. Sorry but it's a no from me next time we're looking for parking. I messaged forge and told them what had happened they weren't interested 'apology for the delay'!

An awful experience. Forge Meet and Greet were 1 hour late meeting us to return our car. We followed their contact instructions, left many answerphone messages but received no answer or call back. In the end contact was made by finding the number online of the Forge hotel. A staff member helped contact them and they eventually arrived. I would not use them again or recommend others use them.

Worst customer experience ever with airport parking.
Drop off involved several confused phone calls with conflicting information and a wait of 15 minutes at Bristol Airport.
Pick up was worse. We phoned as requested. No answer, left a voicemail. Received a call back saying car was on its way. After 15 minutes we rang the same APH number again. We were told we hadn't rung and would have to bear with them. When we pointed out we'd rung all the numbers we'd been given, we were told not to shout and argue! The male on the phone was rude and aggressive and out the phone down.
When the car arrived after 21 minutes, we could smell burning oil. The drop off driver was very rude and very scruffy.
An awful experience never to be repeated.

I was disappointed with the service at Bristol. I called them as per the booking request when I was 30 minutes away. I informed them that I was 30 minutes away. I was told to call again when 5 minutes away this i did. The person who took my call was rude and said the pick up guy had been waiting for 10 minutes. I reminded him that I called earlier with my arrival time.
On my return I called them to confirm flight landed and was just collecting my luggage. I was told to call back when in the car park. I called as requested when at car park at 20:10. I was told that they were very busy and would be with me at the earliest in 20 minutes. The car did arrive at 20:30. However i don't consider a 20 minute wait a meet and greet service. I could have got a bus at 20:10 to the normal car parks.
I wont be using them.again

We have been using Forge meet and greet for at least 5 years. We have always had excellent service from
Drew and his team.

I used this parking service after returning from Morocco and regretted it immediately. Though the booking price seemed reasonable, I was charged an extra £7 twice when exiting. Despite calling for pickup as soon as we landed, I waited 45 minutes. The driver finally arrived but didn't greet us, shouted at me, and used offensive language—including in front of my two daughters.

On entering the car, I found a used coffee cup on the seat, and noticed that all car settings were changed—including seats, radio, and temperature—which made me suspect the vehicle was driven without permission. I couldn’t check mileage at the time.

This was highly distressing and utterly unprofessional. I will never use this company again and now use Silver Zone Parking at Bristol Airport, which I’ve found reliable.

I would just like to say thank you. From the moment we stepped off the plan, the meet and greet person who was very respectful, professional and friendly, made everything effortless. My greeter was waiting right outside with a warm smile and professional attitude. Everything felt calm and organised which after a long flight, was very much appreciated. I will definitely 💯 recommend the forge meet and greet service and will use them again.

TL;DR - They took my prepaid booking, didn't answer on the day, didn't turn up at the airport, AND THEN ignored all contact.

I booked and prepaid for a meet and greet parking service with Forge meet and greet at Bristol airport. I followed their instructions to call 30 minutes before arrival, no answer.
I kept calling 19 times over the course of an hour and they simply never answered and never turned up.

I was lucky to find another last minute provide on-site who took my car and this cost me an extra £80 on top of what had already paid Forge meet and greet. So, I'm now out over £130 not including the stress of panic at the airport before flying and assuming I was going to miss my flight.

The worst part? They called 2 hours later after they were meant to meet me and then when I explained calmly what had happened, they claimed a bad signal and hung up. I haven't heard from them since; despite trying to contact them via phone, e-mail and text requesting at the minimum I get my money back.

BEFORE YOU BOOK - THINK! Is it worth a gamble of your holiday? My review doesn't seem to be a one off either - look at the pattern of their reviews – the good reviews are simply giving 5 stars, just happy they even turned up and returned the car in one piece?? As if that's above and beyond! That's the bare minimum.
If a business shows up half the time and ignores the other half of customer bookings - THAT’S NOT CHEAP AND CHEERFUL ITS GAMBLING YOUR HOLIDAY.
It’s outrageous they are still taking bookings - if you really value honesty, your time or your money avoid this company completely!

We used Forge as we could pay for it with Tesco Clubcard vouchers. Arriving near Bristol Airport and calling ahead, the company at first indicated it couldn't find the booking but, through a broken line (in all calls with them) said it was ok. We were half an our early and they wouldn't meet until our agreed time, but finding a layby to 'just park up' in on the busy road to the airport is easier said than done. The driver met us promptly at the airport and that part went well. Why we have to leave £7 cash in the car to exit the drop off area rather than just paying that as part of our fee is beyond me - feels dodgy tbh. On our return to the UK at midnight, the driver referred to me as 'mate' several times and didn't bring our car to the new Meet and Greet area of the new multi-storey, but instead left it in a spot reserved for a particular taxi company, which had one of their drivers threatening us with a fine for parking there. We tried to explain it wasn't us who parked it there but he just shrugged and walked off. Welcome back to Britain.

I was really nervous about keeping this booking after reading the most recent reviews but everything went very smoothly. We flew out of Bristol and dropped the car off mid morning and collected mid afternoon. A week before the booking, i had to change the car registration which was arranged with ease over the phone. The Driver did keep us waiting for 5-10 minutes when we dropped the car off but we'd left lots of time so it wasn't a problem. The driver was very friendly, professional and polite. On our return we called, as per the instructions as soon as we landed and were then asked to call again once we had our bags. It was confirmed that the driver would be 10mins and he was on time. The car was left in the same condition as we left it with minimal extra miles on the clock. yes the drivers seat had been moved, but i'd expect that. We also realised we'd left my sons old ipad in the back seat pocket, but this was still there when we returned. All in all, it was exactly as we would expect and i won't hesitate to book again.

Return trip took nearly half an hour to return car - chase 3 times. Rude, unhelpful and CHILDISH. i.e. Finally arrived, did not assist to put case in boot of car ( I am 73 year old lady - very capable but expect manners). Car seat totally amended ie. different height, and seat leaning back more. I found after about 10 min into my return journey both heated seats had been turned on - it was 26 degrees outside!!!! CHILDISH

**DOT NOT USE THIS COMPANY** Complete no show today at the airport. Started calling 30 mins before we arrived as per instructions, called for over an hour and have just been completely ghosted, really stressful and very luckily managed to book another firm but nearly missed our flight due to the delay.

Dropped car off fine, we waited 45 mins for our car to turn up on our arrival back to Bristol after 3 phone calls, car came back filthy dirty inside and outside of car and in both front footwells, a few days later I got a parking fine for £60 which showed my car was parked up in a prohibited place in Bristol Airport but 6 hours after I had left the car with them. Phoned the company they did eventually pay it but took them about a week to do so, use at your own risk!

They collected my car on time, took the seven pounds but didn't need it. It came back filthy, however, their driver 30 minutes after they had taken it,stopped in a prohibited area and as a consequence, given me a minimum fine of £60. Apart from the telephone, they are a hard to correspondence with. Having contacted them several times, they haven't had the decency to apologise let alone speak to me. I have an appeal ongoing, but don't hold out much hope in that direction. So BEWARE, they may be cheap on the face of it, but the hidden costs can be something else.

DO NOT USE - dreadful and completely unprofessional. I left my BMW with them from 04.06 to 12/06/25 - On return it took 4 calls to get a response and the car came back absolutely covered in mud both inside and outside. Carpets, pedals and door interior (both sides) covered in mud to the point it needed professional cleaning. The boot was all disorganised as if it had been used for transporting goods. The driver was gone in a flash without even checking if I was the owner. The car had also travelled 27 miles from when left. Contacted the company with no response.

Car came back filthy hiding a dent in passenger door. This is a brand new car only 3 months old and I checked it before handing over as car was clean. Will never use them again

They are cheap compared to elsewhere but our car came back stinking dirty like it was parked in a field. Also subway wrapper just left in the passenger footwell and crumbs all over the seat. They were prompt however.

Absolutely awful service! Arrived at airport after phoning these twice no one there to take car had to phone again! And waiting over 20 minutes for someone ! Arrived back into Bristol landed phoned collected luggage no car waited over 20 minutes for our car then a very abrupt girl phoned us to say she was in car park and to come find her ! Was very rude when we did find her . We had left money in the car taken along with cds avoid which we had

If you value your car don't trust it to thus shower. They met me and took the car and delivered it back damaged. It was 1.15 a.m. in the morning and as I loaded the luggage into the boot the driver vanished. I walked the car and the drivers side front bumper was badly grazed. I called the company in the morning and was told to send a picture of the damage to their WhatsApp number. I have done this twice now hoping they would do the right thing as the car was damaged by their drivers in their service and I have been ignored. Awful company.

Good drop off experience but on return it took 45 mins from my call to return; seemed to have ‘forgotten’ my call as I had to ring twice.