From start to finish just Excellent. It's challenging when moving choosing the right company. Everything about Fox ticked all our requirements from the 1st phone call to the wave good bye after deli... Ver mais
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Molly has been wonderfully helpful and accommodating, She showed a genuine care for us and our circumstance. I can not thank Molly enough! Based purely on the service received by Molly, I 100% recomme... Ver mais
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Great service from the start of coming to survey the job, through moving day, to coming back to fix something that couldn't be done on the day. Helpful, friendly, efficient and very effective staff... Ver mais
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Great service from start to finish, the quote was competitive and staff very friendly. The Bristol team were unavailable for our move date so our move was handled by the Cwmbran branch. Simon and Darr... Ver mais
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Detalhes da empresa
Sobre Fox Group (Moving and Storage) Ltd
Escrito pela empresa
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Informações de contato
10 Somerset Road, NP44 1QX, Cwmbran, Reino Unido
- 01633866923
- trustpilot@fox-moving.com
- www.fox-moving.com
Fox Group (Moving & Storage) Ltd
4,7
Excelente
552 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
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Really helpful and amenable movers
Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment.
Small improvement suggestion might be more handholding a week in advance around 'what will happen on the day', but overall this was a very smooth move.
16 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, John.
We are delighted to hear that you found our team helpful and accommodating throughout your move, and that the whole process, from quotation through to payment, was straightforward and well organised.
We also appreciate your constructive suggestion regarding additional guidance in the week leading up to moving day. We understand how reassuring it can be to know exactly what to expect, and this is valuable feedback that we will share with our team as we continue to improve our customer experience.
Thank you for choosing Fox and for taking the time to share your experience. We are very pleased that everything went smoothly overall.
Fox held our goods for 5 years, then delivered in perfect condition.
Fox picked up our goods, which arrived by ship, at the port, brought into storage where they remained for 5 years, then delivered to our new home, taking boxes to each room as we directed, uncrated our paintings and removed the packaging materials. Everything was in perfect condition. Excellent service!
15 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Linda.
We are delighted to hear that you have been so pleased with our service, from the initial collection of your shipment at the port, through five years of storage, to the final delivery into your new home.
It is particularly rewarding to know that everything arrived in perfect condition and that our team took such good care of your belongings, including the unpacking of your paintings and placing everything in the correct rooms.
Thank you for trusting Fox with your possessions over such a long period. We really appreciate your kind words and will be sure to share them with everyone involved.
The removal team were friendly
The removal team were friendly, and nothing was too much trouble. I would definitely recommend them to anybody considering moving.
17 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Mr Bloomer.
We are delighted to hear that our removal team provided such a friendly and helpful service and that nothing was too much trouble throughout your move.
Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to the crew. Thank you for choosing Fox and for taking the time to share your experience.
Great movers
Great movers! Arrived on time, very efficient and took care with all of the items. Thanks very much
16 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Mr Arthur.
We are delighted to hear that our removal team arrived promptly, worked efficiently and took great care of your belongings throughout the move.
We really appreciate your kind feedback and will be sure to pass your comments on to the crew. Thank you for choosing Fox!
Great crew
Great crew, nothing was too much trouble. Friendly and accommodating to neighbors moving the truck if they were blocking cars etc. overall Excellent!
13 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your excellent review, James.
We are delighted to hear that our crew provided such a friendly and accommodating service and that nothing was too much trouble. It is particularly pleasing to know that they were considerate towards your neighbours and happy to move the vehicle when needed.
We take great pride in the professionalism and helpful attitude of our teams, so your feedback is much appreciated. Thank you for choosing Fox, and we will be sure to pass your kind comments on to the crew.
Excellent team made our 2 part move…
Excellent team made our 2 part move (home/storage:new home) seamless!
Polite, efficient, professional teams really minimised the hassle. Highly rated in our book!!
8 de outubro de 2026
Avaliação não solicitada
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Charles.
We are delighted to hear that our team made your move from home into storage and then onwards to your new property such a smooth and straightforward experience.
Coordinating a move in two stages can bring additional challenges, so it is particularly pleasing to know that our team's professionalism, efficiency and friendly approach helped minimise the stress.
Thank you for choosing Fox and for your fantastic recommendation. We will be sure to share your kind comments with everyone involved.
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Mrs Kalpane.
We are delighted to hear that you were pleased with the service provided by our team. Your kind feedback is greatly appreciated and we will be sure to pass your comments on to everyone involved.
Thank you for choosing Fox!
Stourbridge Team All Amazing
The guys were really friendly and helpful during the move.
First van had issues but the office team and explained everything and kept us in the loop so we weren't stressed during our move.
8 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Gemma.
We are delighted to hear that our removal crew were friendly and helpful throughout your move. Whilst it is unfortunate that the initial vehicle experienced an issue, we are pleased that our office team kept you fully informed and managed the situation effectively, helping to minimise any unnecessary stress.
Thank you for your understanding and for recognising the efforts of both our removal crew and office staff. We really appreciate your feedback and will be sure to share your kind comments with everyone involved.
Professional and efficient service
Professional and efficient service. Staff very helpful and all questions answered when phoning.
8 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Brigitte.
We are delighted to hear that you received a professional and efficient service and that our team were always helpful and happy to answer your questions.
Providing clear communication and friendly support is very important to us, so your feedback is greatly appreciated.
Thank you for choosing Fox and for taking the time to share your experience.
Good efficient service
The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I had some minor inconsequential damage but they were very efficient. Soft mats were put down over my floors to protect them & they had ramps to get their trollies over the door step. Thank you guys for your hard work. They wouldn't even pause for the coffee I offered them.
9 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Juliette.
We are delighted to hear that Sean and Gareth provided such an efficient and professional service, keeping you informed of their arrival and working hard throughout your move.
It is particularly pleasing to know that you appreciated the care taken to protect your floors and property. Whilst we are sorry to hear there was some minor damage, we appreciate your balanced feedback and are pleased that your overall experience was positive.
We will be sure to pass your kind comments on to Sean and Gareth. Thank you for choosing Fox, and we hope they managed a well deserved coffee once the job was finished!
Really professional and friendly staff…
Really professional and friendly staff at every point in the process. Well priced and well organised. Highly recommended.
9 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Karin.
We are delighted to hear that you found our team professional and friendly throughout the entire process, and that you were pleased with both the organisation and value of our service.
Your recommendation means a great deal to us, and we will be sure to share your kind comments with everyone involved.
Thank you for choosing Fox!
The stressful moving experience was…
The stressful moving experience was made significantly easier by Fox and the professionals, who packed efficiently and with a very pleasant manner.
29 de setembro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
The stressful moving experience was made significantly easier by Fox and the professionals, who packed efficiently and with a very pleasant manner.
My move to Seoul
Dave Way was absolutely brilliant in handling everything from the start. Communication was absolutely great all the way through. This put me at ease. On the day, Colin rocked up on time and went above and beyond in making sure all my boxes including items that needed to be package wrapped were all completed to a high standard.
5 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Tee, for your lovely feedback. It’s great to hear Dave’s communication put you at ease and that Colin went above and beyond to ensure everything was carefully packed. We’ll be sure to pass your kind words on to them both. Thank you for choosing Fox!
FANTASTIC
The team turned up on time and were extremely helpful and polite also very pleasant
Worked hard and took great care of all of our poccessions during loading
They arrived next day again on time and once more made sure sure we we were pleased with them and they ensured they placed every item were we required
6 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Trevor, for the fantastic review. It is great to hear that the team were punctual, helpful and polite throughout your move and, most importantly, took great care of your possessions from loading through to delivery.
We really appreciate you choosing Fox Moving & Storage and wish you all the very best in your new home.
The Fox Moving & Storage Team
Completely inflexible on delivery…
Completely inflexible on delivery dates, my plans are expected to change to suit you.
2 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you for your feedback.
We are sorry that the delivery arrangements did not meet your expectations. However, we feel it is important to clarify that your shipment was booked with the originating agent in South Africa as a groupage service.
Groupage is a shared, part load service where a number of customers’ consignments are transported and delivered together. As a result, deliveries have to be coordinated within the vehicle’s planned schedule and when it is operating in the relevant area, rather than on a date chosen specifically by an individual customer.
We appreciate that this can be less flexible than a dedicated delivery service. However, this is an inherent part of groupage shipping and is reflected in the considerably more economical price compared with a dedicated vehicle and delivery.
We will always try to accommodate a customer’s preferences where our schedule allows, but unfortunately we cannot reorganise an entire groupage delivery schedule around one individual consignment.
The two friendly blokes who delivered…
The two friendly blokes who delivered my stuff were great. They had driven a long way and arrived in good time. Then they humped a lot of heavy boxes up to the second floor without a moan or murmur: thanks lads. Receiving my stuff, after being in storage for 15 months, ended a stressful period for me; Fox Group communication and service was a great help.
25 de setembro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Andy, for taking the time to leave such a lovely review. We’re really pleased to hear that the team looked after you so well and helped make the final stage of what sounds like a stressful period that little bit easier.
After 15 months in storage, it must have been a great feeling to finally have everything delivered and back with you. We’ll be sure to pass your kind comments on to the crew.
Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Would highly recommend!
From my initial enquiry some months ago, up until the moving day yesterday, Fox were friendly, professional and reliable.
Everything was clearly explained and the removal men on the day (Nathan, Rhys and Kenzie) were very pleasant, worked very hard and with good humour.
They helped make quite a stressful move experience more bearable and nothing seemed too much effort.
I would recommend Fox to anyone needing a removal company.
2 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you very much, Vicki, for your kind review and recommendation. We’re delighted to hear that you received a friendly and professional service from your initial enquiry right through to moving day.
It’s especially pleasing to hear your comments about Nathan, Rhys and Kenzie. We’ll make sure your feedback is passed on to them. Moving home can certainly be stressful, so it’s great to know that their hard work and good humour helped make the day a little easier.
Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
The guys who moved us were very kind…
The guys who moved us were very kind and treated our things with respect. Totally superb !! We could not ask for better. We thanked them on Friday but please pass on our special regards for how efficient and helpful they were to make a stressful move much better than we anticipated.
2 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Denise, for such a lovely review. We’re delighted to hear how well the team looked after you and your belongings throughout the move.
We know how stressful moving can be, so it’s especially pleasing to hear that the crew’s efficiency, care and helpfulness made the experience much easier than you anticipated.
We will certainly pass on your special thanks and kind words to the team. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Very happy how the lads worked
Very happy how the lads worked, got the house loaded very quickly and unloaded too , would definitely recommend the company to anyone moving houses
1 de outubro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Hayleigh, for your great review and recommendation. We’re really pleased to hear that the team worked efficiently and had everything loaded and unloaded quickly for you.
We’ll be sure to pass your kind comments on to the lads. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
The guys were wonderful very polite and…
The guys were wonderful very polite and friendly. They had to move a lot and none of it was an issue
30 de setembro de 2026
Resposta da Fox Group (Moving and Storage) Ltd
Thank you, Andrea, for your lovely feedback. We’re really pleased to hear that the team were polite, friendly and took everything in their stride, especially with such a large move.
We’ll be sure to pass your kind comments on to the guys. Thank you again for choosing Fox Moving & Storage, and we wish you all the best in your new home.
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