Freeola & GetDotted Avaliações 

374
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver mais

Avaliado com 3 de um total de 5 estrelas

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de internet
  2. Provedor de serviços de internet
  3. Empresa de hospedagem na Web

Informação fornecida por fontes externas variadas

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

374 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(374)

23 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Years of trouble free service

I set up two web sites many years ago with Freeola and I am pleased to say the service has been first class. When I have needed help to change one site to a 'shop' technical support was fantastic. When I wanted to send e-mails from my web site address, once again the technical support was fantastic. I have absolutely no complaints at all in the years I have been with Freeola and I have no intention of changing from them. Highly recommended.

10 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Have been with them several years now and highly recommend them. Always very helpful and patient with me (septuagenarian who needs help occasionally) thank you Freeola.

10 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Freeola pushes the right buttons!

Having recently moved home, I decided to stay with Freeola who had given me outstandingly reliable Internet connection for around 15 years along with a host of fully featured email accounts.
Unfortunately, an issue arose over billing but this was quickly resolved by Nic following a telephone call and subsequent email. The error was corrected and I even received an apology without asking for one something that seems rare these days, I was totally satisfied with the whole experience.
This is only the second time I had needed to contact support in all of the time I've been with them, largely due to their extensive on-line guides, ut it's good to know that there's a human being on the end of the phone if you need one.

11 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've been with Freeola for a long while.

I've been dealing with Freeola for a good number of years now and can honestly say there has never been reason for complaint. They take care of my needs and although I'm not the most competent with the service they offer me I've never had to call the helpline as everything (that I need) is easy to follow.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Long-term happy Freeola customer.

I've been a very happy Freeola customer (broadband and domains) for over 23 years! These days especially, it's rare to trust and like a company when most are faceless and nearly impossible to contact when required. Keep it up...

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class

Freeola has hosted our personal domain for many years. Never had any problems. Easy to contact by phone for advice which is always prompt, professional and friendly. Reasonably priced.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Freeola for many years

I have used Freeola for many years, following a friend’s recommendation, and always found them to be very straightforward in what they do.

They host my 2 business websites and associated email servers. Navigation through their website / webmail and control panel is simple and it’s an easy task to make any changes to my website pages and email settings.

There have never been any problems over the years, but I feel confident that their support is there if needed.

I always recommend Freeola to my friends.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable Service

Been with Get dotted/Freeola for many many years. My husband was self employed when we started with them but is now retired, but we have stayed with them. Our email works away fine and, on the couple of occasions when I have had to ask a question, the very patient and understanding person at the other end was always able to help. Can’t ask for more.

17 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A valuable service.

We have been customers of Freeola for absolutely years and the one thing we have always loved about the company, is that you can phone them and a person, not a machine or someone abroad, will answer the phone and talk to you. They don't blind you with technical questions, just plain, helpful suggestions and answers. They DO REMEMBER to phone you back if that is required. We have never considered moving away from them as they are a good ,friendly, reliable and helpful service. We also feel that they genuinely care about what they provide.

15 de julho de 2024
Avaliação não solicitada

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