FRS Iberia Maroc Avaliações 76

Retard de 6 heures en aller et de 3 h au retour sans explication comme si c'était une situation normale. A éviter

Never had so bad experience in my life. This company should not work. They are a band of incompetents. They sold tickets with departures at 19.00 while all the people in Marocco stop working…
The idiot at the FRS shop in tangeri med port told me that wasn’t an issue that I had time to wait them to finish eating and take the boat. But the boat leave before me. I’ve wasted 6 hours in this port thanks to those incompetents

Puntuales como siempre. Viajo cada semana con esta compañía. Me parece a mejor opción para cruzar el estrecho.

In addition to a very convenient way to get to Morocco from Spain, I was really impressed with super effective customer support. Changing a ticket and getting a refund was very easy on WhatsApp.

Viajé a Tánger desde Tarifa hace unos días con la naviera FRS. Muy puntuales, llegamos en menos de una hora y la travesía se hizo muy amena con su estupenda cafetería.

Salió el barco super puntual desde el puerto de Tarifa. Además el servicios de cafetería impoluto. Los trabajadores super amables para informarme de como tenía que hacer la gestión con el pasaporte... baños limpios.

FRS me parece la mejor opción para viajar entre España y Marruecos con tu coche.
Un servicio muy puntual y eficiente.
La travesía fue además muy cómoda.

Realicé un viaje de Algeciras a Ceuta para conocer la ciudad y poder desplazarme con mi propio coche en al ciudad y todo correcto. Un buen servicio y se cumplieron el horario de 1h de viaje.

The best Ferry company since years (to go from Tarifa/Algeciras to Tanger). Never have been disappointed. Perfect service, multi language, availability (phone) is one of the best, very kind people, communication is very fast. Customer for life (in sha Allah). Ahmed El B. [Belgium]

La naviera más seria y profesional en todo el estrecho. Salida puntuales y magnifico servicio.

Wir hatten die Fähre am 26.03.20 Teneriffa - Huelva gebucht !
Leider nicht direkt bei FRS sondern bei Aferry, als in Teneriffa wegen Corona
alles geschlossen wurde fragte ich bei Aferry an, und bekam die Antwort`die Fähre geht ganz normal !!! Zum Glück fragte ich noch bei FRS St.Cruz nach
und musste erfahren das man ohne einer Reiseempfehlung vom Konsulat nicht auf die Fähre kommt !!! Die freundliche Dame bei FRS gab mir auch noch die
Nummer vom Konsulat. Vielen Dank an FRS
Möchte alle Reisende vor den Plattformen Aferry etz.warnen.
Wir bekamen keine Information,telefonisch nicht erreichbar !!
Bitte buchen sie direkt bei den Fähren !!!

Ferry service suspended due to COVID-19.
Reimbursement of the advance payment was exemplary.
Many thanks!

Fährbetrieb aufgrund von COVID-19 eingestellt.
Die Rückerstattung der Vorauszahlung war vorbildlich.
Herzlichen Dank!

I would rate this with negative stars if possible. After waiting in the terminal for almost two hours- with no air conditioning although it is blazing hot— we were told our boat is closed. After realizing the representative was lying to us we pushed through to the dock. Where they did not let us board. Apparently they sold too many tickets and we watched our boat sail away.... the next boat was two hours later and had an hour delay. Our car got locked in to the parking garage since we got back closer to 1 than 9....

Ypu need to be at the terminal 90 minutes before departure. At a vast empty terminal waiting for nothing to happen for 90 minutes. You only get to the security at the time of supposed departure. Then another half an hour wait for boarding. Then another half an hour wait on the ship while cars are boarding. Then an hour and half sailing and waiting in queue at the ship for passport control. Then waiting in the airport-style bus at the terminal to take half an hour to take you out of the terminal. And after 5 hours you are off the terminal, one hour by taxi from Tangier. Unless you are traveling with a car, fly instead.
Oh, did I mention the site is seldom working?

I used FRS services from Tarifa to Tangier and back in december 2016.
On both ways the promised departure time was postponed and that produced delays in my later travel. For Tarifa - Tangier we arrived at 13:40 instead of 13:00 as promised. I had to wait until 15:30 for my next train to Casablanca. One guy checking the passports was not enough for the crowd inside the ferry. On top of that, those passports are verified two times prior to boarding. Can't you check them again while the ferry is going to Morocco??
For Tangier - Tarifa, delay 30 minutes and that made me to lose my bus to Malaga.
You could not pay with Visa and dirhams and only euro's were allowed though nothing was advertised on the website...
And it was written on one ferry, 35 minutes from one side to another. My a**.
You were luck you are the only one on this direction...
Corneliu - Denmark