Desk is described as picture it’s good quality BUT!! Instructions are non existent to say the least. Not one piece was labelled so good luck trying to figure out what’s what. took me over 7 hours to a... Ver mais
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Veja o que dizem as avaliações
I bought the Comfivo Pagae I for my Front room, the assembly was the easiest flat pack I’ve built, had no trouble whatsoever. The finish on the product is lovely and I am absolutely over the moon wit... Ver mais
A empresa respondeu
I’m very happy with my wardrobe from Furn-On. The wardrobe looks beautiful, feels good quality, and has plenty of storage space. It was exactly what I was looking for and looks great in the room. T... Ver mais
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I ordered the Closico Cadron wardrobe and I absolutely love it! Shipping - it took about three weeks to be delivered, although the site says within 10 days of placing the order, but the delay did... Ver mais
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Detalhes da empresa
Escrito pela empresa
Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.
Informações de contato
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The ward robe has broken hinges 2 doors…
The ward robe has broken hinges 2 doors fell off immediately The doors left a big gap between them. And appears noone wants to take responsibility. for replacent. Its the worst product I have ever seeni
11 de outubro de 2024
Resposta da Furn-On
Hi Susan,
We're sorry to hear about your experience with the wardrobe.
I can see we have received your report and following review, there are multiple examples where the company you have hired to assemble the product have not adhered to the assembly instructions. Using the images supplied by yourself we have highlighted areas where the assembly is not in line with the instructions and should be corrected, the doors certainly should not fall off. As per the e-mail communication with you, please reach out to our customer service team directly once the issues highlighted have been addressed and we can offer to provide further assistance if necessary.
Furn-On Customer Services
Highly recommended
There was a lovely oak table I wanted that I had seen on various oak furniture sites. Thought I would shop around for 5 mins on the internet before going through with my purchase. Found the exact same table at a significantly better price at furn-on. Communication great and good delivery experience. Table exactly what I wanted and delivered quickly and safely to North Wales. Highly recommended company.
16 de outubro de 2024
Resposta da Furn-On
Hi Peter,
Thank you so much for your wonderful review!
We're happy to hear that you found the perfect oak table with us at a great price. It’s fantastic to know that our communication and delivery met your expectations, and that the table arrived safely in North Wales.
We appreciate your recommendation and look forward to helping you again in the future!
Furn-On Customer Services
Great service
Company is great with communication and there to help with no problem if needed! Delivery within the time frame giving and great quality. Would definitely recommend and use again in the future!
11 de outubro de 2024
Resposta da Furn-On
Hi Chelsea,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our communication, delivery, and product quality.
We look forward to helping you again in the future!
Furn-On Customer Services
Very quick delivery.it looks as though it might be a little complex. However, we'll see. Very smart finish on wood.to build
Very quick delivery
16 de outubro de 2024
Resposta da Furn-On
Hi Rachel,
Thank you for your kind review!
We're delighted to hear that you were pleased with the quick delivery. We always work to provide a prompt service, and it's great to know we met your expectations.
Furn-On Customer Services
FIRST CLASS COMPANY
I cannot say enough good things about this company.
I had an issue with a Julian Bowen product bought from Furn-On. They responded immediately to my email, courteously and professionally, organised a replacement and were as I said First Class with Customer Service. I would not hesitate in using this company again or recommending them to my friends and family. Well done Furn-On
Sylvia Millar
9 de outubro de 2024
Avaliação não solicitada
Resposta da Furn-On
Hi Sylvia,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and that our team was able to resolve the issue with your product promptly and professionally.
If there's anything else you need, please don't hesitate to get in touch!
Furn-On Customer Services
Excellent service and quality.
I was so pleased with my flat-pack purchase, firstly with the initial ordering and delivery service and then the actual quality of the product (Lamp Table), at a very reasonable price.
Even though it was a challenge to me personally, due to very bad arthritis in my hands, I managed to complete the assembly task to perfection. Excellent quality and would highly recommend Furn-on. Thank you!
4 de outubro de 2024
Resposta da Furn-On
Hi Val,
Thanks for your kind words. We’re happy to hear you managed to get your lamp table put together without too much difficulty.
Anything more we can help with in future, do get in touch.
Furn-On Customer Services
Efficient and reliable
Efficient and reliable I was kept informed throughout the purchase and delivery
25 de setembro de 2024
Resposta da Furn-On
Hi Carol,
Thank you for taking the time to share your feedback. We’re pleased to hear that the steps we have taken to ensure our customers are kept up to date were helpful.
We hope you enjoy your new look bedroom.
Furn-On Customer Services
Fantastic raspberry accent chair
We ordered the raspberry accent chair on the 23rd of September, 2 days later its arrived, it's absolutely beautiful, we were a bit hesitant because of how inexpensive it was, we are so happy it's great
25 de setembro de 2024
Avaliação não solicitada
Resposta da Furn-On
Hi Simon,
Thank you for the review its great that you are so pleased with your new accent chair and that we offered it at a competitive price for you.
Furn-On Customer Services.
Comfortable piece of furniture.
The delivery men were polite and helpful. The recliner was easy to assemble and is comfortable so all good.
23 de setembro de 2024
Resposta da Furn-On
Hi Irena,
Thank you for your review we are delighted that you are so pleased with your new reclining armchair and that the delivery team were so helpful.
Furn-On Customer Services
Resposta da Furn-On
Hi Clive,
Thank you for sharing that both your new furniture and the service received were worthy of 5 Stars.
Furn-On Customer Services.
Quality furniture at excellent prices
Quality furniture at excellent prices. Kept informed from start to end of ordering and delivery process.
13 de setembro de 2024
Resposta da Furn-On
Hi Christine,
Thank you for sharing that we offered excellent value for money and great communication on your recent order.
Furn-On Customer Services.
Good coms
Good coms. Delivery on time. Pity the couriers damage the packaging. Its a miracle the goods were not damaged. No fault of Furn-on
4 de setembro de 2024
Resposta da Furn-On
Hi Gordon,
Its great to hear that you found we offered great communication to you with delivery carried out in the advertised lead time.
We are sorry to hear that the delivery courier damaged the outer packaging but its great to hear that it did its job in protecting the item inside throughout the delivery journey to you.
Furn-On Customer Services.
Great service.
Great service.
Order delivered on time. So happy with our table. Great quality.
4 de setembro de 2024
Resposta da Furn-On
Hi David,
Thank you for your review and sharing that delivery was made to you within the advertised lead time. We are pleased to hear that you are so happy with your new Dining Table.
Furn-On Customer Services.
Quality product.
Never used this company before but liked the look of the furniture, price was good so, go for it. Ordering was ok, acknowledgement of order and confirmation of delivery was really good and delivery was quick. On opening the very well packed unit I had ordered it was obvious how well made it was. I am really pleased with my purchase and will buy from Furn-On again. Thank you
28 de agosto de 2024
Resposta da Furn-On
Hi Alan,
Thank you for taking the time to leave a review. We're delighted to hear everything went smoothly with your order and you found everything straightforward with your order processing.
We look forward to being able to help you in future.
Furn-On Customer Services
Casablanca furniture
2nd time iv ordered from Furn -On ...quick delivery within 5 days. Ordered Casablanca unit to match the sideboard..beautiful furniture alot cheaper than other outlets/shops. Very impressed with this company.
28 de agosto de 2024
Resposta da Furn-On
Hi Michelle,
Its great to hear that your were so happy with your initial order from us that you placed a second order to add to your Casablanca collection.
We are pleased that you have found we offer great value for money without compromising on service and hope to see you shopping with us again in the future.
Furn-On Customer Services.
Only thing I would say delivery time on…
Only thing I would say delivery time on site is not right takes extra 2 day delivery team was. A1 2man team would buy again from then
23 de agosto de 2024
Resposta da Furn-On
Hi Martin,
Thank you for your review I have checked on your order and apologise as I can see we did take 3 working days for delivery to you rather than the usual 1-2 working days on this occasion.
Its great to hear however that the 2 man delivery team did a fantastic job delivering to you.
Furn-On Customer Services.
Resposta da Furn-On
Hi,
Its wonderful to hear that you found your new telephone stand to be of excellent quality and that delivery was carried out to you professionally.
Furn-On Customer Services.
Resposta da Furn-On
Hi Greer,
Thank you for your review and letting us know the ordering process was straight forwards with quick delivery to you.
Furn-On Customer Services.
Kitchen trolley cabinet
Arrived within days of ordering. Good quality at a great price compared to other stores prices.
7 de agosto de 2024
Resposta da Furn-On
Hi Victoria,
Its wonderful to hear that you found us to be competitively priced and that delivery on your new furniture was completed swiftly to you.
Furn-On Customer Services.
No problem with order and arrived as…
No problem with order and arrived as predicted
2 de agosto de 2024
Resposta da Furn-On
Hi,
Thank you for your review and sharing that the process from ordering to delivery was seamless.
Furn-On Customer Services.
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