After visiting all the local furniture stores we could not find what we were looking for. we decided to go to the Wickford branch to view their stock .we were allowed to view unhindered by sales pe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
After visiting all the local furniture stores we could not find what we were looking for. we decided to go to the Wickford branch to view their stock .we were allowed to view unhindered by sales pe... Ver mais
A empresa respondeu
Had the absolutely best experience here shopping for our dream sofa. Andrea the store manager was so helpful and made the experience so enjoyable. She was knowledgable and lovely to chat to. So happy... Ver mais
A empresa respondeu
The Furniture Outlet has become our 'go to' store anytime we need something for the house, since moving to London. There is always a great choice of quality and stylish furniture and the staff co... Ver mais
A empresa respondeu
Recommended by a friend during to the selection of items without the hassle of going to different stores. Two types of sales people , one followed us around the store the other ignored our questio... Ver mais
A empresa respondeu
We are delighted to introduce our exclusive Furniture Outlet range directly to your home through the launch of our web store at www.furnitureoutletstores.co.uk. We're different from other online furniture stores because you don't have to wait a long time for your furniture to arrive. Every item of furniture showcased on our website is immediately available for fast delivery & assembly in your room of choice by one of our expert two-person teams, providing you with a swift and seamless online shopping experience unparalleled elsewhere. Our extensive online range includes modern sofas, corner sofas, recliners, sofa beds, armchairs, dining sets, dining tables, dining chairs, beds, ottoman storage beds, mattresses and more. These are not clearance items, but brand-new pieces specifically crafted for Furniture Outlet. Embracing the latest trends in home interior design, we are committed to staying ahead of the curve by consistently adding new products, colours and materials to our Furniture Outlet online range. Experience the convenience of high-quality, excellent value furniture delivered straight to your home.
Furniture Outlet (Head Office), Suite 3, 1st Floor, Phoenix House, Christopher Martin Road, SS14 3EZ, Basildon, Essex, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After visiting all the local furniture stores we could not find what we were looking for. we decided to go to the Wickford branch to view their stock .we were allowed to view unhindered by sales people unlike other stores . We found just the right suite for us . The Manager Paul answered all our questions without any problem. We decided to buy the suite which was within our budget. Paul explained about delivery which was only one weeks wait. I would like to thank Paul and his team for the very professional way he handled our order . We will definitely be going back next time we need any home or garden furniture
Dave and Maureen

Resposta da www.furnitureoutletstores.co.uk

Resposta da www.furnitureoutletstores.co.uk
Ama attended to me and my partner well very patient proffessional and polite i give her a 5*

Resposta da www.furnitureoutletstores.co.uk
Had the absolutely best experience here shopping for our dream sofa. Andrea the store manager was so helpful and made the experience so enjoyable. She was knowledgable and lovely to chat to. So happy with our purchase, thank you Andrea!

Resposta da www.furnitureoutletstores.co.uk

Resposta da www.furnitureoutletstores.co.uk
Andrea was such a lovely lady with top-notch customer service here in Charlton. I am happy with her service

Resposta da www.furnitureoutletstores.co.uk
Great customer service from Michael, very helpful and polite.
He has a good product knowledge

Resposta da www.furnitureoutletstores.co.uk

Resposta da www.furnitureoutletstores.co.uk

Resposta da www.furnitureoutletstores.co.uk
Wow what a beautiful store such a wide range of beds sofas cabinets wardrobes and various other furniture goods. We went in to buy a chest of drawers and options for collection or delivery was on offer including delivery but we bought to collect one week from today.
Upon browsing the chest of drawers we came across Andrea (Store Manager) who was friendly, approachable, attentive and very efficient. Andrea gave us the options for how we want to take our chest of drawers advised that taking it as a collection is a better option so we took that.
As experiences go being a store customer and being on the working side too, I can only say it was delightful and refreshing to see not just a store assistant but a “Manager” attend so warmly to our needs that made the shopping experience that much more satisfying.
It’s Managers like this that should be role models to other managers in all stores across the board and would give a positive shopping experience for everyone the same way. Unfortunately that isn’t the case with most stores, but with Furniture Outlet we were privileaged and humbled but having Andrea as our go to for making a decision on buying our chest of drawers.
We truly value your time and efforts today and you are an asset to your company and to any company you ever work in..We shall look forward to meeting again and collecting our item next week..You’re the best Andrea!
A special thank you to Zoe at the till for doing such a wonderful job in serving us and taking payment and thank you to the rest of the team at Furniture Outlet for being so available.

Resposta da www.furnitureoutletstores.co.uk
Cain was very helpful and friendly, would definitely recommend furniture outlet!

Resposta da www.furnitureoutletstores.co.uk
The Furniture Outlet has become our 'go to' store anytime we need something for the house, since moving to London.
There is always a great choice of quality and stylish furniture and the staff couldn't be more helpful, especially Amma who is always happy to provide advice and guidance to my VERY picky partner!
We will definitely be back!

Resposta da www.furnitureoutletstores.co.uk

Resposta da www.furnitureoutletstores.co.uk
Ama and Abu were exceptional today. Kind friendly and patient. That’s what we call customer service. 😉

Resposta da www.furnitureoutletstores.co.uk
I had a fantastic experience and wanted to specifically thank Kerry for the outstanding service provided. From the moment I arrived, Kerry was incredibly helpful, knowledgeable, and professional. I was purchasing a dining table, chairs, and mattresses, and Kerry took the time to guide me through the different options, explaining the features and benefits of each product to help me make the right choice.
What really stood out was their dedication to customer service. Even after the official 6pm closing time, Kerry remained patient and willing to help. At no point did they seem eager to leave or make me feel like I was keeping them late. Instead, they stayed calm. I am completely satisfied with my purchases.
Kerry’s knowledge of the products was impressive, and they made what could have been a stressful decision feel easy and enjoyable. Their friendly attitude, professionalism, and willingness to go above and beyond made a huge difference to my shopping experience.
Thank you, Kerry, for your exceptional service. I would highly recommend both Kerry and the business to anyone looking for quality products and outstanding customer care.

Resposta da www.furnitureoutletstores.co.uk
Skye was very knowledgeable about all of the products we enquired about very professional and happy to help . Also huge thanks to Darren the new manager who helped out with what could have been a huge problem . Would recommend

Resposta da www.furnitureoutletstores.co.uk
It’s rare these days to find a company that consistently delivers excellent service and truly values its customers. Furniture Outlet has once again exceeded my expectations. Their team is always helpful, professional, and quick to resolve any issues with ease, making the whole experience stress-free.
The level of care they show their customers is exceptional, and it’s clear they take pride in putting things right whenever needed. That’s why I keep coming back.
Thank you, Furniture Outlet, for another fantastic experience. Highly recommended! ⭐⭐⭐⭐⭐

Resposta da www.furnitureoutletstores.co.uk
Really impressed with the aftersales of this company. We initially had issues with a pair of sofas that we bought. But after contacting the company and explaining the problems we experienced. Furniture outlet offered us to resellect another pair of sofas in replacement. So overall we are really happy with the service they have provided.

Resposta da www.furnitureoutletstores.co.uk
First time of visiting the Wickford store. So much to choose from. Helpful, friendly & professional. No hard sell! Was a pleasure to walk around. I have purchased a sofa and foot stall. It’s getting delivered in days not months or weeks! I dealt with Ricky who was brilliant! Would strongly recommend to friends & family alike.

Resposta da www.furnitureoutletstores.co.uk
Just visited the Leigh on Sea branch and was helped by Charlotte, she was amazing very helpfull.
Would deffinatley recommend taking a look in this store very good prices and customer service.
WELL DONE CHARLOTTE

Resposta da www.furnitureoutletstores.co.uk
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.