Furniture Village - Cambridge Avaliações 

1.684
O TrustScore é 5 de um total de 5

4,8

Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice. Aaron was a pleasure to advise us and gave us plenty o... Ver mais

Avaliado com 5 de um total de 5 estrelas

We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately... Ver mais

Avaliado com 5 de um total de 5 estrelas

I visited Furniture Village because they carry a brand of mattress that I was interested in. That brand did not suit my budget needs. Aaron showed me other brands that were within my budget and would... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Sales Consultant Azzdean at Cambridge store came over to us while we were looking at sofas and explained the various options regarding fabrics and styles. He then left us to allow us to look aroun... Ver mais


Detalhes da empresa


Informações de contato

  • Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.684)

65.147 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Wrong product send

Wrong product send , very late delivery , no response when call for help

5 de junho de 2026
Avaliação não solicitada
logotipo da Furniture Village - Cambridge

Resposta da Furniture Village - Cambridge

Good afternoon,

I am sorry to learn about the incorrect product, the significant delay in delivery, and the difficulty you experienced reaching us for assistance. We would like to investigate this for you. Please send a copy of your review to myexperience@furniturevillage.co.uk, along with your 9 digit order number, full name, billing address and postcode.

Kind regards
Kyraa

Avaliado com 5 de um total de 5 estrelas

Aaron Gilks - extremely helpful

Aaron Gilks, the sales consultant, was extremely helpful when we were choosing two three seater sofas. He was not pushy at all and it was nice to deal with a member of staff who had our interests at heart.

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New sofa purchase

During each of our visits, the staff has consistently been welcoming and helpful. Customers are able to browse freely without feeling any pressure to make a purchase. The staff members are knowledgeable, and Peter Jones, in particular, was very helpful in discussing all the available options. We would like thank Peter for his help, which allowed us to consider our choices before deciding to purchase our new sofas.

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Very impressed.

Steve was very knowledgeable about the products we were interested in. Wasn’t any pressure to buy. Explained throughly the delivery process. A throughly great chap who we highly recommend and is a credit to the company.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New three piece suite.

We were looking for a three piece suite and trying every sofa/chair for comfort. Steve Wong (Sales Consultant) gave us a few pointers as how to best make a final decision which we took on board and finally we came to a decision. Steve was very helpful, knowledgeabale and not in anyway pushy - and also offered refreshments. The store was also well presented. Overall a very positive shopping experience.

12 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased of a new bed

I recently purchased a new bed from Furniture Village Cambridge and received excellent service from Peter. He was friendly, professional, and very knowledgeable, helping me choose the right bed for my needs without any pressure.
Peter made the whole experience smooth and enjoyable, and I would highly recommend him to anyone visiting the store.
Thank you, Peter, for your outstanding customer service.

13 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The salesman....Azzdean was…

The salesman....Azzdean was amazing....he listened, he suggested and he made it all happen. We will be going back and he is "our man". Very impressed...thank you Azzdean!!

12 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.
From entering store, support with selection of product, including measures and advise based on our kitchen size, I was heavily impressed. The individual serving us was exceptionally helpful and also added the personal touch to involve and speak to my family before and after the sale, lots of effort made, which made it a pleasant experience. I cannot recall the individuals name but have included the order number within my review so that the company can acknowledge our experience with him. I was also informed of a 6 week lead time, however 4 days after the purchase, I received a delivery date offer which was two 3 weeks faster. Product also excellent, large wooden kitchen table, bench and 4x charis, all high quality. Highly recommend.

7 de junho de 2026
Avaliação não solicitada

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