What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... Ver mais
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Veja o que dizem as avaliações
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy fu... Ver mais
A empresa respondeu
TIM has been absaloutly amazing today, I brought my 92 year old mother in to buy a bed and he was incredible, nothing was too much trouble , he explained about the beds etc , he explained to my m... Ver mais
A empresa respondeu
Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful. Placed the order and can't wait for delivery. Well done Alex.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- também em
- Acessórios para Móveis
- Loja de Camas
- Loja de Móveis para Quartos
- Loja de móveis para sala de estar
- Loja de sofás
Escrito pela empresa
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Informações de contato
Riverside Road, EX311QN, Barnstaple, Reino Unido
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service by Tom as always in…
Excellent service by Tom as always in the Caerphilly store very friendly and helpful.
Jade and Ryan
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you, Jade and Ryan, for your lovely feedback.
We're delighted to hear Tom was once again so friendly and helpful during your visit to our Caerphilly store.
It's wonderful to know his excellent service continues to make your visits such a positive experience.
We truly appreciate your continued support and look forward to welcoming you back again soon. Team FW Homestores
Caerphilly store
Caerphilly store Andrew was very friendly and helpful when buying our dining set
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Andrew was so friendly and helpful while you were choosing your new dining set.
It's great to know his guidance made the experience easy and enjoyable.
We truly appreciate your kind words and hope you enjoy your new dining furniture for many years to come. Team FW Homestores
Tom in your Caerphilly store very…
Tom in your Caerphilly store very helpful and informative
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and informative during your visit to our Caerphilly store.
It's great to know his knowledge and friendly approach made your experience a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Tom in Caerphilly store was a top sales…
Tom in Caerphilly store was a top sales man. Friendly and very helpful
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tom was friendly, helpful and made such a great impression during your visit to our Caerphilly store.
It's wonderful to know his approach made your shopping experience enjoyable and easy.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
10/10 experience in store today
10/10 experience in store today. Ryan was super helpful.
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you had a 10/10 experience in store and that Ryan was so helpful.
It's great to know his friendly approach made your visit such a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Recommend the Barnstaple store
We had a friendly welcome from David as we entered the Barnstaple store. He enquired what we were looking for and showed the appropriate area. He was not pushy and allowed us to browse whilst we made our choices but checked in with us to ask if we wanted help. He made buying our items very easy.
The Barnstaple store is well set out over 2 floors with a wide range of furniture to chose from.
Tge staff were all very welcoming without being over bearing.
15 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic and detailed feedback.
We're delighted to hear David gave you such a warm welcome and helped point you in the right direction while giving you plenty of space to browse.
It's great to know his helpful check-ins made choosing and purchasing your furniture feel easy, and that you enjoyed the spacious layout and wide range at our Barnstaple store.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Fantastic quality furniture better than…
Fantastic quality furniture better than the other sofa chains am so pleased. Paul in Caerphilly is brilliant too couldn’t fault many thanks
28 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you're so impressed with the quality of our furniture and feel it stands out from other sofa chains.
It's wonderful to know Paul in our Caerphilly store also made such a great impression with his helpful service.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores
Barnstaple
Took about 5 minutes to complete our order with Alex in the Barnstaple store. He explain how everything would work and swiftly answered any questions we had!
27 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex made the ordering process so quick and straightforward at our Barnstaple store.
It's great to know he explained everything clearly and answered your questions with ease.
We truly appreciate your kind words and hope you enjoy your new furniture. Team FW Homestores
Tracy was the highlight of the…
Tracy was the highlight of the experience, she was so welcoming and helpful and we are planning on going again for the rest of our furniture just because how easy she made everything!
27 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your wonderful feedback.
We're delighted to hear Tracy made your visit so welcoming, helpful and easy from start to finish.
It's fantastic to know her friendly approach has encouraged you to return for the rest of your furniture.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores
We received great service in the…
We received great service in the Newport branch. We were left to browse the available furniture, with regular check in from the.sales person James, who was able to answer all our questions.
Great work this resulted in a sale.
27 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear James gave you the freedom to browse while being available whenever you needed help.
It's great to know he answered your questions clearly and made the whole experience comfortable and straightforward.
We truly appreciate your kind words and are pleased his service helped you find something you were happy to purchase. Team FW Homestores
Great table and service
Ryan was amazing, so helpful while we were looking around the store, and then helped us wrap up our dining table to get it home safely. He was really friendly and we're happy with our purchase.
27 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Ryan was so helpful and friendly while you browsed the store.
It's great to know he went the extra mile by helping wrap your dining table securely for the journey home.
We're pleased you're happy with your purchase and truly appreciate your kind words. Team FW Homestores
Tom in the Caerphilly store was very…
Tom in the Caerphilly store was very helpful, accommodating and not pushy in any way. Would highly recommend. Diolch!
27 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and accommodating while giving you plenty of space to browse without any pressure.
It's great to know his relaxed approach made your visit such a positive experience.
We truly appreciate your recommendation and hope to welcome you back again soon. Team FW Homestores
Tom from the Caerphilly store was…
Tom from the Caerphilly store was amazing. He was very patient and explained what we could have and what would fit in the house. He went through all options and nothing was ever to much hassle. Would highly recommend coming to see him. Credit to the store
26 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tom was so patient and took the time to understand what would work best in your home.
It's wonderful to know he explained all the options clearly and made everything feel easy, with nothing being too much trouble.
We truly appreciate your recommendation and will be sure to share your kind words with Tom. Team FW Homestores
Tom in the Caerphilly Store was…
Tom in the Caerphilly Store was extremely helpful and patience throughout our experience, even getting out the measuring tape to make sure everything was perfect. Lovely chat and customer service, thank you Tom
26 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and patient throughout your visit to our Caerphilly store.
It's great to know he went the extra mile with the measuring tape and made sure everything was just right for you.
We truly appreciate your kind words and hope you enjoy your new furniture. Team FW Homestores
We were delighted with the service we…
We were delighted with the service we received from the team at the Barnstaple store, especially Dave. We phoned and made enquiries about sofas, and he took the time to talk us through the options and sent an email with the sofas that would work for us. The next day we visited the store and were greeted warmly and shown the sofa we liked. We are very happy with our super comfy sofa and the price!
Thankyou for making our experience so easy and enjoyable!
22 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your wonderful feedback.
We're delighted to hear Dave took the time to talk you through the sofa options and send over some suitable choices before your visit.
It's great to know the warm welcome at our Barnstaple store, comfortable sofa and great price made the whole experience so easy.
We truly appreciate your kind words and hope you enjoy your new sofa for many years to come. Team FW Homestores
Once again James was brilliant
Once again James was brilliant. We bought a table a few weeks ago and were debating the chairs and bench. Today we went back to buy and again he went above and beyond. Thanks James your the best
25 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear James was once again so helpful when you returned to complete your dining set.
It's wonderful to know he went above and beyond and made your second visit just as enjoyable as the first.
We truly appreciate your kind words and will be sure to share them with James. Team FW Homestores
Martin Barnstaple
Martin served us he was very helpful , wasn't pushy at all , but helped us make the right decision.thanks.
25 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Martin was friendly and helpful while giving you plenty of space to decide.
It's great to know his advice helped you feel confident about making the right choice.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Very helpful staff and made us feel…
Very helpful staff and made us feel very welcome.
25 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear our team was so helpful and made you feel welcome from the moment you arrived.
It's great to know you had such a comfortable and positive experience with us.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Excellent customer service!
Excellent choice and excellent customer service received from Ryan! Nothing was too much trouble and he was knowledgeable and helpful. Can highly recommend the Cardiff store - and it has plenty of free parking on site too!
24 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Ryan provided such knowledgeable, helpful and attentive service during your visit to our Cardiff store.
It's wonderful to know he was happy to go the extra mile and made choosing from our excellent range a smooth experience.
We truly appreciate your recommendation and are pleased the convenient on-site parking added to your visit. Team FW Homestores
Great store and great staff very…
Great store and great staff very helpful , thank you
Mr & Mrs Bevan
24 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you, Mr & Mrs Bevan, for your lovely feedback.
We're delighted to hear you enjoyed your visit and found our staff so helpful and welcoming.
It's wonderful to know you had such a positive experience with us.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
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