What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... Ver mais
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Veja o que dizem as avaliações
Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful. Placed the order and can't wait for delivery. Well done Alex.... Ver mais
A empresa respondeu
TIM has been absaloutly amazing today, I brought my 92 year old mother in to buy a bed and he was incredible, nothing was too much trouble , he explained about the beds etc , he explained to my m... Ver mais
A empresa respondeu
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy fu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- também em
- Acessórios para Móveis
- Loja de Camas
- Loja de Móveis para Quartos
- Loja de móveis para sala de estar
- Loja de sofás
Escrito pela empresa
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Informações de contato
Riverside Road, EX311QN, Barnstaple, Reino Unido
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service at FW home stores
Great service at FW home stores
Thanks To Ryan who swiftly sorted out our purchase. Thanks very much
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan provided great service and made the purchase quick and straightforward.
It's wonderful to know he handled everything efficiently and helped make your visit a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Excellent service…
We went to the Barnstaple store to look at sofas. Martin was very helpful and gave us all the information we needed in a friendly and professional manner. Excellent service resulting in an order for two sofas.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Martin gave you all the information you needed while keeping the experience friendly and professional.
It's wonderful to know his helpful approach gave you the confidence to order two sofas.
We truly appreciate your kind words and hope you love your new sofas when they arrive. Team FW Homestores
Ryan was amazing as soon as we walk…
Ryan was amazing as soon as we walk through the door, he was very patient and very formative!!!!!
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Ryan made such a great impression from the moment you walked through the door.
It's wonderful to know he was patient, informative and took the time to help you throughout your visit.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
We went to FW Homes looking for a sofa…
We went to FW Homes looking for a sofa bed and reclining chair. Alex the customer service person was very helpful and made the purchase easy. he is a very helpful and professional sales person. Will definately use this company in the future
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Alex made finding your sofa bed and reclining chair such an easy and enjoyable experience.
It's wonderful to know his helpful and professional approach gave you confidence in your purchase.
We truly appreciate your support and look forward to welcoming you back again for your future furniture needs. Team FW Homestores
Kenny made our visit easy and got…
Kenny made our visit easy and got exactly what we wanted.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Kenny made your visit easy and helped you find exactly what you were looking for.
It's great to know his friendly and helpful approach made the whole experience so straightforward.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores
Great service today by Alex at the Barnstaple store
Great service today by Alex at the Barnstaple store! Me and my partner purchased our first sofa and they went through all of the options with us. Appreciate the help.
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex made choosing your first sofa such a smooth and enjoyable experience.
It's great to know he took the time to explain all the options and helped you and your partner make the right choice.
We truly appreciate your kind words and hope you both enjoy your new sofa for many years to come. Team FW Homestores
Caerphilly store exceptional service
Fantastic range of items available at the Caerphilly store. Andrew was on hand for any questions I had and helped clarify how the extending table operated, along with explaining exactly how the items would arrive and what assembly was required. I couldn't have asked for a better service and the items were of very high quality at very competitive prices.
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you were impressed with the range at our Caerphilly store and that Andrew was on hand to answer all your questions.
It's great to know his clear advice on the table, delivery and assembly gave you confidence in your purchase.
We're also pleased you found the quality excellent and the prices competitive. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores
Great customer service today from Alex…
Great customer service today from Alex at the Barnstaple store.
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex provided such great customer service during your visit to our Barnstaple store.
It's wonderful to know he made your experience a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great buying experience working with…
Great buying experience working with Tim to find the perfect sofa for our home, couldn't of been more helpful running around taking measurements of several components of multiple sections of sofas was no issue at all for him.
Can't think of any reason to give any kind of negative or constructive criticism will be back again soon to complete the living room Ty Tim 👍
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tim went the extra mile to help you find the perfect sofa, taking measurements and exploring different options with you.
It's wonderful to know his patience and willingness to help made the whole buying experience so easy and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back when you're ready to complete your living room. Team FW Homestores
Sales staff not pushy
Sales staff not pushy. Left you to browse and advised to refer to them when needed
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're pleased you enjoyed the relaxed atmosphere and appreciated being able to browse without any pressure.
It's great to know our team were nearby whenever you needed advice or assistance.
We truly appreciate your feedback and hope to see you again on your next furniture visit. Team FW Homestores
Tom in Caerphilly store was very…
Tom in Caerphilly store was very helpful during our visit and helped us complete our purchase with exactly what we were looking for, highly recommend this store and Tom. Great customer service.
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tom was so helpful during your visit to our Caerphilly store and helped you find exactly what you were looking for.
It's wonderful to know his friendly service made completing your purchase such a positive experience.
We truly appreciate your recommendation and kind words about Tom and the store. Team FW Homestores
Fantastic service.
The salesman Ryan was amazing. Really helpful and friendly
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so helpful and friendly throughout your visit.
It's great to know his welcoming approach made such a positive impression.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great guy
Great guy, Ryan was really helpful and knowledgeable.
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so helpful and knowledgeable during your visit.
It's great to know his friendly approach made your experience easy and enjoyable.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great customer service from Paul in…
Great customer service from Paul in Caerphilly - Thank you
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Paul provided such great customer service during your visit to our Caerphilly store.
It's wonderful to know you had such a positive experience with us.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Ryan at Cardiff was very helpful
Ryan at Cardiff was very helpful
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so helpful during your visit to our Cardiff store.
It's great to know his friendly approach made your experience a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Ryan was so friendly and helpful
30 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so friendly and helpful during your visit.
It's great to know his welcoming approach made your experience enjoyable.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Really friendly salesman
Really friendly salesman. Thank you Dan
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Dan was so friendly and made you feel welcome during your visit.
It's great to know his approachable manner left such a positive impression.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Excellent service by Tom as always in…
Excellent service by Tom as always in the Caerphilly store very friendly and helpful.
Jade and Ryan
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you, Jade and Ryan, for your lovely feedback.
We're delighted to hear Tom was once again so friendly and helpful during your visit to our Caerphilly store.
It's wonderful to know his excellent service continues to make your visits such a positive experience.
We truly appreciate your continued support and look forward to welcoming you back again soon. Team FW Homestores
Caerphilly store
Caerphilly store Andrew was very friendly and helpful when buying our dining set
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Andrew was so friendly and helpful while you were choosing your new dining set.
It's great to know his guidance made the experience easy and enjoyable.
We truly appreciate your kind words and hope you enjoy your new dining furniture for many years to come. Team FW Homestores
Tom in your Caerphilly store very…
Tom in your Caerphilly store very helpful and informative
29 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and informative during your visit to our Caerphilly store.
It's great to know his knowledge and friendly approach made your experience a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
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