What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful. Placed the order and can't wait for delivery. Well done Alex.... Ver mais
A empresa respondeu
TIM has been absaloutly amazing today, I brought my 92 year old mother in to buy a bed and he was incredible, nothing was too much trouble , he explained about the beds etc , he explained to my m... Ver mais
A empresa respondeu
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy fu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- também em
- Acessórios para Móveis
- Loja de Camas
- Loja de Móveis para Quartos
- Loja de móveis para sala de estar
- Loja de sofás
Escrito pela empresa
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Informações de contato
Riverside Road, EX311QN, Barnstaple, Reino Unido
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
James was very helpful and very…
James was very helpful and very pleasant. He made us 2 cups of tea aswell and service could'nt have been better.
4 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear James was so helpful and pleasant, and made your visit such an enjoyable one.
It's great to know the tea and friendly service added to the experience!
We'll be sure to pass your kind words on to James. Team FW Homestores
Caerphilly
Caerphilly - Andrew - excellent service, would highly recommend
4 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Andrew provided such excellent service during your visit to our Caerphilly store.
It's great to know he made such a positive impression.
We'll be sure to pass your kind words on to Andrew, and really appreciate your recommendation. Team FW Homestores
Professional and caring service
The service and attention provided by Alex at the Barnstaple store convinced my wife and I to place our trust in
FW Homestores and place an order for our new furniture.
Looking forward to receiving the new sofas
3 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex made such a positive impression during your visit to our Barnstaple store.
It's wonderful to know his attention, knowledge and helpful approach gave you the confidence to place your trust in us.
We hope you love your new sofas when they arrive and look forward to hearing how you get on. Team FW Homestores
Our first visit to FW Home in…
Our first visit to FW Home in Barnstaple. We were acknowledged immediately by the friendly staff, assistance was offered, but we were happy to browse at this point. We were impressed by the range of furniture and choice in the store. On having made some choices we were assisted by Alex. Alex was very helpful and gave us all the information we needed to help us make a decision. Thank you. We look forward to receiving our furniture. Will definitely recommend this store.
2 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for such lovely feedback.
We're delighted to hear you enjoyed your first visit to our Barnstaple store and were impressed by the range and choice available.
It's great to know Alex was able to provide all the information you needed while giving you the freedom to browse at your own pace.
We really appreciate your recommendation and hope you love your new furniture when it arrives. Team FW Homestores
Paul in Caerphilly was amazing x
2 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Paul made such a great impression during your visit to our Caerphilly store.
It's wonderful to know his service helped make your experience a positive one.
We'll be sure to pass your kind words on to Paul. Team FW Homestores
Very polite staff
Went into Barnstaple store on the 1st September, after seeing a wardrobe I wanted online. It was my first time in the store, and Alex was very friendly professional and polite. He answered the questions I had about the product and delivery, which resulted in me purchasing the wardrobe. Overall a very good shopping experience and excellent customer service.
1 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Alex made your first visit to our Barnstaple store such a positive experience.
It's great to know he was friendly, professional and able to answer all your questions about the wardrobe and delivery.
We're so pleased his excellent service gave you confidence to go ahead with your purchase, and hope you enjoy your new wardrobe. Team FW Homestores
Amazing experience in Caerphilly
Amazing experience in Caerphilly, thank you very much Andrew for all your help. Lots of lovely furniture in store and we were able to find our perfect dining table. Thank you!
1 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Andrew made your visit to our Caerphilly store such a positive experience.
It's great to know you enjoyed the range of furniture and found the perfect dining table for your home.
We really appreciate your kind words and hope you enjoy your new table. Team FW Homestores
genuine supportive shopping experience
We were served by Alex at the Barnstaple store. The service was great- we had some time on our own to have a look then he came and chatted through our options, gave us some information and comparisons. He was super helpful, made us laugh and was patient. It didn’t feel like a sales pitch at all- just a genuine supportive shopping experience
1 de setembro de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for such lovely feedback.
We're delighted to hear Alex made your visit to our Barnstaple store so enjoyable and relaxed.
It's great to know he gave you plenty of time to browse, talked through your options and offered helpful comparisons without any pressure.
We're especially pleased his friendly and patient approach made the experience feel so genuine. Team FW Homestores
Excellent customer service from Tom at…
Excellent customer service from Tom at Caerphilly store. Helpful but not pushy as with some stores. Gave advice & went out of his way to ensure we were ordering what we wanted. Thanks Tom.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Tom provided such helpful and attentive service at our Caerphilly store.
It's great to know he took the time to offer advice and make sure you were confident in your choice, without any pressure.
We'll be sure to pass your kind words on to Tom, and we hope you enjoy your new furniture. Team FW Homestores
Wonderful shopping experience as…
Wonderful shopping experience as always! Tracy in the Newport store was amazing! Very knowledgeable, friendly and patient with us. We went in twice over the weekend as I needed to think on our purchase overnight. Amazing customer service and everyone we came into contact with at the Newport store was lovely. This will continue to be our go to place for furniture. Thanks again Tracy
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for such wonderful feedback.
We're delighted to hear Tracy made both of your visits to our Newport store so enjoyable with her friendly, knowledgeable and patient approach.
It's lovely to know you felt comfortable taking your time to make the right decision, with no pressure at all.
We'll be sure to share your kind words with Tracy and the team, and we're thrilled to be your go-to furniture store. Team FW Homestores
Tom was very helpful and knowledgeable
Tom was very helpful and knowledgeable, great customer service
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful and knowledgeable throughout your visit.
It's great to know his friendly approach made for a positive customer service experience.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
David at the Barnstaple store was very…
David at the Barnstaple store was very helpful and clear; answering all questions professionally and politely.
Excellent service
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear David was so helpful, clear and professional during your visit to our Barnstaple store.
It's great to know he answered all your questions with patience and courtesy.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Stratton
The Barnstaple store was well stocked and layout good and the Staff were Friendly and very helpful.
Exceptional service from David.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you enjoyed the well-stocked Barnstaple store and found the layout easy to browse.
It's wonderful to know the team was friendly and helpful, with David providing exceptional service during your visit.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Great experience at FW Furniture Barnstaple
Great experience shopping at Barnstaple FW Furniture. Great prices, plenty of stock and friendly approachable staff especially, Dave.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear you enjoyed shopping at our Barnstaple store and found the prices and range so appealing.
It's great to know the friendly and approachable team, especially Dave, made your visit such a positive experience.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Helpful
A lovely gentleman called Alex helped us today when we purchased some bedroom furniture. Nothing was to much trouble and he had a good knowledge of the products he was selling. We would definitely go back.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Alex was so helpful and knowledgeable while you were choosing your new bedroom furniture.
It's wonderful to know nothing was too much trouble and that he made your visit such a pleasant experience.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores
Ryan was very helpful today as we found…
Ryan was very helpful today as we found the settee we loved, thank you
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan was so helpful in finding the settee you loved.
It's great to know his guidance made your visit easy and enjoyable.
We truly appreciate your kind words and hope you enjoy your new settee for many years to come. Team FW Homestores
Tom was really helpful
Tom was really helpful, friendly and polite.🚀👍
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Tom was so helpful, friendly and polite during your visit.
It's great to know his approach made you feel comfortable and well looked after.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
Kenny was great today when me and my…
Kenny was great today when me and my partner came in to purchase a table.
Quick and easy process and hospitality was absolutely great.
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Kenny made your table purchase quick, easy and enjoyable.
It's wonderful to know you and your partner appreciated his friendly approach and great hospitality.
We truly appreciate your kind words and hope you enjoy your new table for many years to come. Team FW Homestores
Great price and customer service
Purchased a 2 and a 3 seater sofa in FW Homes today, got a great deal with amazing discounts in the bank holiday sale and was able to get a much higher spec for my budget! Many thanks to Paul in the Caerphilly store for his help and advice plus a great deal, looking forward to getting it delivered now!
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your fantastic feedback.
We're delighted to hear Paul helped you secure such a great deal on your new 2 and 3 seater sofas.
It's wonderful to know the bank holiday offers allowed you to choose a higher specification within your budget, with Paul's advice making the process easy.
We truly appreciate your kind words and hope you love your new sofas when they arrive. Team FW Homestores
Great service at FW home stores
Great service at FW home stores
Thanks To Ryan who swiftly sorted out our purchase. Thanks very much
31 de agosto de 2026
Avaliação não solicitada
Resposta da FW Homestores
Thank you for your lovely feedback.
We're delighted to hear Ryan provided great service and made the purchase quick and straightforward.
It's wonderful to know he handled everything efficiently and helped make your visit a positive one.
We truly appreciate your kind words and hope to welcome you back again soon. Team FW Homestores
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.