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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If I could give 10 stars, I would! What a fantastic service from this company. I was hesitant to place my order because there were only 500+ reviews, but since most of them were 5-star reviews, I de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service and a good price on the Osprey Sojourn which will be perfect for my son travelling

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre

Escrito pela empresa

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

534 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(534)

39 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Superb service all round

Friendly service on phone - happy to help and give advice. Prompt postage and delivery, easy return of one item and prompt replacement. Delighted with my two new Osprey Sojourns and would recommend Gap Year Travel.

28 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Customer Services reached out to query me using a foreign card - all very polite and efficient. Very happy with the rucksack too. Emailing me to say that they'd put my other order inside the rucksack, so I didn't think they'd forgotten it was a nice touch too. Thanks!

3 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

I would be very happy to use Gap Year…

I would be very happy to use Gap Year Travel again as their prices are very competitive and Stewart at customer services went out of his way to provide a replacement bag when ParcelForce failed to deliver ours on time.

9 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

literally saved the day

literally saved the day. express shipping came when it said and i called for reassurance met by a friendly voice that sent me a tracking number asap. one of the only places that sold the gear i was after (osprey fairview 55l) and got it to me the next day! very trustworthy company with high quality product and excellent customer service- sent from a happy backpacker in china :)))

9 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

fast delivery

I have ordered a backpack, to my great surprise the order was dispatched the next (or even same) day and i have received it the day after. Very much satisfied! Thank you!

5 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Prompt service and swift delivery - very satisfied!

While searching for an aircover for my Osprey backpack, I discovered Gap Year Travel Store. As a new customer, I was unsure about the experience. I was interested in an out-of-stock item, so I reached out via email. Stewart quickly responded, kindly offering to update me upon restocking, which happened sooner than anticipated.

What truly impressed me was Stewart went the extra mile to hold the item for me, ensuring I received it before my trip. The product arrived in just one day, making me very happy!

Although I don't typically write reviews, Stewart's exceptional customer service and experience with the store made me want to share this with others. Thank you, Stewart and Gap Year Travel Store for a great first experience :)

31 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

stumbled across this website…

I stumbled accross this website whilst looking for a backpack for my travels to SE Asia. I was on the hunt for a specific bag, the Osprey Sojourn 80. I must admit I was dubious as the price on this website was comparatively lower to other sites. I ordered, the bag came the next day, so impressed! Would 100% recommend this company to everyone.

9 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Great product

Great product, competitive price and very efficient service … delivered in good time. Very happy with experience.

8 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding throughout

Order placed and email received a few minutes later, confirming despatch. Items received the following day! Communication and service were perfect in every way and a special thank you to Stewart for his help.

3 de julho de 2024
Avaliado com 2 de um total de 5 estrelas

Ok for ideas but buy elsewhere

Ok for ideas but items are really overpriced for the quality. Bought a sleep sheet and it's really flimsy and not well designed.
You can probably get better deals and quality stuff on eBay.

2 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding service and delivery of…

Outstanding service and delivery of brilliant products. Customer service was prompt, friendly and above all genuinely helpful - they really do seem to want their customers to be satisfied with their purchases. I would recommend Gap Year Travel Store to everyone!

26 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Above and Beyond Service

Gap Year went above and beyond by shipping my order a couple days earlier than expected so that I could be prepared for my trip. They did so at no cost. This was superior customer service and because of them, I can leave for my trip stress-free. 100% would recommend. Thank you to the team at Gap Year.

17 de junho de 2024

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