Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Ver mais
A empresa respondeu
If I could give 10 stars, I would! What a fantastic service from this company. I was hesitant to place my order because there were only 500+ reviews, but since most of them were 5-star reviews, I de... Ver mais
A empresa respondeu
Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... Ver mais
Great service and a good price on the Osprey Sojourn which will be perfect for my son travelling
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery came quickly, easy website, good quality product true to discription
Friendly service on phone - happy to help and give advice. Prompt postage and delivery, easy return of one item and prompt replacement. Delighted with my two new Osprey Sojourns and would recommend Gap Year Travel.
Great customer service and choice of products. Nothing but positive experiences for everything we needed for our travels.
Fantastic and very professional service. Very pleased with my purchase.
Customer Services reached out to query me using a foreign card - all very polite and efficient. Very happy with the rucksack too. Emailing me to say that they'd put my other order inside the rucksack, so I didn't think they'd forgotten it was a nice touch too. Thanks!
I would be very happy to use Gap Year Travel again as their prices are very competitive and Stewart at customer services went out of his way to provide a replacement bag when ParcelForce failed to deliver ours on time.
We ordered a bit late so were relieved when everything arrived as expected and on time.
literally saved the day. express shipping came when it said and i called for reassurance met by a friendly voice that sent me a tracking number asap. one of the only places that sold the gear i was after (osprey fairview 55l) and got it to me the next day! very trustworthy company with high quality product and excellent customer service- sent from a happy backpacker in china :)))
I have ordered a backpack, to my great surprise the order was dispatched the next (or even same) day and i have received it the day after. Very much satisfied! Thank you!
Simple search and ordering process. Quick delivery, minimal packing and the item details on the website were clear and assisted in my decision. Very pleased with the whole process. Recommended.
While searching for an aircover for my Osprey backpack, I discovered Gap Year Travel Store. As a new customer, I was unsure about the experience. I was interested in an out-of-stock item, so I reached out via email. Stewart quickly responded, kindly offering to update me upon restocking, which happened sooner than anticipated.
What truly impressed me was Stewart went the extra mile to hold the item for me, ensuring I received it before my trip. The product arrived in just one day, making me very happy!
Although I don't typically write reviews, Stewart's exceptional customer service and experience with the store made me want to share this with others. Thank you, Stewart and Gap Year Travel Store for a great first experience :)
I stumbled accross this website whilst looking for a backpack for my travels to SE Asia. I was on the hunt for a specific bag, the Osprey Sojourn 80. I must admit I was dubious as the price on this website was comparatively lower to other sites. I ordered, the bag came the next day, so impressed! Would 100% recommend this company to everyone.
Great product, competitive price and very efficient service … delivered in good time. Very happy with experience.
Order placed and email received a few minutes later, confirming despatch. Items received the following day! Communication and service were perfect in every way and a special thank you to Stewart for his help.
Ok for ideas but items are really overpriced for the quality. Bought a sleep sheet and it's really flimsy and not well designed.
You can probably get better deals and quality stuff on eBay.
Outstanding service and delivery of brilliant products. Customer service was prompt, friendly and above all genuinely helpful - they really do seem to want their customers to be satisfied with their purchases. I would recommend Gap Year Travel Store to everyone!
Gap Year went above and beyond by shipping my order a couple days earlier than expected so that I could be prepared for my trip. They did so at no cost. This was superior customer service and because of them, I can leave for my trip stress-free. 100% would recommend. Thank you to the team at Gap Year.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.