Gardenesque Avaliações 

Bought some big stone pots. In stock and delivered quickly and cheaply. Very happy with my purchase

Excellent service and advice given. Delivery was within 4 days of ordering. No criticism at all so far.

Excellent product and service. Easy access emails, good display and information on the products.

perfect as orderd

For the second time I have failed to complete my order due to delivery charges. I wanted to order solar lights costing £2.99 in the sale. Delivery fee £50!!! How can this be justified? I live just outside Perth, it’s a 50 minute walk to the city centre. I’m a few minutes from the major road network in Scotland. This is totally unjustified.

Following on from my earlier review on 29 August 2024 about blatantly discriminatory delivery charges I decided to give this company another chance as they told me they were introducing a new policy. When it got to the stage of paying and organising delivery it said delivery was ‘not available’ to my address just north of Edinburgh. Certainly that is a change in policy - from charging an extortionate amount to deliver to not delivering at all! You really could not make this up!

Clear communication, excellent product as described. Website easy to use with lots of good products.

Great quality products at very reasonable prices.
I love the uniqueness of a lot of the products as you dont see them elsewhere.
Great website that i will purchase from regularly.

Ordered cast iron fire pit and delivered on time and well packaged. Item looked as in photos. Very pleased used it straight away in evening

Gardenesque was a great company to deal with, delighted with the good quality products we brought from them. Will most definitely use them again.

Pots look beautiful, v high quality - order came much sooner than expected, will definitely shop with you again

Great service and excellent value for money fireit, looks more expensive than it was.

Fire is lovely. Good service re order/delivery. My only issue is that I wasn't expecting it to be self - assembly (perhaps just my lack of attention/reading?). It wasn't difficult to build, but was fiddly.

Was exactly as expected

We absolutely love our garden bench although we love Gardenesque even more!!!! Some issues led to a problem with the construction of the seat. One email and within 7 days a replacement bench was sent. The customer service team were fantastic and so polite and helpful. We will be using Gardenesque again and cannot recommend the Company enough. The bench itself is absolutely lovely, well made and looks a treat in our garden. Thank you Gardenesque!

Pre-ordered (well in advance) some products so that they would be delivered within a set window (of one week). Despite regular contact by me (email and phone) highlighting the importance of receiving the goods within that week, they dispatched the goods at the last possible minute and their courier (DX) failed to deliver. We were immigrating out of country so asked courier to return the goods. When we contacted Gardenesque about this 'grand failure' the response was so pathetic and uncaring. I am still awaiting a refund. These guys do not care about their customers.

2 items were missing from my order but the company quickly resolved the problem. Good quality products at excellent sale prices. Well packed.

Ordered a few different items including planters, lights and insect hotels. Most lovely quality and good price in sale. Had a couple of issues with two items - sorted out very quickly by Claire in Customer Services. Thank you 😀

Delivery was a nightmare. Ended up having to spend hours going back and forth between the local outsourced delivery companies. For some reason the item (a Kamado BBQ) was sent to the wrong postcode which was totally different to that on my order confirmation (my actual address).
The Kamado arrived and is great but has quite a few flaws and chips on the outside which is a shame. Happy I got it in the sale - I'd be looking to return it otherwise and would definitely not pay full price for it. Definitely won't be ordering any large items from Gardenesque again and am unsure whether I would order anything from them again at this moment.

Both the lovely bench and gorgeous mirror arrived quickly. They were just as the pictures indicated. I would definitely shop here again :) Many thanks!