I am always nervous to order from a new company. I was positively surprised this time. The product is as described. It has arrived very fast. The packaging was very thoughtful as the... Ver mais
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Veja o que dizem as avaliações
Customer service was very good but the courier and the condition the purchase arrived was shocking. The item itself needs more robustness and more quality parts that match.
Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Ver mais
I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.
Informações de contato
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality, great price.
Fire pit bought in sale. Great price and item of good quality that should provide many years of use. 1.2m pit purchased which was easy to assemble and really looks the bizz.
28 de novembro de 2024
Resposta da Gardenesque
Thank you for taking the time out your day to leave us a review.
Your feedback is really helpful for us to understand how and where we can improve our products and services.
I hope you get to enjoy your telling story's around the fire pit on these cold nights.
Warm regards
Laurence
Resposta da Gardenesque
HI Pat.
Thank you for taking the time to leave a reveiw.
I am sorry to hear your delivery went wrong.
Looking into the tracking I can see your order has been delviered.
If this is not the case please reach out to us directly so we can resolve this for you.
Warm regards
Laurence
Quality well made products
We have bought a range of garden items & furniture from Gardenesque. Always really pleased with the high quality well made products they stock, that match the photos and descriptions accurately. Also great to have speedy efficient deliveries from reputable couriers.
27 de novembro de 2024
Resposta da Gardenesque
Hi Julia,
Thank you for taking the time out your day to leave us a review.
Your feedback is really helpful for us to understand how and where we can improve our products and services.
Warm regards,
Laurence
Delivered as specified
Good offerings at a vey good price. Communication very good
26 de novembro de 2024
Resposta da Gardenesque
Good afternoon,
Thank you for taking the time out your day to leave us a review.
Your feedback is really helpful for us to understand how and where we can improve our products and services.
Warm regards,
Laurence
Product good Delivery ?
Product good, but delivery information from carrier confused and ambiguous !
26 de novembro de 2024
Resposta da Gardenesque
Good Afternoon.
Thank you for taking the time out your day to leave us a review.
Your feedback is really helpful for us to understand how and where we can improve our products and services.
Warm regards,
Laurence
Easy to order quick delivery good value
Easy to order quick delivery good value
4 de novembro de 2024
Resposta da Gardenesque
Thank you for taking the time to leave us a review.
Your feedback is really valuable to us to continue to improve our products and services.
We look forward to helping and serving you in the future.
Warm regards,
Laurence
Very nice products on sale offers
Very nice products on sale offers - with prompt delivery
1 de novembro de 2024
Resposta da Gardenesque
Thank you for taking the time out of your day to leave us such a lovely review.
Warm regards
Gardenesque team.
Good quality garden furniture
The garden furniture arrived very quickly. It was easy to build. It is good quality and comfortable. I especially like the rocking chair, but wish it came with a cushion.
I had a question about my order and they were very quick to respond and very helpful.
Very positive experience and will shop with them again.
11 de outubro de 2024
Avaliação não solicitada
Resposta da Gardenesque
Thank you for taking the time out of your day to leave us such a lovely review.
Your feed back on our products is really helpful for us to continue improving our services and products.
Warm regards
Gardenesque team.
Exeptional Quality Products
Amazing choice of pots and planters of exceptional quality and styles to suit all tastes. Love to shop Gardenesque products and I know I won't be disappointed.
1 de novembro de 2024
Resposta da Gardenesque
Thank you so much for your kind words! We're thrilled to hear that you love our selection of pots and planters. At Gardenesque, we take great pride in offering a variety of high-quality, stylish products that suit all tastes, and it's wonderful to know that our offerings have met your expectations.
We're grateful for your continued support and loyalty, and we look forward to serving you again soon. If you ever need any assistance or recommendations, please don’t hesitate to reach out — we're always here to help!
Resposta da Gardenesque
Thankyou so much for your time to write a review.
Your feed back is really valuable to us to further improve our services and products.
If you have not done so already please contact us directly so we can resolve this for you.
Warm regards
Laurence
Great fire pit bowl.Fast delivery 🚚…
Great fire pit bowl.Fast delivery 🚚 will be back for more
2 de setembro de 2024
Avaliação não solicitada
Resposta da Gardenesque
Thankyou so much for your time to write such a lovely review.
Your feed back is really valuable to us to further improve our services and products.
I hope you have a lovely day.
Warm regards
Laurence
Resposta da Gardenesque
Thankyou so much for your time to write such a lovely review.
Your feed back is really valuable to us to further improve our services and products.
I hope you have a lovely day.
Warm regards
Laurence
Excellent packaging and the product was…
Excellent packaging and the product was exactly as hoped.
31 de outubro de 2024
Resposta da Gardenesque
Thankyou so much for your time to write such a lovely review.
Your feed back is really valuable to us to further improve our services and products.
I hope you have a lovely day.
Warm regards
Laurence
Awful
Awful, no communication and lines closed. Absolutely shocking customer service, never using them again. Don’t deliver when they say they will and don’t reply to emails. You have been warned!
Edit: Oh I have emailed to get it resolved, it’s like posting something to you without a stamp on it.
3 de novembro de 2024
Avaliação não solicitada
Resposta da Gardenesque
Thank you for taking the time to leave us a review. Our customer feedback is important to us, to improve our service and products.
I am very sorry to read of your experience.
I would like to get this all resolved for you.
Please email us at enquiries@gardenesque.com so we can get this resolved for you.
I look forward to hearing from you soon.
Warm regards
gardenesque team.
Very quick no nonsense delivery.
28 de outubro de 2024
Resposta da Gardenesque
Thankyou so much for your time to write such a lovely review.
Your feed back is really valuable to us to further improve our services and products.
I hope you have a lovely day.
Warm regards
Laurence
Bought as a wedding gift
A bird bath bought as wedding gift, and it has been a great success. The delivery was prompt and efficient and the whole experience was very good,
28 de outubro de 2024
Resposta da Gardenesque
Thankyou so much for your time to write such a lovely review.
Your feed back is really valuable to us to further improve our services and products.
I hope you have a lovely day.
Warm regards
Laurence
Fire Pit - Tastic!!
Ordered the large cast iron fire pit. Quick delivery, good communication and more importantly excellent quality product. Not like the endless rubbish advertisements selling cheap crap!
Highly recommend, I'm going to buy the smaller one too for another location!!!
24 de outubro de 2024
Avaliação não solicitada
Resposta da Gardenesque
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with the quality of your large cast iron fire pit. It’s great to know that our quick delivery and communication made a positive impression.
The Gardenesque team.
Excellent Service
This is a great company to deal with and their products are exceptional. We bought 2 of the Ancient Stone plant pots and they are by far, the nicest pots we have ever purchased. Unfortunately, the wind blew over both of the olive trees, smashing the pots, so having to purchase again to replace.
24 de setembro de 2024
Avaliação não solicitada
Resposta da Gardenesque
Thank you for taking the time to leave us a lovely review.
We are sorry to hear about your olive trees and we are very happy to hear you choice our beautiful Ancient Stone pots to house them again.
The Gardenesque team
Potting Bench
Item arrived very quickly and when I was notified it would be. Bench is lovely as described very useful and looks great.
27 de setembro de 2024
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