Gismart Avaliações 

122
O TrustScore é 1.5 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Replying to their reply: I dont want an explanation Gismart i want my money back! Look at all the reviews here ALL saying the same thing. You need closing down permanently! I bought a bracelet of... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Die Betreiber der App scheinen mit dieser Masche einiges an Kohle zu scheffeln. Auch bei mir werden seit zwei Monaten 35,69€ ohne meine Einwilligung abgebucht. Auch im meinem Playstore steht kein Ein... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ich gehöre leider auch zu denjenigen, bei denen unbemerkt Abbuchungen getätigt wurden. Warum erscheint das Abo nicht, wie bei allen anderen Apps vom Apple Store bei den Abos im eigenen Konto ( bei den... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Kann mich den Anderen nur anschließen!!! Absolut UNSERIÖS!!! Hatte nur einen IQ Test gekauft OHNE WEITERE Abos etc. Plötzlich wurden eben 29,99$ abgebucht. In meinen Abos war ebenfalls nichts z... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mídia e Editoração

Sobre Gismart

Escrito pela empresa

Gismart, an innovative mobile web developer and publisher, has been a trailblazer in the realm of mobile application development since 2013.

Specializing initially in music entertainment apps, the company has skillfully pivoted its focus towards Health & Wellness applications. This strategic shift not only broadened their portfolio but also emphasized their dedication to enhancing global well-being.

A remarkable milestone for Gismart is the achievement of over 1 billion downloads worldwide, establishing it as a dominant force in the app development industry. Over nearly a decade, Gismart has evolved into a multifaceted company, offering a wide array of products in health and wellness, utilities, and entertainment.

These applications are more than just tools; they are designed to be catalysts for healthier, happier, and more fulfilled lives, providing significant value to both individuals and businesses.

Among Gismart's notable achievements are its flagship apps: 'Luvly', a face yoga beautification app, and 'Dancebit', a dynamic app combining dancing with weight loss.

'Luvly' offers users a unique approach to beauty and wellness, focusing on facial exercises and yoga techniques. On the other hand, 'Dancebit' creatively blends the joy of dancing with fitness goals, making weight loss a fun and engaging experience. These apps exemplify Gismart's commitment to innovation, user engagement, and contributing positively to the lifestyle of its users.


Informações de contato

  • Huckletree Soho, Ingestre Place, W1F 0JL, London, Reino Unido

  • www.gismart.com

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(122)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Questioned their ethics and processes She

My initial review that I wrote about cardio mate app was that it wasn't easy to use and I gave it a one-star rating. When they reached out and asked for my feedback which I gave them, I was impressed by that and I upped it to a three. I am fine with being charged the $9.99 for the initial trial to test it out but not being charged the $39.99. I communicated with them and explained that I canceled during the trial and they have refunded my $39.99. I do hope others have more success with the program than me because it could be a very useful tool.

20 de julho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Wendy!
We apologize for any inconvenience. If your subscription has been canceled, you should not be charged. It seems there may have been an error in the process.
Please get in touch with us at support@cardimate.com, with "CardiMate.Trustpilot" as the subject of the email and a screenshot of this review so we can identify you and assist with the issue you're facing.
Looking forward to hearing from you!

Avaliado com 1 de um total de 5 estrelas

Woofz app- disgusting company

Woofz
They do not show under apple subscription so it is not obvious you are being charged as they use auto payments on your PayPal. Money was only taken and within minutes I got in contact. Reply was that I have an auto payment so they are allowed to take the money and do not need to refund.

19 de julho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Minnie!
We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial).
Kindly note that you purchased the subscription directly from our website https://www.woofz.com/ (usually, you land there from an ad on Facebook/ Instagram) using your bank card. This is the reason why the plan isn't listed in your Apple ID and cannot be cancelled there.
Please get in touch with us again at support@woofz.com, with "Woofz.Trustpilot" as the subject of the email, so we can identify you and assist in requesting a refund.
We hope to hear from you soon!

Avaliado com 1 de um total de 5 estrelas

I ordered an app yesterday and was…

I ordered an app yesterday and was charged twice for it. I want a refund and cancellation. I don’t trust this company, and it looks like that’s a very common complaint. Shady.

18 de julho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Norma!
Thank you for getting in touch with us. Please note that we never charge without customers' consent since every step requires their confirmation. However, we can investigate your case more thoroughly.
Please get in touch with us at support@gismart.com with "Gismart.Trustpilot" as the subject of the email so we can identify you and assist with the issue you're facing.
Looking forward to hearing from you!

Avaliado com 1 de um total de 5 estrelas

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY

I HAVE NEVER EVEN HEARD FROM THIS COMPANY
I HAVE BEEN CHARGED $138 aud, I HAVE EMAILED THEM AND NEVER GOT BACK TO ME,

AS YOU LIKE TO RETURN REPLIES ON HERE GISMART, I WOULD LIKE MY REFUND WITH RECIEPTS

14 de abril de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Sarah!
We're sorry to hear that you're feeling this way. We are a professional business with thousands of happy customers.
Please get in touch with us at support@gismart.com with "Gismart.Trustpilot" as the subject of the email so we can identify you and assist with the issue you're facing.
Looking forward to hearing from you!

Avaliado com 1 de um total de 5 estrelas

I need my refund

I need my refund. I don't remember subscribing to any of your products.

11 de julho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Basetsana!
We're so sorry to hear that! Can you drop us a line at support@gismart.com with the subject line 'Gismart.Trustpilot' so our team can recognize you and investigate this in further detail?
We look forward to hearing from you soon!

Avaliado com 1 de um total de 5 estrelas

Charged my account without warning for…

Charged my account without warning for an app that I downloaded and then deleted. I was not told that I had subscribed to the app or that payments would be taken from my account. Terribly unethical business model at best, just a straight up scam at worst. Beware of this company!

25 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi James!
Thank you for getting in touch with us. Please note that we never charge without customers' consent since every step requires their confirmation. However, we can investigate your case more thoroughly. For that, just write us at support@gismart.com with the subject line 'Gismart.Trustpilot'. We'll be glad to provide an explanation.
Waiting for your email!

Avaliado com 1 de um total de 5 estrelas

Don't even know how I got this product

Don't even know how I got this product. I have been charged $42 a month, for what?

18 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Lori!
Thanks for reaching out. Kindly note that Dancebit is a subscription-based app, meaning you can access it until the plan renews and is not cancelled. We reflect this on the purchase screen while purchasing.
We're already in touch with you via emailand and await your reply!

Avaliado com 1 de um total de 5 estrelas

Unable to contact Gismart via their contact page

I believed that my Paypal account had been used fraudulently to purchase products from Gismart.
I was trying to dispute this with Paypal who say I authorised the payment. I did not believe I had, as I did not recognise the name Gismart.

I tried to send this message to Gismart: 'Please advise of what steps I can take. I have never ordered or received anything from you.' but their contact page does not seem to be working.

HOWEVER, after reading through the reviews on ths page, I understand what has happened. In February, I downloaded Dancefit, blissfully unaware that I would be automatically put on subscription (and very expensive, too - £56.86 a quarter!). Dancefit was such a poor quality app that I stopped using it after three attempts and forgot all about it. I had no idea the company was Gismart, and so was alarmed when I saw payment going out to them.

I very much agree with what other people have said and feel it is incredibly unethical of Gismart to take subscriptions without alerting their customers that payment is about to go out. But, if the rest of their products are of equally poor quality, this is probably their only way to make money. There will be plenty of us falling for this trick. Personally, I'd like a refund of the £56.86. I've contacted my bank to block any further payments.

14 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello there!
Thanks for reaching out to us! We never intend to force anyone into subscribing to our services. We highlight that you must unsubscribe before the end of the subscription period to avoid the automatic renewal of your subscription services. If you need any help, send us a direct message at support@dance-bit.com. Always happy to help!

Avaliado com 1 de um total de 5 estrelas

Vorsicht, man schließt ein teures Abo ab.

Ich habe direkt per Paypal bezahlt, kann mich aber nicht einloggen.
Bei der Überpürfung habe ich dann festgestellt, dass das Angebot nicht wie angegeben für 3 Monate war sondern nur für einen Monat.
Man schließt automatisch ein Abo ab, was dann doppelt so teuer ist. Beim Abschluß wwar das nicht ersichtlich. Ich dachte, ich schließe für 3 Monate für ca. 20,97 € einen Vetrag.

Hätte ich nicht Probleme mit dem einloggen, hätte ich das überhaupt nicht bemerkt.
Das geht schon in Richtung Abzocke. Das Abo konnte ich dann über Paypal stornieren.

Leider kann ich immer noch nicht die App nutzen und einen Widerruf gibt es angeblich auch nicht. Das erste Mal hat die firma direkt geantwortet, auf nochmalige Anfrage wegen dem einloggen kam jetzt seit heute Morgen keine Antwort mehr.

12 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hallo Mari!
Bitte beachten Sie, dass sich Ihr Abonnement bei Abschluss bei uns (entweder Premium oder kostenlose Testversion) automatisch verlängert, bis Sie es kündigen – wir weisen Sie auf dem Kaufbildschirm darauf hin.
Bitte kontaktieren Sie uns unter support@gismart.com mit „Gismart.Trustpilot“ als Betreff der E-Mail, damit wir Sie identifizieren und Ihnen bei Ihrem Problem helfen können.
Wir freuen uns darauf, von Ihnen zu hören!

Avaliado com 1 de um total de 5 estrelas

Found Gismart are taking £56 per…

Found Gismart are taking £56 per quarter from my PayPal account. Didn't recognise the purchase, asked for clarification and refund. NO REFUNDS!! £150 later - money down the drain.

11 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello!
Please get in touch with us at support@gismart.com with "Gismart.Trustpilot" as the subject of the email so we can identify you and assist with the issue you're facing.
Looking forward to hearing from you!

Avaliado com 1 de um total de 5 estrelas

Total rip off RUN FROM THESE APPS

Total rip off. With one of the worst services i had seen. They tried charging me 69 euros for absolute no service claiming that i automatically subcribed to the app by downloading it. Worst part is the app called Dancebit in this case was an app i elimitated immiediately after downloading it because the content was increidibly lame, it was an absolute dissapointing that on top of having an awful app..they were also a scam.

9 de junho de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Juliet!
Thank you for getting in touch with us. Kindly note that Dancebit is a subscription-based app, meaning you can access it until the plan renews and is not canceled. We reflect this on the purchase screen while purchasing.
You can find the cancellation guides right in the app (Profile >>> Settings >>> Manage subscription).
We're already in touch with you via email to clarify the situation for you. Waiting for your reply!

Avaliado com 1 de um total de 5 estrelas

TOTAL RIP OFF TRICKSTER COMPANY

TOTAL RIP OFF TRICKSTER COMPANY. Today I went to Apple Store to download the Woofz app for dog training. A 3-month subscription was $29.95. (didn't know at the time, but have since learned, that after 3 mo. they would automatically charge me $59.99 for another 3 months!!) Paid for it via PayPal and went into on my phone. After the short introduction, they required me to buy a "book" for $7.99 or the program would not continue. Can you believe the rip off of that? I have filed a complaint with the company which charged me under the name GISMART LIMITED. What a low brow trick!!!

25 de maio de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi Pat!
Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen. You can manage and cancel the subscriptions in your Apple ID/ Google Play account or reach us at support@woofz.com so we could send the relevant instructions.
We're already in touch via email and are looking for your reply!

Avaliado com 1 de um total de 5 estrelas

A total scam

A total scam - they promote a free app and then charge you nearly $90 saying it is non refundable and there is no way to even see this in the download process.

19 de maio de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi Jean!
Thanks for reaching out to us. We want to highlight that subscription is not mandatory for the app. If it's available in your region, you can select a free trial.
You can also find the cancellation guides right in the app (Profile >>> Settings >>> Manage subscription) or contact support for assistance.
We're already in touch with you via email and are waiting for your reply!

Avaliado com 1 de um total de 5 estrelas

Shonky scam

One of my kids looked at a dance app. Just looked at it, then suddenly I get a deduction for $250AUD, no warning, no email. Nothing. I have reported it to Paypal. This shonky scam needs to be stopped.

2 de maio de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi Trude!
Thank you for getting in touch with us. Hi, we're sorry you call us a scam as we are a professional business with thousands of happy customers. Please note that we never charge without customers' consent since every step requires their confirmation.
We're having a conversation with you via email and looking forward to your response!

Avaliado com 1 de um total de 5 estrelas

Unknown random Gismart charges on paypal

Gismart charges just kept showing on my paypal. I had to cancel it from the bank because it doesn't show what I am paying for.
I find companies like Huel and IL Makiage so much more ethical as they notify you 2-3 days before the next debit probably because they have excellent products and don't need to sneak money out.

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi Mila! Thank you for getting in touch with us. Please note that we never charge without customers' approval since every step requires their confirmation. However, we can investigate your case more thoroughly. For that, just write us at support@gismart.com. We'll be glad to explain.

Avaliado com 1 de um total de 5 estrelas

Widerliche Betrugsmasche

Widerliche Betrugsmasche, Abo Falle, das wird sich rächen!!!!
Schämen sie sich. Ich werde Anzeige erstatten.

26 de janeiro de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hallo, es tut uns wirklich leid, dies zu hören. Könnten Sie bitte eine E-Mail an support@luvly.care senden, damit unser Team das Problem besprechen und Ihnen richtig helfen kann? Wir warten gespannt auf Ihre Nachricht!

Avaliado com 1 de um total de 5 estrelas

"READ THIS"

HONEST; Misleading, sneaky, scamming
HELPFUL: Be honest, stop sucking money out of your customers bank accounts deceitfully
CONSTRUCTIVE: Close your piece of s#it business and ya thieving prices, how do ya sleep at night.


ROUND: 2
I just read a heap more reviews after you lot finally getting back to me. But nothing solved, just like every body else.
Don't ya get it? You think ya smart the way you word things and come back on that for your answer ta everyone's problems. Well this is
the thing it's "YOUR PROBLEM" If you had morals and some business sense you should realise how many people you've mislead, and change ya attitudes and the misleading sales pitch which is set out for the whole and only reason to get people to click on that little spot to deceitfully make you's $$$$$$. Don't ya realise with these reviews and word of mighty mouth will eventually bring your sales to an end? But that is probably your plan. Rack up some huge bills, don't pay them {with all that money you legally stole of us if that makes sense} and file for bankruptcy and more people will be out of pocket. "But wait there's more". Then start up another business under a different title....... and do it all again. "F#CK YOU AND ALL YA STAND FOR"💩💩💩💩💩💩💩💩

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hello Shane! We acknowledge your frustration and apologize for any inconvenience. Could you get in touch with us at support@gismart.com with full details of your query so we can better assist you? We hope to hear from you soon!

We're sorry you called us a scam, as we are a professional business with thousands of happy customers. If there's any trouble with your program or subscription, please get in touch with us at support@gismart.com where we'll be able to assist. You can use "Gismart.TrustPilot" as a subject of the email and a screenshot of this review so we can identify you and address your issue quicker. Have a great day!

Avaliado com 4 de um total de 5 estrelas

Gismart escucha

Te ofrecen un plan semanal por 6,90€ y cuando aceptas te estas suscribiendo mensualmente, sin saber si te gusta o no automáticamente te realizan unos cobros mensajes de 38€ a través de PayPal, cuando reclamo (y menos mal q me doy cuenta ) me dicen q esta todo en las condiciones, qsi, q está eso sí con un tamal de letra q hay q usar lupa, y encima en inglés y tienen la desfachatez de mandarme el pantallazo.
Estoy atónita! creo q voy a denunciar.
Quisiera resaltar que a pesar del disgusto inicial, la empresa ha respondido a mi solicitud, ha comprendido que a aunque la información no era engañosa, si q podía llevar a confusión, con lo cual me han dado la razón y me han devuelto el dinero, actitud muy loable en estos días q corren, así q cambio mi opinión y les doy cuatro estrellas, no puedo dar cinco pq no veo q pongan claro lo de la suscripción, a ver si lo revisan ellos también igual q yo he revisado mi reseña

9 de janeiro de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

¡Hola Macarena! Gracias por ponerte en contacto con nosotros. Apreciamos tu paciencia y comprensión y nos complace saber que estás contenta con el trabajo de nuestro equipo de soporte. Haznos saber qué más podemos hacer para que seas una clienta satisfecha.

Avaliado com 1 de um total de 5 estrelas

SAME PROBLEM. DECEPTIVE ADVERTISING. FREE TRIAL FOLLOWED BY UNANNOUNCED ADDITIONAL CHARGES. STEER CLEAR

SAME PROBLEM> DECEPTIVE

16 de outubro de 2023
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

HeyJulia! Kindly note when you begin a subscription with us (Premium or free trial), it automatically renews unless you cancel. We make sure to mention this on the purchase screen. You can take care of it through your Apple ID/Google Play account, or if you need guidance, message us at support@gismart.com. We're always happy to help!

Avaliado com 1 de um total de 5 estrelas

This app doesn't work on android

I have an android phone and this app is for iphone.
tried to get a refund through my bank but they say I have to get my refund from gismart. Will pursue this further.

5 de janeiro de 2024
Avaliação não solicitada
logotipo da Gismart

Resposta da Gismart

Hi Lisa! Thank you for getting in touch with us! The Dancebit app is suitable for both Android and iOS devices. We found your query in our database and sent you detailed instructions on how to get the app and access your paid subscription. If you need further assistance, please get in touch with us at support@gismart.com, and we'll help!

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