Glossop Caravans Avaliações 

840
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

End to end quality of service once again from these Guys. Thanks to all the team for a smooth purchase of caravan number 14. Was so touching to see Eddie again after almost 10 years. This company reta... Ver mais

Avaliado com 5 de um total de 5 estrelas

From our initial telephone enquiry ,to PX our motorhome Gary & the team have been nothing but friendly , answering any queries.Elaine & her handover team were equally friendly & professional , keeping... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi, just like to thank the hand over chap Anthony. He's got it off to a tee! Straight talking, clear advice. Had an issue with the installation of the mover. Called Glossop, Matthew talked me through... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from the Glossop Caravans Warranty team on our 2025 Coachman VIP 565. A small number of issues (eg Wall Board Tape, Window Blind) have been handled very promptly and has been a very ef... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedor de trailers
  2. também em
  3. Casa de Férias
  4. Concessionária de trailers
  5. Fornecedor de Toldos
  6. Oficina de conserto de trailers

Escrito pela empresa

Friendly, family-run Glossop Caravans is one of the leading dealers in the UK, with more than 45 years in the business. Its experienced team can help everyone. From first-time buyers to seasoned caravanners, choose the perfect option from its extensive model range, including its multi award-winning Special Editions. We’ve grown from small beginnings back in 1976 to become a one-stop shop with a huge range of 600 new and used caravans – plus awnings, accessories and comprehensive annual service checks and repairs. With thousands of loyal customers we have an ever-changing collection of quality used caravans for you to choose from. What’s more there are a number of ways for you to view all of our caravans; our website has detailed photographs and 360 virtual tours of each caravan and when you visit us on site you will find all our caravans open for you to browse at your leisure. Our awning showroom boasts a large display of different styles and sizes in caravan awnings, suitable for caravans and motorhomes. We have many loyal customers who return to us year after year for all their caravan awning needs! We also supply a range of camping furniture and carpets with caravan customers in mind! So you can get everything you need in one place! With over 4,000 products to choose from, our Accessories shop is a great hit with our existing and new customers alike. We stock all the essentials that you need to make your caravan a comfortable and safe holiday space. Once you’ve spent time and money choosing the best caravan or motorhome for you, it’s important to protect your investment. Regular servicing and repairs are vital for your safety and peace of mind – and Glossop Caravans offers top quality and comprehensive aftercare. Our fully trained and experienced professionals use state-of-the-art equipment and the finest products at the UK’s premier service and repair centre to keep your caravan or motorhome in first-class condition.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

840 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(840)

47 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic services whilst at the NEC…

Fantastic services whilst at the NEC and provided a great deal on my new Vango Air Awning. I went to the NEC for a new awning and had my mind set, spoke to the salesman on the day (sorry I’ve forgotten his name) and he helped provide all the questions I had and also helped to make sure the awning came in time for our trip to Scotland next week. I would highly recommend and will be buying from again!

16 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fiamma Awning

We recently purchased a pullout awning from Glossop having done a lot of research from various companies on the web. In the end we purchased from Glossop due to the pricing and 1st purchase discount. We later found out that they don't stock the item and the order went straight through to the manufacturer regardless, so in the end we actually got the same product way cheaper than going direct to the manufacturers web site. Only suggestion for improvement is I had to chase for a delivery date but understand that this was outside of Glossop's control but they answered my question as promised hence the 5 stars.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, explaining the various Airbeam awnings. Versos Air Low is superb. Airbeam 3-beam windbreak is so large that we have no need for the 5-beam version. Sturdy, tall and well-made - experts perfect it, perfectionists select it.

23 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous

First class service from the sellers. Extremely knowledgeable, helpful and patient with our questions. Would definitely recommend Glossop caravans, Vango and the day out overall brilliant!

23 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wish I could give no stars

Wish I could give no stars ! What an appalling customer service experience . Looking to buy a brand new Motorhome ,saw one on Autotrader where you could message the dealer and they would be in touch . NOTHING ,this was Saturday 22nd . So today Sunday 23 rd I rang and asked why I didn’t receive a response, the old classic “never received it “ talked over me the whole time . He said give me 10 mins I will call you back ,nearly 2 hours latter NOTHING ! So I made my 3rd contact ,told the young lady that answered the phone who I wanted to speak to and she took my name .She put me trough after just two ring it went dead ! So I made my 4 th contact ,was put through ,it was sold yesterday ! So I asked why didn’t you call me ,I would have considered an alternative, another classic , “ oh I did no answer “ untrue …. In all day both phones are on answer … clearly not bother with customer service or making a sale !
Be warned,go elsewhere….

23 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Glossop Caravans

We are very sorry to hear about your experience and appreciate you taking the time to share your feedback. Providing excellent customer service is extremely important to us, and we regret that we did not meet your expectations on this occasion.

We did attempt to return your call, but we understand that the timing may not have been as prompt as you had hoped. We sincerely apologise for any frustration this caused.

If there is anything we can do to assist you or if you would like to discuss alternative options, we would be happy to help. Please feel free to contact us directly, and we will do our best to assist you.

Avaliado com 5 de um total de 5 estrelas

Great display

Great selection of awnings on display, and the guys were very helpful discussing the pros and cons for each option for our T5.1 camper

23 de fevereiro de 2025
Avaliação não solicitada

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