Do not subscribe. You can't cancel and you're automatically renewed into another 12 months. Products are the same, primer, hair masks, same colour lip liners. I feel scammed. Don't bother.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I just recently discovered Glossybox and I must say I'm beyond impressed! With everything! The products. The ease of navigating the site. And the customer service is absolutely top notch! Yesterday I... Ver mais
A empresa respondeu
Glossybox in USA is closing down, and a lot of older boxes are on clearance. I ordered 3 which arrived very quickly, but the last one was incorrect. I reported it right away and included a picture, an... Ver mais
A empresa respondeu
I would like to understand what means the variations and US numbers in each purchase, this isn’t clear! I believe everyrhing should be clear and intuitive for the costumers. Other point, some glossy b... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Glossybox
Escrito pela empresa
GLOSSYBOX
Helpful links
About us
GLOSSYBOX is a beauty discovery platform that engages beauty lovers across the world. Every month, we introduce you to five hand-picked global beauty products delivered straight to your doorstep through our beauty mystery boxes. You can start getting your beauty set by becoming a member to any of our subscription schemes available. You can also shop the limited edition beauty boxes on a discounted price once you join the Glossies’ community! Besides the amazing monthly beauty treats, here, at GLOSSYBOX, we provide you the latest beauty tricks and tips in our monthly beauty magazine and through our blog which is full of expert advice!.
Our GLOSSYBOX subscription plans offers flexibility across a wide variety of options provided to match your beauty needs. You can opt fora month subscription plan only for the price of £13.25! This is the perfect package to try out the beauty brand for the newbies! Once you love our beauty boxes, you can sign up to the GLOSSYBOX year subscription for only £11.75 monthly.All our monthly bundles are worth £50 which makes this subscription of excellent value! For Pay Monthly subscription plans, payment for your first box will be taken straight away when you sign up. After this, payments are typically taken on or around the first of the month. On the other hand, if you prefer not to pay for monthly beauty boxes, you can choose to pay up front for 3-, 6- or 12-months plans!Your plan will automatically renew unless cancelled within the term deadline. You can opt out of this renewal service through your online account by cancelling by the 14th date of your final box month. If you want to change to a different subscription plan, you must wait to opt out of your current plan and sign up again after the first of the following month in order to avoid duplicate boxes.
.
Informações de contato
Alemanha
- www.glossybox.com
3,0
Bom
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love Glossy box
Love glossy box I haven't received my box yet but I like how I get to choose which box I want and that there only 5 to 15 dollars
5 de março de 2024
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I absolutely loved your website
I will order from this website again. I can't wait to get my order in the mail
10 de fevereiro de 2024
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Was easy to navigate
Was easy to navigate and they have great products! Can't wait to receive!
7 de fevereiro de 2024
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You have sent a wrong box
You have sent a wrong box. I've purchased it as a present for my friend and intentionally ordered a box with only skin care products. However you sent the one with lipstick, eyelashes and highlighter, which she won't use. Thank you for a ruined present
2 de janeiro de 2024
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Sent the wrong boxes
I ordered 4 boxes. 2 were completely different boxes from what I ordered.
24 de janeiro de 2024
Resposta da Glossybox
Hello Sandra,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Don't waste your money
Awful service. Do not use. I ordered one box and was put on auto renew. I contacted glossybox and asked to cancel. I was told id be charged 13.50 then it would be cancelled. I was charged 15.60. I sent proof of what I should have been charged and it was just ignored. Replied on email are pathetic. Chat never online so no way to contact them. I do not recommend and will never use again.
4 de janeiro de 2024
Resposta da Glossybox
Hi Kate,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Glossybox
I initially placed an order on 9/22/23…
I initially placed an order on 9/22/23 and have since sent several emails. I still have not received one box (1/02/24) and plan on canceling and getting a full refund. No one can tell me anything so it has been a complete waste with no answers or product.
2 de janeiro de 2024
Resposta da Glossybox
Hello Sheila,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Glossybox
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
‘Twas just the thing!
I gave this gift to my sons Gal! She loved it!!! had so much fun with it and the box is so adorable she is going to repurpose it to her little sister with more age appropriate little gifts for next christmas! no waste!
14 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Love your boxes. Sorry you didn't do an advent this year.
Loved your boxes. Was hoping for another advent calender this year.
23 de dezembro de 2023
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I am waiting gif my order
25 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Lovely Gesture!
I love the packaging and I love to see the faces of those who I gift this to. It’s a lovely gesture.
7 de dezembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Right it's a 5 star with the products…
Right it's a 5 star with the products that saw and also the price
7 de dezembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent customer service
Excellent customer service! Wandile was a big help.
When things go wrong, as they are wont to do when dealing with computers, a company always needs real people to help solve the problems computers create.
Some companies are able to do that.
Glossybox is one of them!
4 de dezembro de 2023
Avaliação não solicitada
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The products are awesome
4 de dezembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Creme Ahrback ist seit 6 Monaten abgelaufen
Die teure Lifting Creme Ahrback ist seit 07/2023 abgelaufen , auf den anderen Produkten ist leider kein MHD erkennbar.
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Glossybox
Hallo,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben. Wir schätzen und schätzen Ihre Kommentare.
Wir sind stets bestrebt, Ihr Einkaufserlebnis zu verbessern und könnten dies ohne Ihr wertvolles Feedback nicht schaffen.
Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen oder Anregungen haben, wir helfen Ihnen gerne weiter.
Mit freundlichen Grüße,
Jane
What a nice surprise !
I did not know I ordered this box, but I was glad to receive it. Nice products that I can use or give as a a gift. I just ordered another box !
29 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.