Do not subscribe. You can't cancel and you're automatically renewed into another 12 months. Products are the same, primer, hair masks, same colour lip liners. I feel scammed. Don't bother.
A empresa respondeu
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Veja o que dizem as avaliações
I just recently discovered Glossybox and I must say I'm beyond impressed! With everything! The products. The ease of navigating the site. And the customer service is absolutely top notch! Yesterday I... Ver mais
A empresa respondeu
Glossybox in USA is closing down, and a lot of older boxes are on clearance. I ordered 3 which arrived very quickly, but the last one was incorrect. I reported it right away and included a picture, an... Ver mais
A empresa respondeu
I would like to understand what means the variations and US numbers in each purchase, this isn’t clear! I believe everyrhing should be clear and intuitive for the costumers. Other point, some glossy b... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Glossybox
Escrito pela empresa
GLOSSYBOX
Helpful links
About us
GLOSSYBOX is a beauty discovery platform that engages beauty lovers across the world. Every month, we introduce you to five hand-picked global beauty products delivered straight to your doorstep through our beauty mystery boxes. You can start getting your beauty set by becoming a member to any of our subscription schemes available. You can also shop the limited edition beauty boxes on a discounted price once you join the Glossies’ community! Besides the amazing monthly beauty treats, here, at GLOSSYBOX, we provide you the latest beauty tricks and tips in our monthly beauty magazine and through our blog which is full of expert advice!.
Our GLOSSYBOX subscription plans offers flexibility across a wide variety of options provided to match your beauty needs. You can opt fora month subscription plan only for the price of £13.25! This is the perfect package to try out the beauty brand for the newbies! Once you love our beauty boxes, you can sign up to the GLOSSYBOX year subscription for only £11.75 monthly.All our monthly bundles are worth £50 which makes this subscription of excellent value! For Pay Monthly subscription plans, payment for your first box will be taken straight away when you sign up. After this, payments are typically taken on or around the first of the month. On the other hand, if you prefer not to pay for monthly beauty boxes, you can choose to pay up front for 3-, 6- or 12-months plans!Your plan will automatically renew unless cancelled within the term deadline. You can opt out of this renewal service through your online account by cancelling by the 14th date of your final box month. If you want to change to a different subscription plan, you must wait to opt out of your current plan and sign up again after the first of the following month in order to avoid duplicate boxes.
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Informações de contato
Alemanha
- www.glossybox.com
3,0
Bom
3 mil avaliações
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Sad you left the US
I just ordered some past boxes, was sad to see the US is no longer able to receive subscriptions, but postage just keeps going up, up, up. I was a subscriber for quite a few years, I have a basement with a stack of pink and multi colored glossy boxes, don't know what to do with them! I am happy you describe the items in the boxes, and put the estimated retail price on there too.
29 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I dont know why they cancelled my order…
I dont know why they cancelled my order !
16 de novembro de 2023
Resposta da Glossybox
Hello Mayvel,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Looks like great value!
17 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Amazing makeup products
Amazing makeup products. Got all my goodies last year and buying more 😊 ❤️
14 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Can’t wait for my order!
The website is user friendly. It was easy to place my order. I love glossy box and I’m looking forward to this year’s Advent Calendar.
14 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order
13 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Both boxes came in a few days.
Both boxes came in a few ame in a few days. I think it was only 3 or 4 days, and the products are great . Nothing broke at all, and if they didn't have a product they put another in as they are older boxes, and I am glad if something is not good I would rather have another product. Thank you
12 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Luv Glossybox
I love Glossybox. Such great products and equal value and the Mystery boxes are always exciting tp receive and full of hidden treasures. Delivery is prompt as well. Can't say enough positive aboit this great company!!!!u
10 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Best, Advent calendar
My daughter-in-law's love glossy box advent calendars. My only complaint is that I thought I was on your email list to get notification when the advent calendar was ready and I heard nothing from you. I thought perhaps you'd gone out of business
11 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Ordering was easy and I placed my order…
Ordering was easy and I placed my order for 4 boxes going to different addresses in about 15 minutes. The women in the family love the adventure of opening a holiday glossy box.
I don’t see where it says ordering a 2023 Advent Box.
Site needs some cleaning up….
10 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Love these!!! They make great gifts!!!
These make wonderful gifts for my daughter and granddaughters!!! They love them!!!
10 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Kundenservice ist unterirdisch…
Kundenservice ist unterirdisch schlecht!! Warte seit fast 4 wochen auf meine bereits bezahlte Bestellung und es tut sich nichts.. Kundenservice schickt einem permanent ausreden.. auf die bitte, die Bestellung zu stornieren und mir mein Geld zurück zu senden wird überhaupt nicht eingegangen!!! Leute Finger weg.. Bestellung:526485834
20 de outubro de 2023
Avaliação não solicitada
Resposta da Glossybox
Hallo Sandra,
Es tut mir leid, von der Frustration zu hören, die in dieser Angelegenheit verursacht wurde.
Gerne löse ich dieses Problem für Sie. Bitte geben Sie Ihre Bestellnummer an oder kontaktieren Sie uns über Ihr Konto und wir werden das Problem umgehend lösen können.
Mit freundlichen Grüßen,
GLOSSYBOX TEAM
awesome item and delivery
6 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy checkout.Great price
6 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Thanks glossybox happy that you still…
Thanks glossybox happy that you still had that available.
5 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Glossybox had been on a continual…
Glossybox had been on a continual steady decline starting the end of 2022/beginning of 2023. Given I WAS a member since mid 2017, I patiently stuck w/them for 4 more months hoping whatever the issue that started this decline worked itself out, it only got 100 times worse, so unfortunately I had to cancel. This summer I decided to try one last time hoping Glossybox had got their issues sorted, I started a subscription again, & how I so wish I could have foreseen the huge mess that I’m still dealing with I’ve been trying for a cpl months to use up the remaining amount of credit on my account from leaving reviews/surveys etc, so I can be done forever with Glossybox!! Again unfortunately but it’s honestly the new normal from glossybox (only as of the beginning of this year), since rejoining, I would have never imagined the decline in this company. Everything can easily be verified as it is very thoroughly thoroughly documented on my account. With the exception of 1 box out of 15 (since 6-24-23), I have not received the correct extra boxes that I actually ordered & purchased!! In fairness I need to mention I was eventually refunded for a majority of the incorrect orders being shipped out. After spending a total of 117.5 hours of my time, around 82-89 photos taken (to include in each email), & roughly 147-161 emails/mssgs I had finally given up regarding any remaining refund amount. I’ve read many other reviews by members/former members they weren’t renewing their subscription or upon receiving more garbage that particular month, it would be their last. Many had already parted with them. I do wish them the best, & hopefully they can recover from this. I’d love to see Glossybox go back to being in the top five beauty box subscriptions.
5 de novembro de 2023
Resposta da Glossybox
Hello Ashlee,
Thank you for taking the time to leave your review.
I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Love it love it love it
3 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fairly easy website to navigate
Fairly easy website to navigate. Price was nice, we will see what the product is like when we receive it since some of the reviews indicate some empty doors and dirty product.
3 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
What a great price
What a great price! Going to give to my college cheerleader granddaughter for Christmas!
1 de novembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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