Do not subscribe. You can't cancel and you're automatically renewed into another 12 months. Products are the same, primer, hair masks, same colour lip liners. I feel scammed. Don't bother.
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Veja o que dizem as avaliações
I just recently discovered Glossybox and I must say I'm beyond impressed! With everything! The products. The ease of navigating the site. And the customer service is absolutely top notch! Yesterday I... Ver mais
A empresa respondeu
Glossybox in USA is closing down, and a lot of older boxes are on clearance. I ordered 3 which arrived very quickly, but the last one was incorrect. I reported it right away and included a picture, an... Ver mais
A empresa respondeu
I would like to understand what means the variations and US numbers in each purchase, this isn’t clear! I believe everyrhing should be clear and intuitive for the costumers. Other point, some glossy b... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Glossybox
Escrito pela empresa
GLOSSYBOX
Helpful links
About us
GLOSSYBOX is a beauty discovery platform that engages beauty lovers across the world. Every month, we introduce you to five hand-picked global beauty products delivered straight to your doorstep through our beauty mystery boxes. You can start getting your beauty set by becoming a member to any of our subscription schemes available. You can also shop the limited edition beauty boxes on a discounted price once you join the Glossies’ community! Besides the amazing monthly beauty treats, here, at GLOSSYBOX, we provide you the latest beauty tricks and tips in our monthly beauty magazine and through our blog which is full of expert advice!.
Our GLOSSYBOX subscription plans offers flexibility across a wide variety of options provided to match your beauty needs. You can opt fora month subscription plan only for the price of £13.25! This is the perfect package to try out the beauty brand for the newbies! Once you love our beauty boxes, you can sign up to the GLOSSYBOX year subscription for only £11.75 monthly.All our monthly bundles are worth £50 which makes this subscription of excellent value! For Pay Monthly subscription plans, payment for your first box will be taken straight away when you sign up. After this, payments are typically taken on or around the first of the month. On the other hand, if you prefer not to pay for monthly beauty boxes, you can choose to pay up front for 3-, 6- or 12-months plans!Your plan will automatically renew unless cancelled within the term deadline. You can opt out of this renewal service through your online account by cancelling by the 14th date of your final box month. If you want to change to a different subscription plan, you must wait to opt out of your current plan and sign up again after the first of the following month in order to avoid duplicate boxes.
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Informações de contato
Alemanha
- www.glossybox.com
3,0
Bom
3 mil avaliações
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I love Glossybox ❤️
15 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have already purchased this once a…
I have already purchased this once a few months ago and bought two more as Christmas gifts. The price now is a steal deal for what you get. Very impressed. I can't wait to see what the advent calendar 2023 is.
22 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You guys are doing a awesome job keep…
You guys are doing a awesome job keep up the good work!
22 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Monthly Subscriptions??....
Love the box selections & at such a great price, too! But I'm assuming you're no longer offering monthly subscriptions as every time I tried to click on that page it said it was,"unavailable."
22 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very nice and pretty and fashionable…
Very nice and pretty and fashionable and I look 👀 forward to getting mine
19 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent
Emily was super helpful and got my problem resolved very quickly. 5* service. Much appreciated. Will order again.
18 de setembro de 2023
Avaliação não solicitada
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The sales on their boxes is fantastic…
The sales on their boxes is fantastic and it allowed me to use Afterpay, so bring on the surprises😍
17 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Glossy box discontinued their…
Glossy box discontinued their subscription in the US. My parents had bought me a year long subscription, which they paid for in advance and I was not told they were discontinuing it. I didn’t get any money back either until I messaged them 5 months later after noticing I hadn’t received a box in a while. If I had forgotten about it they would have never given me the 106 dollars they still owed me
17 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review.
I am sorry that you faced this problem with our service. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
It was very easy to shop the outlet…
It was very easy to shop the outlet part! Because I don’t like having automatic monthly shipments!
10 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Not the best value for money
Not good value for money. Glossybox just cannot compete with the boxes you'll find on Tiktok that have more interesting products and a lot more bang for your buck.
Note that if you subscribe after 14th of the month you will automatically be signing yourself up to pay for the current month's box and also the next month's box.
Update: After being charged for another month's box even though I was reassured I wouldn't be, Sean was able to rectify the situation and I was happy with his customer service :)
6 de setembro de 2023
Avaliação não solicitada
Resposta da Glossybox
Hello Beth,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Claire
Glossybox is a great deal
I love the products i get from glossy box.. And i love the outlet for ordering past boxes with some of the products i loved..i love to open the box and see what i got every month and when i order exta products..I've always gotten great things from glossy box.
2 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Love the products and price!
1 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Hard to get to the subscription area or…
Hard to get to the subscription area or the website. Was supposed to get a student discount but it didn’t work. Overall more difficult than I anticipated
1 de setembro de 2023
Resposta da Glossybox
Hello Maiya,
Thank you for taking the time to leave your review. We value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Leah
The outlet things are great;
1 de setembro de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I am addicted!
I love your glossy boxes, especially your big holiday boxes. They make the best Christmas gifts for friends and family, and they are well worth the price you pay because the products you receive are so expensive when you buy them retail.
27 de agosto de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Highly recommend
Fast, efficient shipping. Wonderful products. I even reordered two of the boxes!
18 de agosto de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have nothing but great things to say…
I have nothing but great things to say about Glossybox making me feel so happy when I open the page and can see all those amazing things that they prepare. Also the affordable prices. Now I love the outlet store becasue I love getting the boxes that I missed.
16 de agosto de 2023
Resposta da Glossybox
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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