Goddard Veterinary Group Avaliações 

994
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This has been our local vet for over 25 years. All our animals are treated here and the care for them by the staff has always been amazing. The vets and nurses really do care about their patients and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wish to express my eternal gratitude to the Goddard Northolt team for their expertise, professionalism and dedication in saving the life of my dog. Kasha and Sara you performed a miracle working th... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been attending Goddard s in Gidea park for 20+years. Richard Mark's has been the vet there since we started attending with our dogs. Richard and his team are fantastic, they are knowledgeabl... Ver mais

Avaliado com 2 de um total de 5 estrelas

Completely outrageous price gouging. They charged £134 for our cat to get a single dose of flea treatment. Utterly shameful company owned and operated by ghouls.

Detalhes da empresa

  1. Veterinário
  2. Serviço Veterinário de Emergência

Escrito pela empresa

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

994 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(994)

561 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

The staff are brilliant warm and welcoming, put me at ease and my cat. Everything explained step by step. Would recommend Goddards Uxbridge to everyone.

29 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thanks for your recommendation, it is very much appreciated

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , team and the , the waiting area nice ,, cool in this hot weather . Did not wait long . Consultation was very good . All positive

28 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Great stuff, thank you - we're delighted to have earned your recommendation!

Avaliado com 1 de um total de 5 estrelas

Disappointing Service at Uxbridge

Seen by the Uxbridge branch three times in two weeks, spending almost £800, and my cat was getting worse each visit. We had an ultrasound, worming treatment, antibiotics, probiotics, and were told twice to change her food — nothing helped. I finally went to another vet, and within 24 hours the difference in my cat was incredible. He actually took the time to understand what was wrong and clearly cared about the animal, not just the money. I’m shocked at how two vets can differ so much. The Uxbridge branch felt like a conveyor belt of expensive treatments with no improvement, while the new vet solved the issue immediately.

14 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you for leaving us your review and we're very disappointed to read of your dissatisfaction. In order for us to properly investigate the concerns that you raise, can we please ask that you contact us directly on feedback@goddardvetgroup.co.uk, or via the online complaints form accessed at the bottom of our website page. This will enable us to formally review the process of clinical diagnosis, address your concerns and respond to you formally. Thank you very much.

Avaliado com 5 de um total de 5 estrelas

Great friendly service

Great friendly service. Easy to get appointments and always great care towards my dog…

27 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Great to hear, thank you

Avaliado com 1 de um total de 5 estrelas

Service and care inconsistent…

Called to book an appointment and got through a called centre, the assistant was more interested in practicing her Spanish with me than in booking the appointment.
She did book an appointment at the Tooting branch where I have been going for over 25 years with different pets and before it was taken over by Goddard.
They seem to have different staff every time I visit so the service and care is very inconsistent.
The front staff seemed distracted and uncaring.
The vet was more caring and simpathetic although rather insecured.
The prices astronomical.
I also requested anti flea treatment which I have always got from them, this time I was told to go online to purchase the product as it would be "cheaper" although and in order to do that i had to pay £25 for the prescription, go through that hassle and wait for the delivery.
The only reason why I continue to use Goddard is because is close to me.
The service and care keep worsening every time.

28 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

HI, we're really sorry to read your review and comments. In order for us to investigate your comments fully, can we please ask you complete our complaints form (found at the bottom of our website page at goddardvetgroup.co.uk) which will allow us to formally investigate and respond to your concerns. Thank you very much.

Avaliado com 5 de um total de 5 estrelas

Goddard’s Ilford: So Nice, compassionate, and thorough

I needed to arrange an impromptu appointment for one of my cats, at the Ilford Goddard’s. They were friendly on the phone, showed genuine concern and empathy, and managed to get me an appointment for later that day! The male vet that I saw was so kind, compassionate, and gentle with my cat. It was apparent that he really loves animals. He gave a full assessment, ensuring not to distress my cat. He also gave me helpful reassurances that put my mind at ease. The nurses were then very nice when it came time for payment. I would very highly recommend anyone to attend Goddard’s Ilford!

28 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you for feeding back your experience, the Ilford team will be delighted to read your comments so thank you for taking the time to leave your recommendation

Avaliado com 5 de um total de 5 estrelas

Alexandra was so professional and…

Alexandra was so professional and caring, really considering the cost of treatments for our cats Sox and Aries while balancing their needs considerately.

28 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you for sharing and we're really pleased that we were able to balance yours, and your cats needs when it came to treatment options

Avaliado com 5 de um total de 5 estrelas

These guys are amazing I phoned up…

These guys are amazing I phoned up yesterday in tears and they got me booked in within 5mins with my bunny. They were fab I would always recommend them. Thank you

27 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you very much for your recommendation - much appreciated

Avaliado com 5 de um total de 5 estrelas

Buddy owes his life to Enti and the team

Our dog Buddy has been a regular 'visitor' to Goddards Practice in The Greenway,Uxbridge for many years. There's been many challenging times for him. Enti has always gone that extra mile for all of us. She is an invaluable Vet deserving of a 'gold medal' and a credit to Goddards. She deserves the support of other Vets to ensure she can continue her excellent work in caring for all the sick animals who visit this practice. Also, the nurses are brilliant too and we would not want this practice to close.

27 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

We're delighted to have read your review - thank you so much

Avaliado com 4 de um total de 5 estrelas

The staff were all helpful

The staff were all helpful. I was able to get an appointment the same day at the Hackney branch which was great. The vet was kind and competent. My dog had a puncture in his foot from a grass seed. When I got home I looked at his other foot which had a similar problem - neither I nor the vet thought of checking his other feet at the time! I have always found Goddards very helpful - BUT this visit I was utterly shocked by the enormous mark up on the prescribed treatment. This has left me losing trust in this vet. When possible in future I will ask for a prescription and get the medication myself. HOwever I am worried that if my dog had a serious problem the cost would quickly outstrip my insurance. It is becoming prohibitive to contemplate a visit to the vet which is not in any pets best interests. I appreciate there are overheads and would perhaps have felt better if some explanation of markups was given up front.

2 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and friendly out of hours care

The team were great when my cat was worryingly ill on a Sunday evening. They offered out of hours consultation and, called to let us know there was a cancellation, meaning we could bring him earlier which was a relief. Friendly and helpful. All is now well with our puddy.

26 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

We're glad to have been of help and very pleased that all is now well

Avaliado com 5 de um total de 5 estrelas

Goddard Vet Hayes

I used the Hayes branch of Goddard Vet to get my dog Riley vaccinated. The vet was v good and we had a discussion about a few concerns regarding Riley's health. I always find this branch is v clean and the staff v helpful.

24 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you

Avaliado com 5 de um total de 5 estrelas

First time visit to the vet

First time visit to the vet, Goddard in Eastcote. Very helpful staff and great advice for a new owner.

23 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

We're very pleased to welcome you to the practice and delighted that you had a great first visit

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, the vet explained Jack’s condition very well, and the many possible outcomes in a clear empathic manner. She was kind with out cat, and caring. The receptionist was also nice and helpful! Great experience overall.

25 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Great to hear that you had a really good experience - thank you for leaving us your recommendation

Avaliado com 4 de um total de 5 estrelas

My appointment was on time didn't have…

My appointment was on time didn't have to wait, very caring receptionist and Vet, and the price i paid for kennel cough was reasonable although could always be cheaper.

25 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thanks Paul

Avaliado com 5 de um total de 5 estrelas

Goddards is a vets that I trust my dog…

Goddards is a vets that I trust my dog with!
The staff are brilliant!
They were able to do a same day appointment.

24 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thanks for taking time out to leave us your feedback - we're very pleased to have received it!

Avaliado com 5 de um total de 5 estrelas

Happy customer

I’ve been using the Collier Row branch for 4 years for my two cats. Reception staff and vets have always been very professional, kind and caring.
Thank you 🙏

24 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Excellent to read that we've met your expectations over the years and thank you for your kind words.

Avaliado com 5 de um total de 5 estrelas

Great experience

The vet was great: very gentle with our cat, gave her a thorough examination and advice on how to keep her healthy, explained the vaccinations she was having any why some weren’t needed this year. He also gave advice on how to check for fleas, given my choice not to use preventative flea treatments for environmental reasons.

Although the waiting room is small they have separate vet and together benches.

24 de julho de 2026
Avaliação não solicitada
logotipo da Goddard Veterinary Group

Resposta da Goddard Veterinary Group

Thank you very much for sharing your feedback Penny

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais