Golf Escapes Avaliações 

173
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve just returned from our 6th golfing break and Matt, Kim and the whole of the team have to be congratulated on how well they do. Consistently delivering the perfect experience from start to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

9 of us went to Cascais, hotel and courses (Estoril, Penha Longa, Oitavos Dunes and Belas) all decent/very good. That coast can be windy though ! All arrangements by Golf Escapes worked very well incl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Tour of Prague organised by Golf Escapes and their local partner : 5 nights ,5 courses , 7 rounds .Best course undoubtedly Albatross . Hotel Icon was perfectly located near Wenceslas Square and... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sixteen of us just returned from a golfing weekend at Ullesthorpe Court Golf Club. Although it might be a bit isolated for some people, the hotel, course and the staff were all excellent! Another exce... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Welcome to Golf Escapes, your award winning golf travel experts. We help people find their perfect golf holiday, whether that’s in the UK, the delights of Europe such as Spain or Portugal, or beyond to South Africa, Mauritius or Abu Dhabi at a great value price with the highest levels of service. Our aim is to offer the best golf holiday packages on the market and since we set up in 2002 we have sent hundreds of thousands of happy golfers on their perfect golf breaks.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(173)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I don’t normally leave reviews but ....

I don’t normally leave reviews for anything but felt compelled to do so for Golf Escapes. Seriously impressed with the standards of customer service this company has delivered during the Corona virus situation. We had booked a golf holiday with them for April but naturally we’re unable to go. From my very first phone enquiry they immediately agreed to refund the total amount without trying or even suggesting a credit note or pushing us to reschedule to another date. They then kept us informed at each stage as to when the refund would be paid and totally kept to their word. Obviously someone at the top recognises that treating customers fairly and transparently is the most sensible route to follow if you want to maintain and improve your brand for the future We fully intended to rebook this particular golf holiday at a later date anyway, but now more than ever we will support this company. I only hope that they survive in the long term as they truly deserve to. Keep up your good works Golf Escapes and best wishes to you all.

4 de maio de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Thanks a lot Michelle - very much appreciated. We look forward to hearing from you again in the future.

Avaliado com 5 de um total de 5 estrelas

Ladies trip to Spain

I was part of a party of 11 ladies due to travel to Spain in April of this year. I would like to thank Kim for arranging a full refund to everyone in our party. She was very professional but maintained friendliness at all times. She made you feel assured that she would do everything possible to sort things out for us. I would definitely recommend Golf Escapes as they are an extremely customer focussed company.

3 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Hi Yvonne, your kind words are gratefully received, thank you. We hope we can be of assistance again in the future. We will make sure Kim sees your comments.

Avaliado com 5 de um total de 5 estrelas

Been as professional as possible

Just a quick thank you to Kim, Matt and Rachael at GE who have dealt with our tricky refund issue as promptly as I think possible over the past 4 weeks.

Our Holiday was cancelled of course along with many others this spring, and there has had to be a steady stream of communication between them and myself to sort out all the resulting issues. It hasn't helped that there were 16 of us to organise.

All done now....but because of the way they have sorted they will be getting new business from myself as soon as possible......and that's before of course you talk about the way they organised the holiday in the first place which started at 8 and.......grew!!!!!

A lot of golf holiday company's out there of course but GE one that I would recommend. Just shows what staff/company's can do when they work the problems/organise the holiday properly and do not bluster or forget to contact properly.

Keep up that standard GE.

Alex W.

3 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Very kind of you Alex. I will pass on your kind words to my 3 colleagues. And a special thank you to you for your "thank you". Your gifts were very well received here - very comfy! Take care.

Avaliado com 5 de um total de 5 estrelas

I was booked by this company for a golf…

I was booked by this company for a golf holiday in March which was needless to say cancelled. The company promised a full refund which has now been received . Throughout the process the company kept me advised and answered emails by return.
This organisation is in my view one of integrity and with whom I would definitely book again

2 de maio de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Thank you very much Andrew. We do pride ourselves on our service, justifiably so it seems! Your kind words are very much appreciated.

Avaliado com 5 de um total de 5 estrelas

Due to COVID 19 our latest holiday…

Due to COVID 19 our latest holiday going to Spain was cancelled, there was no hesitation from Mike Bryant and his team with reimbursing the payment.
I will definitely be using their services again going forward.

1 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Your 5* review is very much appreciated Colin. We will make sure Mike sees your kind words, and we hope to assist in your next golf trip soon.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

My group have booked 16 golf breaks over past 12 years. This includes breaks to Spain,Portugal and Turkey. We have always had fantastic service and all the holidays have gone without a hitch. Due to COVID 19 our latest holiday going to Turkey cancelled, there was no hesitation from Mike Bryant and his team with reimbursing the payment.
I will definitely be using their services again going forward.
John Harris

1 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Hi John, your 5* review and generous words are much appreciated. Many thanks also for your many years of loyal custom and support - always a pleasure. We hope to be of assistance for many more years to come to your group! All the best.

Avaliado com 5 de um total de 5 estrelas

Had a golf break book in March

Had a golf break book in March right at the beginning of the outbreak, this meant our break had to be cancelled. Golf Escapes have been brilliant in all this. We got a full refund. Just looking forward to booking with them agian in the near future when all this is behind us.

1 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Thanks a lot Lee - kind words. We do our best, and we hope to hear from you again soon.

Avaliado com 5 de um total de 5 estrelas

My third Golf Escape Group Holiday has…

My third Golf Escape Group Holiday has been cancelled due to Coronavirus. My previous experience with them has been first class. Excellent service, support & organisation that ensured our previous Golf Trips were thoroughly enjoyable. Particular thanks to Stuart. Once again, in difficult circumstances for everyone, Golf Escapes has given guidance & support which has been customer focused and provided a full refund for our group holiday. Excellent service. Many thanks to Kim for her help & support. We would not hesitate to recommend Golf Escapes to fellow golfers and hope to be enjoying our next golfing holiday with them in the future.

1 de maio de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Hello Jan - thanks very much for your 5* review. We do pride ourselves on our service, justifiably so it seems! Your kind words are very much appreciated...as is your loyal support.

Avaliado com 5 de um total de 5 estrelas

Well done for excellent service in…

Well done for excellent service in difficult times
Refund arrived and we were informed of all the steps along the way

30 de abril de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Thanks very much Mike - we hope to be of further assistance in the near future.

Avaliado com 5 de um total de 5 estrelas

What an awful time to be a travel…

What an awful time to be a travel agent! Golf Escapes have remained courteous and helpful throughout the gloom and actioned my request when I (sadly) asked for a refund. I will head for Golf Escpapes as my go-to provider when the world goes back to normal. Thank you.

30 de abril de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Many thanks Jo! Yes, perhaps some of us may have chosen a different career path with a better crystal ball!! Your kind words are much appreciated and will help to keep us going during this miserable time. Take care and we look forward to helping you plan your next golf escape.

Avaliado com 5 de um total de 5 estrelas

Professional Ethics

Although it took awhile, understandably in the current circumstances, I have now received a full refund. Thanks to the staff of Golf Escapes that have done this and the ethics shown as several companies may not be offering refunds on cancelled trips, only credit notes. I'll definately be re-booking with them again when the time is right.

30 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Hello David, many thanks for your 5* review. We did take the decision to refund as it is only fair on everyone in these dark times. It is a pity so many other tour operators are not taking the right path. Anyway your kind words are appreciated and we look forward to being of assistance again in the near future, whenever it may be.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service. As a result of coronavirus we have had to cancel our golf trip. Golf Escapes have managed the refund of money to us quickly and in a very professional manner. Many thanks to all their staff.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Many thanks SMark1 - we appreciate your review and kind words. Take care and we hope to be of assistance again some time soon.

Avaliado com 5 de um total de 5 estrelas

Golf Escapes were simply superb.

Golf Escapes were superb in organizing our golfing holiday for our party of 8 golfers. We had been to Turkey for the previous few years and wanted a change.
They booked us on PGA Catalunya for the golf and into a hotel in Girona for the week.
Sadly due the coronavirus pandemic the holiday was cancelled but they were equally superb in returning our money without delay.
We will be back.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Many thanks Richard for your kind words. PGA Catalunya is definitely worth the wait, and we hope it's not too long before you can enjoy the great courses there!

Avaliado com 5 de um total de 5 estrelas

Many thanks to the Golf Escapes team…

Many thanks to the Golf Escapes team who have secured a full refund for our cancelled trip to Greece that was supposed to take place last week.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Hi David, such a shame you couldn't visit Costa Navarino. It is a very special place but it will be even better next year after the longer than expected wait! Take care, and we look forward to being of assistance again soon.

Avaliado com 5 de um total de 5 estrelas

Great company to work with

Great company to work with. Even during lockdown they were easily accessible and understanding.
Will be supporting them by re-booking next year our golf trip.
Thanks to all at Golf Escapes especially Kim.

29 de abril de 2020
Avaliação não solicitada
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Resposta da Golf Escapes

Hi David - thanks very much for your review. We will make sure Kim sees your kind words. Also thanks for your promise for next year - we very much look forward to hearing from you.

Avaliado com 5 de um total de 5 estrelas

Golf Escapes were brilliant.

This company has looked after our golfing holidays for many many years with excellent quality, service and communication. Having our recent trip cancelled was a bitter blow but they kept us fully informed at every stage and gave us a full refund when requested with absolutely no hassle and complete understanding. They have been a pleasure to deal with and look forward to booking with them again as soon as conditions allowed. Thanks Golf Escapes.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Neil - many thanks for your kind words and for your years of custom. Your comments are very welcome us - we need something to smile about at the moment! We look forward to arranging another trip to The Canaries soon for you...

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service in this difficult time of corona virus pandemic.
Our Golf Escapes holiday was cancelled and the attention given to obtain a refund for us from Mike Bryant and Rachel Blake has been exceptional.
We look forward to being able to book with Golf Escapes again in the not too distant future.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Thanks very much for your 5* review Ronald. We will make sure Mike and Rachel see your comments and we hope we can be of assistance to you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Great service throughout the current…

Great service throughout the current issues. Kim in particular was a great help and would thougrougly recommend booking with them as the process is excellent.

29 de abril de 2020
Avaliação não solicitada
logotipo da Golf Escapes

Resposta da Golf Escapes

Thanks for your lovely words Jon - very welcome. We will pass on your comments to Kim who will very much appreciate your thoughts. Hopefully we can help you plan another Golf Escape in better times....

Avaliado com 5 de um total de 5 estrelas

Praia del Rey

Just returned from a successful trip to Praia del Rey. Golf Escapes were most helpful at planning stage and arrangements worked well, apart from problem with buggy hire that was the hotel fault.

5 de outubro de 2019
Avaliação não solicitada
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Resposta da Golf Escapes

Hi Alan, many thanks for your kind words - delighted all went well.

Avaliado com 5 de um total de 5 estrelas

As good as ever - Top Banana

As good as ever.
All went to plan. Variety of golf as ordered. Accommodation as ordered.
Transfers and local support, top quality.
Our group are booking next year already.
It will be our 7th year with Golf Escapes and we wouldn’t use anyone else.

3 de outubro de 2019
Avaliação não solicitada
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Resposta da Golf Escapes

Many thanks Mr Lawson, and also for your many years of custom and support. Until the next one, all the best!

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