GO Outdoors - Banbury Avaliações 

929
O TrustScore é 5 de um total de 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Banbury

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

929 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(929)

36.115 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

New walking boots

Called in to Go Outdoors Banbury to look at walking boots as I'm signed up to Trek 26. A 26 miler around the Jurassic Coast in June to raise money for the Alzheimer’s Society.
Shaun spent a good 30-40 minutes with me going through various brands and types of boots. I went in with a particular boot in mind, but found they weren't all that supportive and either cramped or too big.
Shaun was able to help me narrow the choice down to a pair of Brashers which are just perfect. He also showed me a better way of tying the laces which gave me much more support in the ankle.
We talked about socks and he got me some Merino wool medium weight to try. The combination are amazing. I'm now really looking forward to getting some miles done in them. Thanks Shaun, great service.

6 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Shaun was super helpful

Shaun was super helpful in fitting my son out with new walking boots. Brilliant service- thank you

5 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

This is a really great store!

This is a really great store! An excellent range of stock and the staff are all really helpful and knowledgeable about the products. A special shout-out to Shaun for your excellent help. Thank you.

2 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store

Shaun took the time to help me choose the right walking boot. He was very knowledgeable and extremely helpful. He taught me a much better way to tie my boots better. He didn’t rush me, even though he was assisting other customers at the same time. The store was very clean, and the lady on the till was also very friendly. Great store!

4 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great advice and help

Fully kitted out for my long hike with the fantastic help of Jess who was very knowledgeable, friendly and patient. The clothing and equipment is all top quality and Banbury is now my ‘Go to’ branch.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service by Shaun

We were met by Shaun. His enthusiasm made sure we understood how to use the collapsible cool bag. Nothing was too much trouble and we are veryy pleased with Go Outdoors and Shaun.

2 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

It's all about Shaun

It's all about Shaun! Super helpful, massively knowledgeable and nothing was too much effort to make sure we got the right product (Brasher walking boots in this case).

Will choose to travel to this store rather than Coventry just for the staff experience

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and expert staff

Great range of DofE recommended kit. The staff were friendly and knowledgeable, in particular Shaun's expert advice when choosing an expedition rucksack.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Rebecca was so helpful when choosing my son’s walking boots today. She gave great advice and gave us plenty of time to try different sizes.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful member of staff.

Very helpful staff was more than willing to try and find us what we wanted, the staff member that helped us was very friendly and a credit to your store his name was Shaun 😊

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rucksack purchase

Shaun was really helpful with our purchase of a rucksack. He was knowledgeable and gave us good advice on how to adjust it depending on terrain and it's contents

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I returned to Go Outdoors again today…

I returned to Go Outdoors again today and as usual Shaun and the young lady ( sorry I didn't catch your name) were extremely helpful
Thanks again.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Best service ever experienced

I have to give a massive shout out to Shaun who was absolutely amazing. His knowledge, manners, patience and understanding were exemplary!

I cannot rate him high enough l.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great, friendly service.

Came in originally looking for some climbing gloves but were out of stock, had a good chat with Shaun about alternatives, bonded over some combined hiking experiences and decided to try some La Sportiva approach shoes for the summer, Shaun was very helpful and knowledgeable about the products on offer, ended up purchasing several items, great team all around and cashiers were also helpful, very pleasant visit and will be going back soon.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rosie + Emma in store really helped me…

Rosie + Emma in store really helped me search for the items I needed when I’d left it last minute before a trip!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

What a difference!

What a refreshing change to visit a store with quality products & knowledgeable staff. This was our 2nd visit to the Banbury store after visiting a similar store on the same retail park (no names but Ben Nevis Everest etc come to mind…) what a difference! Bought exactly what I was looking for after receiving first class & genuine interest in what I was after.
Shaun was great to deal with, very professional with a sense of humour too!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Everyone was so helpful and polite from the moment I walked in the door. I’m going travelling and was after some kit but didn’t know where to start. Shaun was incredible and helped me choose a great bag, he took his time showing me all of the features and giving his honest opinion which was really appreciated! You can tell he really enjoys his job and has great product knowledge, he is an asset to the store! Thank you Shaun!! :)

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First rate service from all the staff I…

First rate service from all the staff I spoke to, especially Sammy, in helping me with my purchase 😁

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rebecca at Banbury Services

Rebecca helped us, both politely and non-intrusively, and discussed alternatives when I was looking for waterproof socks. Her cheerfulness and friendliness really helped us to enjoy our visit, and I think she's a credit to the company. Thank you!

29 de janeiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Shaun was very helpful with us choosing…

Shaun was very helpful with us choosing the right walking boots for my son.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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