The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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Veja o que dizem as avaliações
I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose t... Ver mais
A empresa respondeu
Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Ver mais
A empresa respondeu
This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Banbury
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido
4,9
Excelente
929 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I like the store more because she have…
I like the store more because she have the place to fishing
25 de janeiro de 2026
Resposta da GO Outdoors - Banbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service Rio & good prices
Rio served my kids & I in Banbury.
Excellent service, helped us get the shoes we needed.
He was also serving the most awkward customer while helping us, cannot believe his patience, how super polite he was & professional!
18 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Emma was amazing
Emma served me at the Banbury store and she was amazing! Unhooking coats and security tags on demand and suggested similar coats to consider. Very patient and helpful with good humour. Love my purchase.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Emma was great in helping me to chose…
Emma was great in helping me to chose the right walking boots / shoes. She was also very kind in informing about the DoE special card available for my daughter. All in all a great shopping experience! Thank you Emma!
30 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Emma was really good and very…
Emma was really good and very knowledgeable
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing shop!
Shaun was absolutely incredible helping us out with supplies for Gold DofE. Highly recommend going here as they recommend items based on what's best for you!
31 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service
Great service. I wanted a pair of boots for my unusual feet and Rosie was excellent. I tried a lot of pairs and she cheerfully fetched and carried boots for me. Actually as always at Go Outdoors.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Good service
Good service from Tom. All staff helpful and friendly.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Tom was a great help!
Tom was a great help while I was choosing a camping heater. He was keen to show me where the heaters for sale were and was kind enough to help me chose the best fit for purpose. 10/10 customer service
28 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Quality service from Emma helped us
Quality service from Emma helped us find everything we needed and more
28 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Successful visit to the Banbury store
Successful visit to the Banbury store to select a down jacket for insulation under a waterproof for a January visit to Snowdonia. Olivia was most helpful with advice to finally choose a Rab Microlight Alpine which was warm but too warm for the conditions, 3C to 5C in wind and rain.
18 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Just been served by Shaun
Just been served by Shaun, very helpful and knowledgeable, he even showed me a different way of tying my laces, I learned something new at my age 😳
27 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I really didn’t know which utensils to…
I really didn’t know which utensils to get for a camping trip later on this year 2026, and what kind of cooker and gas canister, but Shaun who works there put me right and also gave me some tips. I will be going back soon as I can to get more things for my summer trip.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Banbury
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic helpful service
We where helped from the moment we walked in by Rebecca who asked us what we needed and proceeded to help us until we decided on our purchase
24 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Tom was super clear on the different…
Tom was super clear on the different rucksacks; and Ellie assisted very well showing me where items were in the store …👍
22 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff
Great staff, was looking for new walking boots with my partner and was given help and advice from a worker called “Shaun”. Amazing bloke and the rest of the staff was lovely aswell.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lovely atmosphere and very helpful staff
Lovely atmosphere and very helpful staff
20 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Keen sandals, good product/great service and
Bought some Keen sandals for a trekking holiday. Really helpful advice on sandal choices from Emma who sorted out a good selection to try; from the display and store. Keen sandals look like a quality product and perfect for what I need.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Shaun was an excellent salesperson
Shaun was an excellent salesperson. He showed a lot of care and tried to give me what I wanted.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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