Went in for an emergency pair of boots. Excellent customer care from Viv on the service desk who made me fully aware of returns policy, ensured I was getting best value through the Go Card and was gen... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a really great experience at GO Outdoors. One of the staff members (Honie) helped me set up my membership card and was so friendly, patient and helpful throughout the whole process. She explaine... Ver mais
A empresa respondeu
We went to the store because we have been regular customers at the store and have always found the things we were looking for. Today we went into get some Wellington boots for me and also my grandson.... Ver mais
A empresa respondeu
Pleased with purchase, and pleasant service. But you may wish to check your pricing. Purchased a waterproof jacket and two belts. The two belts at PoS offered for £15. On checking receipt later notice... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Clube de Escalada
- Loja de artigos de corrida
- Loja de Bicicleta
- Loja de roupas desportivas
- Serviço de passeio a cavalo
Sobre GO Outdoors - Cribbs Causeway
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, Reino Unido
- 01174 506747
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Viv was extremely helpful and friendly
Viv was extremely helpful and friendly, the store had everything we needed for our motorhome trip.
27 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great friendly and helpful service by…
Great friendly and helpful service by Viv at the start of a bank holiday weekend :)
27 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Viv was so helpful and lovley
Viv was so helpful and lovley
26 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you to vic
Thank you to vic, lovely lady helped me find everything I needed for my festival, absolutely amazing customer service, made my shopping experience at go out doors, thank you !!
26 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Vivv
Viv and other workers made this experience at go outdoors unforgettable would recommend
26 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Spectacular employees / Viv
Spectacular employees, shoutout Viv, amazing service. Thank you very much. Will be coming again
26 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Bought some hiking boots today and…
Bought some hiking boots today and interacted with multiple members of staff who were really nice and informative.
Viv in particular was great and very helpful when finding my details on the system to get my discount.
Great experience overall!
26 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great experience when signing up to new…
Great experience when signing up to new membership and served by Viv who was more than helpful and friendly. She even gave me discount on my items as well which was a big bonus ! Credit to the positive staff there .
25 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cribbs Causeway
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Viv was an absolute star
Viv was an absolute star, loved her energy, can’t we wait to go back and see her again 😁
25 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Not available and unable to canc
Order has never been available for collection and I have been unable to cancel the order so far. Getting no luck from Customer Services or the store directly. Not impressed
17 de agosto de 2026
Resposta da GO Outdoors - Cribbs Causeway
Thank you for taking the time to leave a review.
I can see that our Customer Care team has been in touch with you directly by email, and your order has now been cancelled as requested.
We are very sorry for the poor experience you had with this order, as well as the difficulties you encountered when trying to contact our Customer Care team. This is not the level of service we aim to provide.
We appreciate your feedback and hope we will have the opportunity to restore your confidence in us with a much better experience in the future.
Kind Regards
GO Outdoors Customer Care.
Viv served me today in go outdoors…
Viv served me today in go outdoors cribbs causeway, viv was very helpful and sorted my membership thank you.
25 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I took my bike in for a some repairs…
I took my bike in for a some repairs and a service. Jordan couldn't have been more helpful. He got the bike back on the road and gave me advice on how to maintain my bike. Great service all round.
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cribbs Causeway
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
After having a nightmare between online and Brislington only having some of my items in a bundle. Thankfully cribbs managed to refund my order and repurchase as a bundle as they had my other items. Both Brian and Rebecca was extremely helpful and polite, Brian also helped bring all the items through the till and into my car for me. I really felt he went above and beyond for me today in order to get the issue sorted as the main part of the bundle being the tent was no unavailable online.
Thank you so much Rebecca and Brian
18 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Visited your store on 13th August for…
Visited your store on 13th August for some items for my camping trip and was really impressed with the brilliant customer service at the cribbs causeway store. In particular great service from Delia who was kind enough to check over the phone they had the things I was looking for and to put them aside for me until I got there. Very friendly and helpful and exceptional customer support from her and also the young guy who was serving at the checkout that day who helped me with my phone to use Klarna for my checkout. Didn’t get his name, but super helpful and knowledgeable.
I was also impressed with the range of items on sale and the prices; which are very reasonable especially when you sign up for the saving card. Would have no hesitation in recommending this store or returning.
13 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Samuel at the checkout was very helpful when my membership card did not work.
Very pleased with my purchase, found everything I needed.
16 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sam was really helpful and knowledgeable
Sam was really helpful and knowledgeable
14 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good
Found most of the things I needed. One item that online said was available in store, was not.
Happy overall though. I didn’t need any help as I knew what I wanted.
11 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Cribbs Causeway
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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