Belle and Dani took much care and effort trying to get me the very best supporting shoes for my trip to Iceland. They asked excellent questions and gave me so much information and very useful feedba... Ver mais
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Veja o que dizem as avaliações
Went to buy walking boots for my upcoming holiday. Denise was extremely helpful and knew straight away which ones would suit my wide feet. She fetched several pairs and was very patient. Definitely k... Ver mais
A empresa respondeu
The guy who served me on the till was great, very friendly and helpful. I forgot my blue light card until I had paid but he happily refunded the additional discount for me. Unfortunately the other sta... Ver mais
A empresa respondeu
All of the staff we spoke to today were really friendly and helpful. When we got to the checkout we were pleasantly surprised when Matt informed us that we could get 3 for 2 on our water bottles whi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Ipswich
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Anglian Retail Park, IP1 5QP, Ipswich, Reino Unido
- 01473 794506
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Matt at Ipswich was brilliant
Matt at Ipswich was brilliant. So patient and extremely helpful. Thank you.
19 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Belle and Dani took much care and…
Belle and Dani took much care and effort trying to get me the very best supporting shoes for my trip to Iceland. They asked excellent questions and gave me so much information and very useful feedback. I always go to this store and am thrilled with Dani. This time young Belle amazed me with her skills knowledge and professionalism. I will be back!! Diane
17 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Denise was very helpful and assisted my…
Denise was very helpful and assisted my son to take the time to choose the right walking shoes
14 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Patient and helpful staff
Patient and helpful staff. Denise in the footwear department and the lady on the checkout. Assistant 4/16.
We will definitely visit again.
14 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
As always great stock choice (shoes)…
As always great stock choice (shoes) lovely service and very helpful . Served by Denise and Nicole who were very polite and friendly.
7 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great Assistants
Second visit to this store in a month. Both Celeste and Jackie were very helpful and knowledgeable about the products. They didn’t try to sell me the most expensive item and gave me the time to choose what was best for me. Friendly and chatty ladies, who are both a great asset to the store. I purchased on both occasions.
11 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Quick and easy to use
Quick and easy to use, very clear communication with staff, order ready after few minutes, 100% recommended
5 de julho de 2026
Resposta da GO Outdoors - Ipswich
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing service by Belle
Belle helped me buy my first pair of walking shoes. She was friendly, knowledgeable and didn’t pressure me at all. She was happy to keep getting different shoes for me to try until I found the perfect pair. Thank you for all your help Belle
11 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent Customer Service
All of the staff we spoke to today were really friendly and helpful.
When we got to the checkout we were pleasantly surprised when Matt informed us that we could get 3 for 2 on our water bottles which was very kind as we were completely unaware. He even knew where some more stock was when I found the shelf I went to wax empty 😊
10 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Employee perks? Who knows
Bought an item that was in stock. Then got refunded. No explanation nothing. Poor customer service
3 de julho de 2026
Resposta da GO Outdoors - Ipswich
While we do always strive for our website to correctly reflect our current levels of stock, occasionally errors occur and we are sorry that your recent click and collect order was affected.
From checking that order we can see that a full refund was issued and this should now be visible in your account.
Thank you for taking the time to leave your review. We hope that we can be of assistance in the future.
Kind regards,
GO Outdoors Customer Care Team
Awful
half of order refunded as not available, went to collect the remaining part of order from my local branch as instructed via email, staff said they have no record of order and and I have to contact online customer service to resolve.
unfair to blame any individual at the branch, more the click and collect system.
Awful.
8 de julho de 2026
Resposta da GO Outdoors - Ipswich
Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback
We are deeply sorry to hear of your experience with your recent click and collect order. This has been raised to ascertain how the error has occurred.
We can see that you order has been refunded. Please allow 3-5 working days for this to show back in your account.
Kind regards,
GO Outdoors Customer Care Team
Helpful staff!
Went to buy walking boots for my upcoming holiday. Denise was extremely helpful and knew straight away which ones would suit my wide feet. She fetched several pairs and was very patient. Definitely knew her stuff!
It was a nice spacious environment and prices were very good too!
7 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service
Brilliant service! Saved over a £100, thank you matt!
8 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
The guy who served me on the till was…
The guy who served me on the till was great, very friendly and helpful. I forgot my blue light card until I had paid but he happily refunded the additional discount for me. Unfortunately the other staff on duty weren't equally pleasant or it would have been 5 stars.
1 de julho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Dani & Rosie couldn’t have been more…
Dani & Rosie couldn’t have been more helpful in our search for walking shoes.
29 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Aisha very helpful to me buying walking…
Aisha very helpful to me buying walking sandals and shoes.
29 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Efficient and friendly
My partner and I went to look for footwear and clothing. Celeste helped us immediately whilst taking our purchases to the till so that we could continue browsing. A friendly service and efficient too.
27 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Celeste was very supportive today in…
Celeste was very supportive today in helping myself pick a walking boot, giving numerous options and plenty of information about each.
27 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff, suggested alternative trainers when the ones I tried on were not suitable, very patient and chatty throughout the time we were in the store. Big thanks to Emma G, Matt and Eve.
20 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Eve helpful
Eve was really helpful and polite and asset to your store
18 de junho de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Ipswich
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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