Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... Ver mais
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Rory was extremely helpful when buying walking boots for my husband and myself. He was happy to fetch several sizes/styles and gave us advice on the different makes. We came away happy with our our pu... Ver mais
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Buying new walking boots from a huge range can be a bit complex, but Ashley made it really easy. He's a very experienced walker and climber so his advice on what's important is excellent. Great servic... Ver mais
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Yesterday (30th August) we visited the Ipswich store, this was mainly to have a look around the store. However as with most camping trips to the shops you find something shiny you feel you should pur... Ver mais
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Exceptionally impressed with Rory, who was managing a busy floor on his own but took the time to help me choose the right trail shoes. He gave excellent advice and was happy to go-back and forth to th... Ver mais
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Escrito pela empresa
Escrito pela empresa

Anglian Retail Park, IP1 5QP, Ipswich, Reino Unido
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Helpful staff, good selection. Dani and Nicole on the shoe section. Knowledgeable and helpful

Resposta da GO Outdoors - Ipswich
Customer service was great. Rory we so helpful with choosing my walking boots. Matt on the till was great too, chced hi the right size. Both very helpful and friendly.

Resposta da GO Outdoors - Ipswich
Not great I’m afraid. Brought my purchases to the till and was asked to buy member ship, have recently moved so asked the till guy to check address as I usually buy from the store. Informed I had no membership on any of my given addresses. So reluctantly paid my fiver despite being sure I had it. Asked the chap to change my address but blunt no, need to call customer services. This was all at Ipswich on Monday. Went to Colchester today and popped into there store and very different. Checked my addresses, verified I had membership for over two months, changed my address all at the till. TIL got charged for membership because the chap at the till really couldn’t care much.

Resposta da GO Outdoors - Ipswich
Great service at Go Outdoors Ipswich today! Emma G on the shopfloor was really helpful and patient (despite being injured!) and gave great advice about which deals were available. Matt on the till was also very friendly and helpful. I managed to get everything needed for a first camping trip, at a great price.

Resposta da GO Outdoors - Ipswich
Matt was very helpful and friendly and got me sorted with everything I was looking for.

Resposta da GO Outdoors - Ipswich
At the till, the cashier, Matt, was enormously helpful and having looked at the shoes I was buying, suggested that they looked like they had been worn due to the discoloured sole. He arranged with the manager for an increased discount, totally unprompted by me. This was really helpful for me. He was polite, friendly and made my shopping experience very positive.

Resposta da GO Outdoors - Ipswich
Denise and Sue at Ipswich GO Outdoors were amazing. Denise spent over an hour with me trying to find the best hiking boots, in my last minute purchase. Day after I was already trying it out in Tatra Mountains, no blisters, perfect pair of boots.
Thank you for your patience

Resposta da GO Outdoors - Ipswich
We were helped today for nearly an hour by Belle - she was amazing, I have small but wide feel and she brought me countless pairs of boots to try on and was brimming with great advice. I was struck by how important it was to help me select the right pair of boots as opposed to just selling me a pair. Thank you Belle - can’t recommend your service highly enough. Yin.

Resposta da GO Outdoors - Ipswich
Excellent customer services from Matt. Always a delight and super helpful at the checkouts!

Resposta da GO Outdoors - Ipswich
I've been shopping with Go Outdoors for 4 years now, and have never been disappointed with any purchase, I renew my membership yearly to take advantage of the fantastic deals they have on offer regularly for members.

Resposta da GO Outdoors - Ipswich
Denise was most helpful and professional.

Resposta da GO Outdoors - Ipswich
Matt was excellent and informative as we checked out, he made sure we knew all the tips and tricks to camping and that we were happy with all our purchases. he throughly explained any returns if we needed and was amazing. 10/10 recommendation

Resposta da GO Outdoors - Ipswich
We went to the Ipswich store today to buy a tent. We’re not seasoned campers and asked for some help. We were really lucky to be helped by Emma who was very helpful, knowledgeable and friendly. After choosing our tent we were directed to the till and we were served by the also very friendly and cheerful Laura. Great customer service like this is not always easy to find, thank you!

Resposta da GO Outdoors - Ipswich
My Husband went to find a member of staff to talk to us about the tents and other items we wanted for our first camping experience, he was a very helpful even got us a trolley to load our equipment on to. then he took our trolley to the tills.We also had a helpful cashier on the till and another memeber of staff taking our trolley to our car and loading our car with the items we bought.The staff names were Dan, Laura and MAx

Resposta da GO Outdoors - Ipswich
Great service with my click and collect order - really helpful and nothing was too much trouble. And they were really helpful with items that were out of stock on my order and ensuring I got what I needed so thanks Matt, Katie and Laura. I really appreciate it.

Resposta da GO Outdoors - Ipswich
We had a good customer experience. The customer service from the staff was great.
Matt on the till was super helpful.

Resposta da GO Outdoors - Ipswich
Matt was so amazing. He was extremely friendly, funny, and insanely helpful, going above and beyond in helping us get our go outdoors membership set up again for our new address, and providing us with a new big go outdoors card as we had lost ours a while back. A true asset to the team

Resposta da GO Outdoors - Ipswich
Good range of the things we needed and good range of prices. Celeste was very helpful getting us the different boots we wanted to try on and making sure we were happy with the fit before buying.

Resposta da GO Outdoors - Ipswich
Lovely store, well stocked and organised. Matt was very helpful at the till.

Resposta da GO Outdoors - Ipswich
Always great service. They’re keeping the store much cleaner and organised than before. Just check your receipts as I got charged for 3 items when I only took 2. An honest mistake I’m sure but now I’m £14 out of pocket.

Resposta da GO Outdoors - Ipswich
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