GO Outdoors - Poole Avaliações 

2.850
O TrustScore é 5 de um total de 5

4,8

Pitwines Retail Park, Pitwines Road, BH15 1XU Poole, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I visited Go Outdoors Poole today to look for a hillwalking raincoat, a pair of good quality boots, and a rucksack. I was able to buy all three items and was served by several helpful and knowledgeabl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service from Peter who was helping me to decide which walking boots were the best for me. I do a lot of hiking and got coming a hiking race next month. I needed a good pair of boots th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Poole

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Reino Unido

  • 01202 013610

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.850)

35.035 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jake has very good service

Jake has very good service

15 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Happy to be helped again by Haleema

Happy to be helped again by Haleema - always so knowledgeable with excellent advice. Thank you!

15 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Haleena was very helpful!

15 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had to return an unused sleeping bag

Had to return an unused sleeping bag. Served by Rebecca who couldn't have been more helpful. Despite a technical issue finding the item on the touch pad, and the queue building behind us, she dealt with the transaction professionally and with a smile. Many thanks Rebecca

14 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful

Peter was extremely helpful today and I very much appreciated his guidance and advice.

14 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Finn was extremely helpful

Finn was extremely helpful. I had found the sun shelter I wanted online but there was only one in store. When I got there it was up as a display model. Finn dismantled it for me, making sure all was present and correct and even gave me a discount as it was ex-display. Great custome service, highly recommend.

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from Callum and Ben T on…

Great service from Callum and Ben T on a regular basis. Definitely recommend.

13 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Haleema was super helpful

Haleema was super helpful. A great member of the team. Thank you! Great value too!

13 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from Callum today at the store

Great service today at the store. Callum helped us find exactly what we wanted (camping table, kitchen and beds). There was none in stock, only the show items, but Callum assisted us to purchase those (which was not a problem for us). Very polite and helpful. Many thanks.

12 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

The shop is great.well laid out and…

The shop is great.well laid out and plenty to choose from with good prices too. Just lost a star because it took quite a while to find someone to help with what we wanted to buy ended up ordering online

29 de julho de 2026
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great products and great prices

We went to GoOutdoors to buy an air windbreak, not a cheap item so needed advice. The assistant, Quinn, was very knowledgeable, explained clearly the differences between brands and was able to give a good discount. Adam at checkout was polite and helpful despite the hot weather and it being the end of the day. Quinn kindly carried the items to the car for us as well. We always get great service at this store, there is ample parking and the opening hours are really convenient.

11 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from the young man on…

Excellent service from the young man on the Rab coats section
Staff and service excellent

11 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Happy as always

Happy as always with the service and products today. Rebecca was friendly and helpful.

10 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Exemplary Service

I recently went to Go Outdoors in Poole. I needed a new pair of walking shoes. My feet are long and I often find that I can’t get my size in the range that most ladies shoes fit into.
I was served by Haleena. She was most helpful and was happy to go to and from the stock room to get a variety of different styles in my size until I was happy with my purchase.
She has also served me on previous occasions and I have to say that her service has always been exemplary. She is a credit to your company.

14 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 2 de um total de 5 estrelas

Customer service fault

I went into a store, on the advice of customer service, to collect a tent which had not been delivered.
I waited for over an hour for the manager to ring customer service and get the relevant information so as I could leave with my tent.
Surely there should be a direct number for them to call as the customer service rep had told me??

The staff in store however were great and also very apologetic for the delay (not their fault).

1 de agosto de 2026
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service from Haleema.

Great customer service from Haleema.

8 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Visited Poole shop

Visited Poole shop. Staff very helpful. We bought all that we went for and more!
Young lady in shoes/boots whose name began with H, very helpful indeed as was Andy on the till.
Always a good experience. Thank you.

8 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Was served by Wiktor and he was ever so…

Was served by Wiktor and he was ever so helpful and answered all my questions. Just want to thank him for all his help

8 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Very pleased with the quick and helpful service by Haleema today. The store is very well layed out so it is easy to find the items you are looking for. The staff were all very friendly and helpful.

8 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The sales assistant (Haleema) was very…

The sales assistant (Haleema) was very friendly, helpful and efficient in her roll.

7 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Poole

Resposta da GO Outdoors - Poole

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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