I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Ver mais
A empresa respondeu
I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... Ver mais
A empresa respondeu
I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Ver mais
We love the Grind Advent Calendar and order one every year. Beautifully boxed and presented and an excellent design. Specialist,festive coffee pods for each day make it a special time! Love it!
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
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8-10 New North Place, EC2A 4JA, London, Reino Unido
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The matcha set was a great price and the ceremonial grade matcha powder is amazing. It’s refreshing and doesn’t have that grassy taste. 10/10 definitely recommend!
Took my order and money. Received confirmation email. Then received a further email saying item out of stock, and now sold out. Better stock control would avoid disappointment and the need to be refunded!

Resposta da Grind
I had an Editions subscription, started off well, but this year they’ve had a bunch of brand collabs, where they’ve been overwhelmed by orders and delayed the subscriptions.
Also I’ve had the same batch of coffee, roasted in June my last 3 deliveries, I’ve now cancelled.
The coffee was good, but unfortunately the logistics not so much

Resposta da Grind
Amazing coffee, I order regularly. LOVE the collabs, especially Pokémon!
I’m a regular customer for years now. The quality is getting worse. I have received a wrong coffee tin - I emailed, no response.
I am truly upset. The coconut coffee doesn’t taste good at all.

Resposta da Grind
Order No: 2639806
I ordered the Miffy cups last week while they were in stock and I’ve still not received them. I also ordered the tin a day later, which was delivered yesterday.
I’ve contacted on social media but haven’t had a reply as yet. I’d quite like to know where my order is.
04/09: order refunded. I don’t know why because no one has replied. I don’t expect a response, but I won’t be bothering with Grind again.

Resposta da Grind
I’ve been really impressed with Grind. The coffee tastes fantastic, the quality is consistently excellent and there’s a great selection to choose from.
I also love the overall brand and convenience of ordering, with everything arriving well packaged and fresh. It’s become one of my go-to choices for coffee at home.
Great coffee, great service and definitely a brand I’d recommend! ☕️👌
I received my first order as a present and the tin came scratched and marked. After requesting a refund I was ignored and sent another empty tin. Which also came marked and scratched!!! Terrible product and customer service

Resposta da Grind
Coffee capsules are the best tasting out there with the big bonus that they are compostable and kind to the environment. Recently got the Grind 2 machine and frother and am delighted with both. Looks great on the kitchen counter.
Not received order chased up but no response yet
Always had good service not sure what has happened here awaiting your reply

Resposta da Grind
I ordered 4 cups and saucers and received a tumbler which I hadn’t ordered and no cups and saucers were in the delivery

Resposta da Grind
Part of the stock ran out so they just didn’t send the order. There was no notification. It took me contacting them and a further almost week to get the coffee delivered. I also had to ask for some compensation which they provided a voucher to cover the missing stock. I’ve been a Grind customer for a few years now and this is not the first time where I’ve had to chase for a missing delivery.

Resposta da Grind
Great coffee, super fast delivery and easy to navigate website … highly recommended
Great coffee
Great service
Would like a bone china grind mug- pink of course
Would like to add instant to subscription
Great service. Really appreciate the discounts offered through the course of the year. Coffee is beautiful.
A fab array of coffee, robustly packaged and recyclable. Delicious and already being devoured as it arrived so swiftly. Thank you @grind ! Fab service & ace coffee.
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