Order was wrapped well and delivery time very good. Very competitive on price will buy from them again. Nice little touch received with order some love heart sweets, appreciated and enjoyed thanks!
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Veja o que dizem as avaliações
Hampshire Candle's wax melts are just the best! Long lasting and gorgeous fragrances with quick delivery. Love the mini bars as you can try different scents without having to spend a fortune - such go... Ver mais
A empresa respondeu
I purchased the Black opium melts which smell just like the purfume absolutely gorgeous. Unfortunately I didn't get offered the 4 for £12 deal otherwise I would have purchased 4 packs instead of 2. De... Ver mais
Yet again Hampshire Candles do the business. Great choice of candles, quick delivery, no complaints at all!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Based in Hampshire, all our products are hand made. We sell everything from scented candles and soy wax melts to reed diffusers and room sprays. All of our products make lovely gifts or a treat for yourself.
Informações de contato
Reino Unido
- www.hampshirecandles.com
4,6
Excelente
600 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Hampshire Candles experience again!
Yet again Hampshire Candles do the business. Great choice of candles, quick delivery, no complaints at all!
18 de junho de 2026
Resposta da Hampshire Candles
Thank you so much for your fantastic review! 😊
We’re delighted to hear that you’re happy with your order and that we’ve delivered another great experience for you. It means so much to us that you continue to choose Hampshire Candles.
Order was wrapped well and delivery…
Order was wrapped well and delivery time very good. Very competitive on price will buy from them again.
Nice little touch received with order some love heart sweets, appreciated and enjoyed thanks!
18 de junho de 2026
Resposta da Hampshire Candles
Thank you so much for your lovely review! 😊
We’re delighted to hear you were pleased with the price, packaging and speedy delivery. We’re also glad you enjoyed the little Love Hearts treat – we like adding those small touches! Thank you for supporting our small family business, and we look forward to serving you again soon.
Did not like any of these scents at…
Did not like any of these scents at all. Which is unusual. And they weren’t good at masking pet odours.
17 de junho de 2026
Resposta da Hampshire Candles
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that our fragrances weren’t to your personal taste.
With over 250 different fragrances in our range, scent is very subjective and what one person loves, another may not. Many of our customers use our wax melts specifically to help freshen their homes and mask everyday household and pet odours, so we’re disappointed that this wasn’t your experience.
As a small family-run business, reviews have a huge impact on us and can influence whether new customers choose to shop with us. Because of this, we’re always grateful if customers contact us directly first, as we’d have happily recommended alternative fragrances that are much stronger at tackling pet odours or helped find scents better suited to your preferences.
We really do appreciate your feedback and hope you’ll consider giving some of our other fragrances a try in the future.
Long lasting & fabulous scent…
Long lasting & fabulous scent throughout my home ..x
2 de junho de 2026
Resposta da Hampshire Candles
Thank you so much for your lovely review! 😊
We’re so pleased to hear you’re enjoying the long-lasting fragrance and that it’s filling your home with a fabulous scent. Thank you for supporting our small family business, and we hope to see you again soon! ❤️
Resposta da Hampshire Candles
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you were happy with the product, the price and our delivery service. Your support means so much to our small family business, and we look forward to welcoming you back again soon!
Outstanding …
Hampshire Candles re created a long out of production room scent for me, the resu.ts were amazing, I could not be happier. A really nice company to deal with, friendly and very helpful, I would 100% recommend them to anyone. Thank you Paul and team !
12 de maio de 2026
Avaliação não solicitada
Resposta da Hampshire Candles
Thank you so much for your amazing review and for your kind words! 😊
It was an absolute pleasure helping recreate a fragrance that meant so much to you, and we’re thrilled to hear we exceeded your expectations. Knowing we’ve brought back a scent you thought was long gone makes all the hard work worthwhile.
Thank you for your recommendation and for supporting our small family business. From Paul and the whole team, we really appreciate it and hope to welcome you back again soon!
Awful wax melts
Awful wax melts. Cheap fragrance, could not burn. Threw them away. Waste of money.
19 de fevereiro de 2026
Resposta da Hampshire Candles
Thank you for your feedback, although we are surprised by your comments.
Our wax melts are made using premium fragrance oils and eco soy wax, with bespoke fragrances developed specifically for Hampshire Candles. They are not cheap, generic fragrances commonly found elsewhere.
We’re also unsure what is meant by “could not burn” as wax melts are designed to melt, not burn. If the wax was not melting correctly, this would usually indicate an issue with the wax warmer, bulb, tea light or heating method rather than the wax melt itself. If you are using a Scentsy warmer, it is worth noting that these are designed specifically for Scentsy wax and often do not reach temperatures high enough to properly melt soy wax melts.
Your order was placed in February, and in the four months since then we have received no contact from you regarding any issues. Had you contacted us, we would have been more than happy to help troubleshoot the problem before the products were discarded.
Since your order was placed, we have sold many thousands of wax melts and continue to sell hundreds every week without experiencing widespread issues of this nature. This is the first time we have been made aware of a problem with these products.
As a small business, we always welcome the opportunity to resolve concerns directly and are disappointed that the first we heard of this issue was through a review several months after purchase.
Hampshire Candles
The best wax melts
Hampshire Candle's wax melts are just the best! Long lasting and gorgeous fragrances with quick delivery. Love the mini bars as you can try different scents without having to spend a fortune - such good value. Highly recommended😊
22 de maio de 2026
Resposta da Hampshire Candles
Thank you for taking the time to leave us such a fantastic review.
We’re thrilled that you’re happy with your purchase. We work hard to create high-quality home fragrance products using premium ingredients, so it’s always rewarding to hear positive feedback from our customers.
We truly appreciate your support and hope to see you again soon.
Hampshire Candles
Wrong scent in diffuser
I ordered Angel, but it’s a different scent but says Angel on the diffuser.
2 de maio de 2026
Resposta da Hampshire Candles
We’re sorry to hear you felt disappointed with your diffuser. We were quite surprised to receive this review before we had the opportunity to fully respond to your emails over the Bank Holiday weekend.
As explained in our email, the reason the colour of your Angel diffuser oil appears darker is due to the current crop of patchouli oil used within the fragrance blend being naturally much darker in colour than previous batches. This does not affect the fragrance itself in any way — it is still the exact same Angel scent, strength and formulation that our diffusers are made with.
Many fragrance oils can vary slightly in colour from batch to batch depending on natural ingredients used, especially oils containing patchouli.
As a small business, our team work extremely hard to ensure every order is produced to a high standard, so reviews like this can feel quite harsh after we have taken the time to explain the reason behind the colour difference. We always aim to be transparent and helpful with our customers and appreciate your understanding.
Excellent service very fast delivery &…
Excellent service very fast delivery & the fragrances are amazing I’m so happy with my choices & I’ll definitely be ordering again.
30 de abril de 2026
Resposta da Hampshire Candles
Thank you for your wonderful review.
We’re delighted to hear that you were happy with both the service and the fragrances you chose. We always aim to dispatch orders as quickly as possible, so it’s great to know your order arrived promptly.
Thank you for supporting our small business. We look forward to creating more amazing fragrances for you in the future and welcoming you back for your next order.
Hampshire Candles
Always shop at Hampshire candles for my…
Always shop at Hampshire candles for my wax melts.
Fragrance is strong, & last a few days.
Wouldn't shop anywhere else.
30 de abril de 2026
Resposta da Hampshire Candles
Thank you so much for your continued support and for taking the time to leave us such a lovely review.
We’re delighted to hear that you enjoy our wax melts and that the fragrances are strong and long-lasting. Knowing that we’ve become your go-to choice for home fragrance means the world to us.
Thank you for supporting our small business, and we look forward to supplying your wax melts for many years to come.
Hampshire Candles
This was my first order with this…
This was my first order with this company. I placed the order Thurs afternoon/evening and they arrived the next day. I wasn't expecting them to arrive so soon. The scents are amazing and last ages. I will be ordering again, so many new scents to try.
23 de abril de 2026
Resposta da Hampshire Candles
Thank you for your fantastic review.
We’re delighted that your first experience with Hampshire Candles was such a positive one. We always aim to dispatch orders as quickly as possible, so we’re pleased your order arrived sooner than expected.
It’s wonderful to hear that you’re enjoying the fragrances and their long-lasting scent. With over 200 fragrances available, there’s certainly plenty more to discover!
Thank you for supporting our small business. We look forward to welcoming you back for your next order soon.
Hampshire Candles
Quick order and delivery
Quick order and delivery, room scents linger a very long time. Loving the smell of Tonka.
21 de abril de 2026
Resposta da Hampshire Candles
Thank you for your lovely review.
We’re delighted to hear that your order arrived quickly and that you’re enjoying the long-lasting fragrance. Tonka is a fantastic choice and has become one of our customers’ favourites thanks to its rich, warm and luxurious scent.
Thank you for supporting our small business. We hope you continue to enjoy your fragrances and look forward to welcoming you back again soon.
Hampshire Candles
From the purchase to the use of the…
From the purchase to the use of the product was great. The fragrance is lovely and lasts a long time
20 de abril de 2026
Resposta da Hampshire Candles
Thank you for your wonderful review.
We’re delighted to hear that you had a great experience from placing your order right through to enjoying the product. Creating long-lasting fragrances that our customers love is exactly what we strive for, so it’s fantastic to receive feedback like this.
Thank you for supporting our small business, and we look forward to welcoming you back again soon.
Hampshire Candles
Resposta da Hampshire Candles
Thank you for the fantastic review and perfect 10/10 score!
We’re delighted to hear that you loved the fragrances and that your order arrived quickly. We work hard to offer both high-quality home fragrances and fast dispatch, so it’s wonderful to know we delivered on both.
Thank you for supporting our small business. We hope you enjoy your scents and look forward to welcoming you back again soon.
Hampshire Candles
Excellent company
Excellent company. Delivery is fast and secure, and the range is wonderful. Great quality melts, unlike a lot of other competitors. I'll be ordering here on a regular basis from now on.
29 de abril de 2026
Avaliação não solicitada
Resposta da Hampshire Candles
Thank you so much for your wonderful review.
We’re delighted to hear that you were pleased with our fast delivery, wide fragrance range and, most importantly, the quality of our wax melts. We put a great deal of care into creating long-lasting fragrances using premium ingredients, so it’s fantastic to hear that this stands out compared to other products you’ve tried.
Your kind words and decision to continue ordering with us mean a great deal to our small business. We look forward to helping you discover many more favourite fragrances in the future.
Hampshire Candles
My first order but not impressed with…
My first order but not impressed with the smells despite using two melts. Not impressed
28 de março de 2026
Resposta da Hampshire Candles
Thank you for your feedback — we’re really sorry to hear your first order didn’t meet expectations.
Our wax melts are designed to be strongly scented, so we completely understand your disappointment. Scent performance can sometimes vary depending on factors like the type of burner used, room size, airflow, and how long the wax has been warming.
We have thousands of happy customers who get a strong, long-lasting scent from our melts, so we’d really like to help you achieve the same results. Please feel free to get in touch with us directly and we’ll be happy to offer some advice and guidance to help you get the best performance from your wax melts.
Easy to order and pick what want
Easy to order and pick what want, loads choice , never disappoint.
All smell beautiful and long lasting smell .
Quick delivery as well and def value for money
22 de março de 2026
Happy Customer.
Been ordering from Hampshire Candles for a long time. Beautiful Candles such a large variety to choose from and love trying out different scents. Delivery is fast products well packaged and customer service is great.
26 de fevereiro de 2026
The best wax melts I've found
21 de fevereiro de 2026
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