Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... Ver mais
A empresa respondeu
We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Ver mais
A empresa respondeu
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Ver mais
A empresa respondeu
I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
11 Cheapside, LA1 1LY, Lancaster, Reino Unido
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Resposta da Hays Travel - Lancaster
I enjoy booking my days out, breaks and holidays with Logan. He makes us welcome. He's friendly and k ows what he's doing. He's an asset to your company

Resposta da Hays Travel - Lancaster
Excellent professional and friendly- Tom worked really hard to get us our dream holiday in budget. Excellent service from everyone in Lancaster

Resposta da Hays Travel - Lancaster

Resposta da Hays Travel - Lancaster
Claire in lancaster branch was brilliant. She was so helpful and went over and above helping me book my cruise.

Resposta da Hays Travel - Lancaster
Great service from Claire at the Lancaster shop she found me the holiday i was happy with... 👍

Resposta da Hays Travel - Lancaster
We went in looking for information regarding a mini break. Not only did we find one but had it booked within fifteen minutes. An excellent service.

Resposta da Hays Travel - Lancaster
Tom in Lancaster is always so patient with us going through different resorts and prices we ask him about
We always ask for Tom as he is fantastic at his job

Resposta da Hays Travel - Lancaster
Very helpful and knowledgeable. Got me a fair price.

Resposta da Hays Travel - Lancaster
My favourite place in Lancaster, booked 4 holidays for 2026, thank you . Customer service is first class as always, they are a perfect team🥰

Resposta da Hays Travel - Lancaster
Wonderful experience from start to finish. Claire greeted me by name when I walked in!!! She helped me refine my choices that I had already found. Offered other options to make sure I was happy with what we had decided. Booked the holiday very quickly and even took the time to call about assisted travel for one of the party. I would thoroughly recommend Claire at the Lancaster branch excellent customer service skills.

Resposta da Hays Travel - Lancaster
Pleasant and helpful person but instead of having my card taken off me, I would have preferred to read the numbers out myself.
thank you for the explanation, I understand now.

Resposta da Hays Travel - Lancaster
Logan was friendly and welcoming. He helped with our needs and explained everything very well.

Resposta da Hays Travel - Lancaster

Resposta da Hays Travel - Lancaster
As usual, first class, friendly service. Nothing seems to be too much trouble to reach the required result. Just keep up the good work.

Resposta da Hays Travel - Lancaster
My friend and I were looking for a reasonably priced weeks holiday in October. Logan was extremely helpful and we ended up with just what we wanted. The hotel Logan helped us find looks amazing. Very pleased with Hays Travel an will definitely use them again 😄😄

Resposta da Hays Travel - Lancaster
The lady we dealt with was really helpful and was happy to spend time looking for the right option for us.

Resposta da Hays Travel - Lancaster
Friendly and very helpful staff who put in the extra effort to book the holiday we wanted.

Resposta da Hays Travel - Lancaster

Resposta da Hays Travel - Lancaster
Tom was just brilliant. He found us exactly what we'd asked for, gave us several options to choose from, and managed to get us the best flight times at a great price!

Resposta da Hays Travel - Lancaster
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