Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... Ver mais
A empresa respondeu
Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA Sunderland, GB
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Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... Ver mais
A empresa respondeu
Lyn was friend friendly and you could sense the genuine want to help and get the best deal! She found us different quotes for different cruise room options and dates very quickly and explained all de... Ver mais
A empresa respondeu
The more i use Hays the more comfortable i get with their travel consultants, i have not been disappointed as yet. Chelsea Frimley was a delight to chat too and was more than helpful worth our booking... Ver mais
A empresa respondeu
Tim who booked my cruise was really knowledgeable and made some great suggestions for cabin locations. He was able to price match and beat a quote I'd already received from a competitor.
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA, Sunderland, Reino Unido
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Chelsea the cruise agent I dealt with was first class , very patient and understanding regarding my enquiry and subsequent booking

Resposta da Hays Travel - Specialist Cruise Centre
We wasn't sure where to go, so we contacted hays travel through online chat, great experience and number of choices, the one we picked appealed to us, but we didn't get any discount as some travel agent would, we only got £24 which was not alot, I think we could of had a bit more, looking forward to our cruise will be an experience..
Jackie made booking a cruise so easy and explained everything in easy to understand language

Resposta da Hays Travel - Specialist Cruise Centre
i booked with hays travel and the lady jackie as really helpfull and the touches of service at the end put you at rest knowing they sort it all and post the documents to you when they done that why i booked knowing i had peace of useing hays travel

Resposta da Hays Travel - Specialist Cruise Centre
Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking to sending the travel documents we have always received excellent friendly service. Thank you.

Resposta da Hays Travel - Specialist Cruise Centre
My agent, Jackie Wilson, could not have been better. She was friendly, knowledgable, patient and just so helpful. A pleasure to deal with and because of her I will try Hays travel again.

Resposta da Hays Travel - Specialist Cruise Centre
the operator witch delt with me was very perfesnal at her job and knice to beal with

Resposta da Hays Travel - Specialist Cruise Centre
The lady was very helpful and helped us make our mind up about the cruise and gave us a discount which made a lot of difference for us and was very friendly

Resposta da Hays Travel - Specialist Cruise Centre
I told Jackie exactly what I wanted and she booked it with no fuss

Resposta da Hays Travel - Specialist Cruise Centre
Michaela was so helpful. Was able to answer all my questions with ease.

Resposta da Hays Travel - Specialist Cruise Centre
Tim who booked my cruise was really knowledgeable and made some great suggestions for cabin locations. He was able to price match and beat a quote I'd already received from a competitor.

Resposta da Hays Travel - Specialist Cruise Centre
Attention to detail everything covered for our up coming cruise

Resposta da Hays Travel - Specialist Cruise Centre
Excellent and efficient service from Tim who has very extensive knowledge of the cruise industry and goes out of his way to help his clients. Would highly recommend.

Resposta da Hays Travel - Specialist Cruise Centre
The more i use Hays the more comfortable i get with their travel consultants, i have not been disappointed as yet. Chelsea Frimley was a delight to chat too and was more than helpful worth our booking. I look forward to chatting with her as or Cruise gets nearer.

Resposta da Hays Travel - Specialist Cruise Centre
Lyn was friend friendly and you could sense the genuine want to help and get the best deal! She found us different quotes for different cruise room options and dates very quickly and explained all details of booking fully. I had spoken to other travel agents as well and the customers service made me definitely want to book through Haystravel.
Thank you so much Lynda!

Resposta da Hays Travel - Specialist Cruise Centre
Shelley always helps me to research and find the booking I need. She provides the info accurately and promptly and we agree a deal quickly.
Always a good job.

Resposta da Hays Travel - Specialist Cruise Centre
When I booked I didn't know that the cabin was small and my friends husband is disabled. I rang up and I spoke to Carol. It took her three hours to find me the right cabin for us all. Excellent service in my opinion.

Resposta da Hays Travel - Specialist Cruise Centre
I’d like to say a huge thank you to Hays Travel, and especially Andrea Barker, for the excellent service I received.
After experiencing some issues trying to complete my booking online, I contacted Andrea for assistance. She was incredibly helpful, friendly and professional throughout, taking the time to sort everything out for me over the phone and making the whole process completely hassle-free.
Andrea even managed to secure me a little extra discount, which was a fantastic bonus! She also made arranging the payment for our cruise straightforward and easy.
It’s refreshing to receive such great customer service, and Andrea is a real credit to Hays Travel. I wouldn’t hesitate to recommend Hays Travel and Andrea Barker to anyone looking to book a holiday or cruise.
Thank you again, Andrea, for making the whole experience so easy! 👏🌟

Resposta da Hays Travel - Specialist Cruise Centre
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