Hays Travel - Website Avaliações 

384
O TrustScore é 4.5 de um total de 5

4,6

High Street West, Gilbridge House, 2nd Floor, SR1 3LH Sunderland, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Can't fault Hayes travel.we just accidentally stumbled across it on line and I'm so glad we did. Our friends had booked a hotel in Spain and was invited to join them but we couldn't find anywhere wher... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good value, it included transfers and baggage for the hold at no extra cost. Only thing that would have been good is more hotel options in the resort as there was only one.

Avaliado com 5 de um total de 5 estrelas

Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company.... Ver mais

Avaliado com 5 de um total de 5 estrelas

The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't... Ver mais


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • High Street West, Gilbridge House, 2nd Floor, SR1 3LH, Sunderland, England, Reino Unido

  • 03330339985

4,6

Excelente

O TrustScore é 4.5 de um total de 5

384 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(384)

122.494 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good,cant wait

27 de junho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Hi Amanda,

Thank you for your 5 star review! Great to hear you have been happy with your experience using our website. I hope you have an amazing holiday! 😊✈️

Many thanks,

Rebekah

Avaliado com 4 de um total de 5 estrelas

Booking hotel was clear and easy…

Booking hotel was clear and easy However Ryan Air app difficult could have done with help

5 de julho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Hi Jo,

Thank you for your review. I'm glad you found our booking process straightforward! I appreciate that the Ryanair app may be hard to use. If you need any further assistance with it, please don't hesitate to contact our Customer Service department who will be happy to help on 0330 033 9985.

Many thanks,

Rebekah

Avaliado com 5 de um total de 5 estrelas

Easy to use and great layout

The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't submitted. Instead ALL numbers were submitted, including zero which isn't ideal. I will confirm with P&O which table size we want. However, payment, booking, finding the cruise: all so simple.

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Good work Hays

Good website, clear pricing and easy to navigate.

24 de junho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Good afternoon Cath,

Thank you for your 5 star review! I am so pleased to hear your find the website easy to use. We appreciate your custom, and I hope you have an amazing holiday :)

Thanks,

Rebekah

Avaliado com 5 de um total de 5 estrelas

Easy to use Hays website

Easy to use website
Had all the information needed
Booking was quick and easy
Not sure website is fully optimised for iPhone usage

22 de junho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Hi Mike,

Thank you for your feedback! I am very pleased to hear you found the Hays website easy to use and that the booking process was quick and straightforward. Thank you for your comment about the iPhone experience - we will take this on board as we continue to improve the site 😊

Many thanks,

Rebekah

Avaliado com 4 de um total de 5 estrelas

Excellent service in person or website

Excellent service in person or website. User friendly and lots of options

22 de junho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Thank you for your feedback Denise! I am so happy to hear that you've had an excellent experience both in person and on our website. We look forward to helping you again soon! 😊

Thanks,

Rebekah

Avaliado com 5 de um total de 5 estrelas

I booked a Princess cruise online

I booked a Princess cruise online. I don’t normally use a travel agent but the princess site wouldn’t allow me to add the plus package whereas I could on Hays. Al, paperwork and process easy

15 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

very helpful plus straightforward website

website fairly easy to use. orior to that spoke to lady who was extrenely helpful

9 de junho de 2026
logotipo da Hays Travel - Website

Resposta da Hays Travel - Website

Hi Pauline,

I'm pleased to hear that you found our website easy to use and that the member of the team you spoke to gave you great service. We really appreciate your kind comments and hope you have a brilliant holiday!

Many thanks,

Rebekah

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