Can't fault Hayes travel.we just accidentally stumbled across it on line and I'm so glad we did. Our friends had booked a hotel in Spain and was invited to join them but we couldn't find anywhere wher... Ver mais
Localização
Trocar localizaçãoHigh Street West, Gilbridge House, 2nd Floor, SR1 3LH Sunderland, England, GB
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Veja o que dizem as avaliações
Good value, it included transfers and baggage for the hold at no extra cost. Only thing that would have been good is more hotel options in the resort as there was only one.
Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company.... Ver mais
The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't... Ver mais
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
High Street West, Gilbridge House, 2nd Floor, SR1 3LH, Sunderland, England, Reino Unido
- 03330339985
4,6
Excelente
384 avaliações
Pede aos clientes que avaliem
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Great customer service
Great customer service was had during my holiday booking with Hays. The personal touch is something I was not expecting these days but greatly received. The actual holiday was as described in the booking material and lived up to expectations. I would certainly consider booking with them again!
17 de setembro de 2025
It’s was easy to booked and the…
It’s was easy to booked and the installment payment was great too and it’s my first time booking with haye travel and I’m very excited to travel with you
8 de junho de 2026
Booking was easy
8 de junho de 2026
Was very easy to use
Was very easy to use, I was nervous about booking online as I usually book in store but it was very simple
8 de junho de 2026
Quick & easy service
31 de maio de 2026
Amazing experience from start to…
Amazing experience from start to finish. So easy and quick
31 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Booking on Hays website was easy.You…
Booking on Hays website was easy.You could solve all of your travel needs in one go.Including airport parking & transfers.
6 de junho de 2026
Resposta da Hays Travel - Website
Thank you for your review. I'm so glad to hear you found the website easy to use and that you were able to get all of your travel arrangements sorted in one place! I hope you have a fantastic trip and we look forward to helping with your future travel plans. ✈️🌴
Thanks,
Rebekah
Although there were issues with the…
Although there were issues with the booking going through, everyone I spoke to via email or via phone call were extremely friendly, helpful and doing their best to sort out the issue
6 de junho de 2026
Straightforward
Straightforward
Cheaper options than I thought were otherwise available
5 de junho de 2026
First time using Hays online to book a…
First time using Hays online to book a short break. Very good website, easy to use. Will definitely use again.
2 de junho de 2026
Resposta da Hays Travel - Website
Hi Bev,
Thank you for your review - it is great to hear that your first experience booking online with us was such a positive one! I hope you have a lovely time on your upcoming trip! :)
Many thanks,
Rebekah
Easy to book cheap deals
Easy to book cheap deals and overall excellent service booking process was simple
2 de junho de 2026
Excellent value for money
Easier than I expected. Very good value for money, with everything in. Flexible dates and routes.
11 de maio de 2026
The discount code didn't work even…
The discount code didn't work even though we fulfilled the spend criteria, otherwise we found the holiday we wanted to book really easily,
Just an update to say that after some email correspondence, the discount was applied retrospectively and I am happy with the service recovery. Good job Hays Travel
31 de maio de 2026
Resposta da Hays Travel - Website
Hello Louise,
Firstly, I would like to thank you for taking the time to post your review and we are very sorry there were technical difficulties regarding the functionality of your discount code. I can confirm that this issue has now been resolved and was an isolated glitch in the sytem.
I wanted to provide you with that explanation in the hopes it won't deter you from booking with us in the future. I will also send you an email to review your discount concerns directly.
Thank you for your understanding and please accept our apologies for the issues you faced with our system.
Kind Regards,
Ralph
Nice and easy booking
Nice and easy booking. Just what me and my party wanted at a price which was great. Can’t wait!
24 de maio de 2026
Quick and easy booking at a fantastic…
Quick and easy booking at a fantastic price too!
30 de maio de 2026
Easy to use.no problem with payment
28 de maio de 2026
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