Delivery was well done and the selection of items were perfect for my dad. Sometimes a little gift basket goes a long way, especially when gifting for the man who has it all! Very thoughtful - thank y... Ver mais
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Veja o que dizem as avaliações
Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver mais
Everything went smoothly from the time of order and the delivery. May I suggest that you have a gift basket which includes a bottle of wine and maybe 2 bottles of beer. My daughter-in-law likes wine... Ver mais
Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver mais
Detalhes da empresa
Escrito pela empresa
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Informações de contato
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Canadá
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
4,2
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 5% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product Quality
Products delivered are exactly how you see online.
6 de abril de 2026
Avaliação não solicitada
Wrong item delivered as a gift & zero accountability
I made an order for my friend's birthday and it arrived with the wrong item, and when I emailed Hazelton to inform them of the wrong delivery and how it ruined the whole surprise, they completely brushed it off by saying "substitutions are common in the gifting industry". They didn't offer to exchange it, didn't even apologize, and their email sounded like ChatGPT wrote it. Never again.
14 de abril de 2026
Avaliação não solicitada
Appreciated the good service and the…
Appreciated the good service and the quality products. Ordered and the product came quickly through the mail.
21 de abril de 2026
Avaliação não solicitada
A Seamless Way to Send Condolences from Afar
We wanted to send our condolences to a family, and ordering from Hazelton’s made the process seamless—especially given that the delivery address was in a very remote location out of province. It would have been nice to see a photo of the actual arrangement before it was shipped to the family, rather than just the mockup shown on the website
10 de abril de 2026
Avaliação não solicitada
Large variety of selections
Large variety of selections. Easy order process. Prompt delivery.
14 de abril de 2026
Avaliação não solicitada
They were great
They were great! I ordered three baskets and they came perfectly packaged and they were beautiful 🤩
9 de abril de 2026
Avaliação não solicitada
Great experience!
Choice was great, smooth ordering, delivery went perfectly - son-in-law loved his birthday present!!
2 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Hi Susan, Thank you for your kind feedback! We’re so glad to hear that you enjoyed the selection, found the ordering process smooth, and that the delivery went perfectly. We truly appreciate you choosing us and look forward to helping again in the future!
Excellent quality in product and…
Excellent quality in product and presentation. Selection is perfectly curated. Kids loved the Easter baskets and moms loved the birthday baskets. Quality, abundance and timely delivery. You can’t ask for better
3 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Hi Anita, thank you for such a thoughtful review! We’re delighted to hear that both the Easter baskets and birthday baskets were so well received. We truly appreciate your support and look forward to helping with many more special occasions.
We good experience
We good experience
Easy and simple. The order was delivered on time.
1 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Hi Mustafa, thank you for your review! We are glad that you found the ordering process easy and simple. We hope to help you again!
Overal fabulous
Great service, prompt delivery, delicious foods.
2 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your kind words! We’re so glad you enjoyed the service, timely delivery, and the selection of delicious foods. We truly appreciate your support and look forward to helping you again.
First time Customer
Delivery was timely. My inquiry was answered promptly. The recipient really enjoyed the gift.
2 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your thoughtful feedback! We’re glad to hear your inquiry was handled promptly and that the delivery arrived on time. It’s wonderful to know the recipient enjoyed the gift. We appreciate your support and hope to assist you again soon.
Nice surprise for our son.
There was a good range of gifts to choose from. This was a "top up" gift for our son's 40th birthday. We ordered it a few weeks before his big day, and it was delivered on the day requested.
31 de março de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for sharing this with us! We’re so glad the gift made a nice surprise for your son’s 40th birthday and that you found a great selection to choose from. It’s wonderful to hear everything arrived right on the requested day and helped complete his celebration. We truly appreciate your support and hope to assist you again for future occasions.
Quick and efficient with great products
Quick and efficient with great products
2 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Hi Greg, thank you for your feedback. We are glad that you find that the overall process to be quick and efficient. We hope to see you again soon.
I didn’t see the gift box however my…
I didn’t see the gift box however my friends were thrilled. I didn’t realize bottle of wine was champagne!
31 de março de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your feedback! We’re so glad to hear your friends were thrilled with the gift. We appreciate you pointing out the wine detail as well, and we’ll continue working to make our product descriptions as clear as possible. Thank you again for choosing us, and we hope to assist you again soon.
Gift Basket
Love the products and choices and that proper delivery date worked great. As always wish the prices of the product were more reasonable.
1 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your honest feedback and continued support! We’re so glad to hear you love the products, selection, and that the delivery timing worked out perfectly. We also appreciate your thoughts on pricing, your input is important to us, and we’re always working to balance quality, presentation, and value. We truly appreciate you choosing us and look forward to helping you again.
Love your baskets !
Love your baskets which is why i only order from you !
20 de março de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Hi Julie, thank you so much for your continued support! We’re truly grateful to be your go-to for gift baskets. It means a lot to hear how much you love them, and we look forward to creating more for you in the future.
It was good
It was good. It just took an extra day for Delivery that I wasn’t expecting.
27 de março de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your feedback! We’re glad to hear everything was good overall, though we understand the extra day for delivery was unexpected. We appreciate you bringing this to our attention and will continue working to ensure timelines are as accurate as possible. Thank you for choosing us, and we hope to help you again.
Always great
Always great, arrives on time, if there is ever an issue, it is corrected immediately. I would highly recommend.
27 de março de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for your kind words and continued trust! We’re so glad to hear that your orders arrive on time and that any issues are handled promptly. Your recommendation means a great deal to us, and we look forward to helping you again with your gifting.
Very satisfied
I am satisfied with my first order, though it was meant for a gift. I will use Hazelton's Canada to take care of my future gifts. I even received a picture of the location where the gift was delivered to; professionalism and assurance at play at same time.
1 de abril de 2026
Avaliação não solicitada
Resposta da Hazelton's Canada
Thank you for sharing your experience! We’re so glad your first order left a great impression, especially for such an important gift. It’s wonderful to hear that the delivery confirmation added an extra sense of assurance and professionalism. We truly appreciate your trust and look forward to helping with your future gifts.
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