Hazelton's Canada Avaliações 

1.216
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery was well done and the selection of items were perfect for my dad. Sometimes a little gift basket goes a long way, especially when gifting for the man who has it all! Very thoughtful - thank y... Ver mais

Avaliado com 1 de um total de 5 estrelas

Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly from the time of order and the delivery. May I suggest that you have a gift basket which includes a bottle of wine and maybe 2 bottles of beer. My daughter-in-law likes wine... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver mais

Detalhes da empresa

  1. Comidas, Bebidas e Tabaco

Escrito pela empresa

Gift baskets shipped Across Canada, USA. Local customers since the 1980s.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 5% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.216)

383 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We appreciate the curated offering…

We appreciate the curated offering available through Hazelton's. The app suggested high quality items and allowed us to add extras, as desired. The recipient called us and text a photo of the gift basket (more than the usual email of thanks). The basket went to a rural address in Manitoba and was received within a week. Easy to use and impactful giving.

30 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Thank you for such a thoughtful review! We’re delighted to hear you enjoyed the curated selection and the flexibility to add extras. We’re also glad everything arrived smoothly, even to a rural location. We truly appreciate your support and look forward to helping you again.

Avaliado com 5 de um total de 5 estrelas

Ordering on line straight forward and…

Ordering on line straight forward and easy to complete. Arrived in the expected period of time. The recipient was very impressed.
Overall a great experience and a quality product.
I will definitely refer and use when needed in the future!
Thanks for the excellent service!

24 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buying here is a terrible experience

Buying here is a terrible experience, they always look bad.
Last year I bought a birthday gift and one of the liquids was almost empty. I made the complaint a couple of times and they NEVER responded or apologized (I paid for a new and complete product and it arrived almost empty, a total lack of respect).
Believing it was an isolated incident, I bought a birthday gift again and it never arrived at the indicated address. When I made the claim they told me that I was the one who had to coordinate the delivery with the courier company, or I myself had to go to the courier company to claim it, something totally illogical considering that I do not live in Canada. a complete violation of the customer considering that I paid for a service that included home delivery. Terrible experience and service. Shopping here is a nightmare.

29 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend Hazelton's Online Gift Giving Service!

From first visiting the site to the delivery of our gift, this was an amazing experience.

The site is user friendly and offers a tremendous variety of goodies that are sure to suit your budget and your recipient.

Ordering was easy, peasy and the delivery was right on time. Our out-of-province friend was thrilled to receive it!

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered a wine cheese and other snacks…

Ordered a wine cheese and other snacks sorta basket for a co-worker and it was absolutely lovely! Had it delivered to my house first for quality control because the online reviews stated they got stuff they didn't order and it wasn't what they thought but they definitely got my order correct and very quickly too! I will absolutely do that again!! Thank you 😊

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I want to say thank you very much for your kind consideration and your excellence in service.

I want to say thank you very much for your consideration and excellence in your service. We were expecting it on the Wednesday based on date the order was placed (a bit last minute) and your team made efforts to have it delivered somehow on the Tuesday. It came on the right day and at the right time.

Greatly appreciated!

17 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Paying with Wise

Paying with Wise : It didn't have my bank so my husband had to open a new account with his bank.
The gifts: Some things were switched out/not included in the basket and I did not receive any emails updating me with the changes.

11 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointed.

Very disappointed.
This company does not deliver what is advertised on their website. They charge premium prices but ship items that are completely different from what you ordered.

In my case, I paid for a nice wooden barrel and received a cheap basket instead. When I contacted them, they told me they can substitute items as they wish — which is unacceptable.

This feels misleading and unprofessional. I would not trust this company again.

21 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and delivery 👏

Excellent service and delivery 👏

13 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Hi,thank you so much for taking your time to leave a review. We truly appreciate it. We hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Sympathy Basket for a Friend

Sympathy Basket for a Friend.
My friend lost her mother. The basket was full of treats wine and beer. My friend was totally amazed with everything in the basket. Her and her husband loved it.
It was delivered on the date I asked it to be which is a big plus. The basket was a hit. I will order from there again.

14 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Thank you so much for your thoughtful feedback. We’re truly sorry for your friend’s loss, and we’re honored that you chose us to send a gift during such a difficult time. We’re glad to hear the basket was well received and brought some comfort, and that it arrived right on the requested date. Your kind words and support mean a lot to us, and we look forward to seeing you again.

Avaliado com 1 de um total de 5 estrelas

terrible experience-avoid this service

This was an absolutely terrible experience. We ordered a birthday gift for our daughter, and they completely failed to deliver it on such an important day. It ruined an important once-a-year celebration and caused a lot of unnecessary stress and disappointment. To make matters worse, they refused to issue a full refund. This is dishonest and feels like a complete scam. Completely unreliable and not to be trusted.
I strongly warn others — do not risk using this service

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Baby Girl bike diaper cake

The purchase and ship process was so easy. It came quickly and was packaged perfectly. It arrived earlier than expected. I bought a girl bike diaper cake and it was amazing. I will certainly be buying from here again.

9 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Hi Carmen, thank you so much for your wonderful feedback! We’re delighted to hear that the ordering and shipping process was easy, and that your gift arrived quickly and even earlier than expected. It’s great to know the bike diaper cake was a hit and arrived perfectly packaged. We truly appreciate your support and look forward to seeing you again!

Avaliado com 5 de um total de 5 estrelas

Hazelton's put tears in the eyes of the…

Hazelton's put tears in the eyes of the recipient of our gift to them! I picked the wine and chocolate collection barrel and added on a few extras. They were a well curated ensemble and the presentation was well cared for. I definitely recommend Hazelton's for the discerning pallet!

4 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Hi Julie, thank you so much for your heartfelt feedback! We’re truly touched to hear that your gift brought such a meaningful reaction to the recipient. Your recommendation means a great deal to us, and we’re honored to be your choice for a memorable gifting.

Avaliado com 5 de um total de 5 estrelas

I made a mistake with the shipping…

I made a mistake with the shipping address and I emailed the customer service team and they replied within hours of my order and were able to change the shipping address. And it was on Sunday. I was very relieved and thankful!

8 de março de 2026
Avaliação não solicitada
logotipo da Hazelton's Canada

Resposta da Hazelton's Canada

Thank you so much for sharing your experience! We’re delighted to hear our team was able to quickly assist you with updating the shipping address even on a Sunday. We understand how stressful that can be, so we’re glad we could provide some peace of mind. Your kind words truly mean a lot to us, and we appreciate your support!

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