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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. também em
  3. Fabricante de Equipamentos médicos
  4. Fabricante de tecnologia medicinal
  5. Fornecedor de Artigos Hospitalares
  6. Grupo médico
  7. Loja de Artigos Hospitalares

Escrito pela empresa

Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(146)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

What you need, when you need it.

quick and easy, customer service was fast and efficient with my enquiry (thank you, Richard)

Highly recommend it as a patient

12 de janeiro de 2023
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Ashleigh, many thanks for taking the time to leave feedback. So glad you are happy with the service you received. Best wishes, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Very fast shipping with secure…

Very fast shipping with secure delivery. Ordered in the afternoon they were with me the next morning

5 de janeiro de 2023
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Jake, great to hear you were happy with the service. Best wishes and many thanks, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Very easy to do an order

Very easy to do an order, found the item with no difficulty, deliver very quick

3 de janeiro de 2023
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Thanks very much Liz, that is great to hear. Much appreciated, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Oxygen concentrator

Needed an oxygen concentrator to use it immediately due to my illness. Fiona dealt with my order very promptly and although there were just a few days before Christmas, I received the concentrator two days after ordering it.
Cannot thank enough to Fiona and HCE.

22 de dezembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Audrey, that's great to hear. Thank you, your feedback is much appreciated. Best wishes, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great service

1 de dezembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Many thanks John, your feedback is much appreciated. Kind regards, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Nonin Onyc Vantage

The order process went well, very quick delivery and advised about it all the way.
Bought the Nonin as I have raynaud's and a lung disorder to accurately check my sats. It's a a great device and indicates if its not reading, great purchase.

18 de novembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

So glad you are happy with your purchase and thank you for choosing HCE.

Avaliado com 5 de um total de 5 estrelas

Very good customer service.

Very good customer service.
Received my otoscope quickly!
Will definately be ordering from here again.

3 de novembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Marek, thanks for taking the time to leave this review. We look forward to serving you again in the future. Best wishes, HCE Team.

Avaliado com 5 de um total de 5 estrelas

STEPHANIE LIA

Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White

28 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Stephanie, thanks for taking the time to leave feedback. There are global supply issues with medical equipment at the moment, all suppliers are experiencing the same issues. Nevertheless thanks very much for your patience and custom, we will pass on your feedback to Nathan. Kindest regards, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Great experience

I am happy with the email response time and offers I got from HCE. Impressive!

21 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Great feedback from a valued customer, we hope to serve you again soon. Best wishes, HCE.

Avaliado com 5 de um total de 5 estrelas

I recently contacted HCE to request…

I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.

22 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Mathew, your feedback is much appreciated. We will pass this on to Nathan, Best wishes from HCE Team.

Avaliado com 5 de um total de 5 estrelas

Nathan of HCE has been fabulous and…

Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.

2 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Many thanks for taking the time to leave a review Maz, we look forward to serving you again soon. Kind regards, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Very Positive Experience.

Polite, professional and comprehensive support given by a chap called Nathan.

Very patient answering all my questions, extremely knowledgeable and helpful.

13 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Hi Chris, we will let Nathan know and thanks for leaving feedback. Best wishes, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Review on HCE

I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.

23 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Great to hear, many thanks Gbone. We will endeavour to provide this level of service for you on all future orders. Thanks again, HCE Team.

Avaliado com 5 de um total de 5 estrelas

All out support

We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.

19 de abril de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Thanks Rowayne, we will let Nathan know. We look forward to serving you again in the future. Kindest regards, HCE.

Avaliado com 5 de um total de 5 estrelas

Very trustworthy and accommodating

They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.

22 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Thanks for taking the time to leave this review Ric, much appreciated. Best wishes, HCE Team.

Avaliado com 5 de um total de 5 estrelas

Great Information

Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.

2 de setembro de 2022
Avaliação não solicitada
logotipo da HCE

Resposta da HCE

Many thanks Si, we will let Nathan know. Thanks for taking the time to leave feedback, it is appreciated. Best wishes, HCE.

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