We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais
A empresa respondeu
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Ver mais
A empresa respondeu
i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Ver mais
A empresa respondeu
I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Ver mais
A empresa respondeu
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
7-11 Holywells Road, IP3 0DL, Ipswich, Reino Unido
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quick and easy, customer service was fast and efficient with my enquiry (thank you, Richard)
Highly recommend it as a patient

Resposta da HCE
Very fast shipping with secure delivery. Ordered in the afternoon they were with me the next morning

Resposta da HCE
Very easy to do an order, found the item with no difficulty, deliver very quick

Resposta da HCE
Needed an oxygen concentrator to use it immediately due to my illness. Fiona dealt with my order very promptly and although there were just a few days before Christmas, I received the concentrator two days after ordering it.
Cannot thank enough to Fiona and HCE.

Resposta da HCE
The order process went well, very quick delivery and advised about it all the way.
Bought the Nonin as I have raynaud's and a lung disorder to accurately check my sats. It's a a great device and indicates if its not reading, great purchase.

Resposta da HCE
Very good customer service.
Received my otoscope quickly!
Will definately be ordering from here again.

Resposta da HCE
The folk at HCE are on the ball.

Resposta da HCE
Easy to order and fulfilled correctly and in good time. Will be happy to use again.

Resposta da HCE
Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White

Resposta da HCE
I am happy with the email response time and offers I got from HCE. Impressive!

Resposta da HCE
I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.

Resposta da HCE
Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.

Resposta da HCE
Polite, professional and comprehensive support given by a chap called Nathan.
Very patient answering all my questions, extremely knowledgeable and helpful.

Resposta da HCE
I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.

Resposta da HCE
We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.

Resposta da HCE
They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.

Resposta da HCE
Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.

Resposta da HCE
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