We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Ver mais
A empresa respondeu
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Ver mais
A empresa respondeu
i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Ver mais
A empresa respondeu
I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Ver mais
A empresa respondeu
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
7-11 Holywells Road, IP3 0DL, Ipswich, Reino Unido
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It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan

Resposta da HCE
Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.

Resposta da HCE
Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.

Resposta da HCE
HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.

Resposta da HCE
Would certainly use this company again both for service and quality

Resposta da HCE
My first order. Very prompt and professional.

Resposta da HCE
Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’

Resposta da HCE
Delivery was quick and within the advised time scale.
Excellent service.

Resposta da HCE
Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended

Resposta da HCE
Helpful on the phone and the order came quickly

Resposta da HCE
Fantastic service ,phoned first and was directed to alternatives when one item was out of stock.items arrived well packed the next day :)

Resposta da HCE
arrived promptly, well packed and as ordered, thank you

Resposta da HCE
Fantastic products and great service. Would highly recommend.

Resposta da HCE
Delivery was quick and Richard dealt with a coding problem with prompt replies.

Resposta da HCE
Impressive Customer Service. Replies to initial enquiries were prompt and informative. Order arrived efficiently and will consider using again.

Resposta da HCE
I have just had the most fantastic service from this company. I have recently had some bad experiences with other companies whilst trying to obtain a battery for my oxygen concentrator. I stumbled upon this company yesterday and today I am sitting with my new battery charging up. Actually I can hardly believe it and I would recommend this company to anybody and especially if they need help with dealing with the computerised form filling. My assistant was so patient and helpful. So I give them full marks all round. Thank you so much

Resposta da HCE
Still no product after 2 months from order!
I have called them several times in total to receive a number of excuses including that “they have no staff to process the order”.
Amazing that you can get stuff from the EU via Amazon next day delivery, and yet shipping to a UK postcode from Ipswich takes 2 months?!
Finally on the fifth occasion of calling I was told by a woman with zero interpersonal skills that I should receive it next week. If it hasnt arrived by then I will contact my credit card company and cancel the original transaction.

Resposta da HCE
Professional company with good service. Will be using again

Resposta da HCE
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