Healthy Pets Insurance Avaliações 

3.640
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My pet has been insured with Healthy Pets since 2021. As a rescue from Crete with mixed heritage she has enjoyed a fairly untroubled intoduction to the UK. Apart from a disgnosis of Giardia in her... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been with Healthy Pets many times over the years. Have always found them up there with the most competitive quotes for the cover provided. I do move away every year or two as with all insurance c... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good service. Their cat insurance policy prices are presently cheaper than many other insurers at the moment. Their customer services are easy to get hold of if I have any queries. They process clai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was impressed how quick Healthy Pets sorted my case. I had such a bad experience with Argos Pet insurance about dental plan, and then I changed for Healthy pets because they are one of the only insu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. Pet Shop

Escrito pela empresa

Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.640)

408 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent easy to get hold of fast with…

Excellent easy to get hold of fast with claims. Couldn't ask for anything better !

21 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for your kind words! We're delighted to hear that you found our claims process quick and easy.

If you ever need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 4 de um total de 5 estrelas

Took a little while to sort out pet…

Took a little while to sort out pet insurance and get the price quoted but got there in the end and thank fully haven’t had to make any claims. The lady who dealt with me on the phone was helpful

1 de julho de 2025
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your feedback regarding your pet insurance experience with Healthy Pets. We're glad we could assist you in getting the right coverage, even if it took a little time. It's great to hear you found our team helpful, and we hope your insurance continues to give you peace of mind.

If you ever need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

In good hands

Easy to fill in forms excellent response from Healthy pets and cover Frome day one of choosing to go with them for our cat Mr Flynn health cover

19 de maio de 2026
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Resposta da Healthy Pets Insurance

Thank you very much for your kind feedback. We're delighted to hear that you found the forms easy to complete and that the cover provided excellent service from day one. It's wonderful to know that your experience has been smooth and satisfactory.

If you have any further questions or need assistance in the future, please do not hesitate to reach out.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Price

Price and cost

17 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for providing your review. I am pleased to hear that you are happy with the price of your policy.

If you need anything in the future, please let us know.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 4 de um total de 5 estrelas

Decent price

18 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your feedback and for choosing us for your pet insurance. We're pleased to hear that you found our pricing to be decent.

If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 1 de um total de 5 estrelas

We wanted to set up a policy for a dog

We wanted to set up a policy for a dog, accidentally the policy limit we selected was incorrect. Their process is that we need to cancel the policy and set up a new one...... Seems bonkers. We'll go to another provider now

19 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for reaching out to us regarding your experience with setting up your dog's policy. I understand how frustrating it must be to have selected an incorrect policy limit and been informed that the process requires cancelling and setting up a new policy.

If you would like to discuss your concerns further or to log a complaint, please do not hesitate to contact us.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 4 de um total de 5 estrelas

Very straightforward

Very straightforward

11 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your feedback. We're pleased to hear that you found the process very straightforward.

If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Pet insurance

Really pleased with the price and ease of sorting my plan out

13 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thanks for your feedback! We're really pleased to hear that you’re happy with the price and found it easy to set up your plan.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

What I needed for my pet to be covered…

What I needed for my pet to be covered for at a good price

15 de maio de 2026
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Resposta da Healthy Pets Insurance

Thank you for letting us know that the coverage and pricing options meet your needs. We're delighted to hear that you found a plan suited for your pet.

If you have any questions, please do not hesitate to reach out to the team who will be happy to help.

Kind regards,

Chris @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Healthy Pets Ins.

Very competitive price for higher level of cover.

14 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your positive feedback! We're delighted to hear that you found our pricing competitive while offering a higher level of cover.

If you have any questions or need further assistance with your policy , please don't hesitate to reach out.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

It was easy to set up and the person…

It was easy to set up and the person who I was on the phone to was amazing and so helpful.

14 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for your kind words! We're delighted to hear that setting up was easy and that you had a great experience with our team.

If you have any questions or ever need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

I think as a company Healthy Pets…

I think as a company Healthy Pets actually care and know we all love our fur babies as they offer !!!
Brilliant and affordable prices to insure your pets ❤️
Same or better benefits as the other companies who charge much much more than Healthy Pets👍
Great company and premiums have recommended to family and friends 🌟 🌟🌟🌟🌟🌟

14 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate how much Healthy Pets cares about all of your fur babies. Offering brilliant and affordable insurance with great benefits is something we truly strive for, and it's fantastic to know we've earned your trust and recommendations to family and friends.

If you ever need any assistance or have questions about your policy, please don't hesitate to reach out.

Kind regards,

Chris @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Very competitive prices

Very competitive prices, saved £11pm and got better cover

13 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for your positive feedback! We're delighted to hear that you found our prices competitive and that you save money while getting better cover.

If you have any questions or queries regarding your policy, please feel free to reach out

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your kind feedback! We're delighted to hear that your experience with us was good and hassle-free. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

7 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you very much for your kind words and positive feedback. We’re delighted to hear that you had an excellent experience with our service.

At Healthy Pets, we strive to provide the best possible support to our customers, and it’s wonderful to know we have met your expectations.

If you need any further assistance, please don’t hesitate to get in touch.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Quick easy to follow

Quick easy to follow

11 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you very much for your kind feedback! We're delighted to hear that you found the process quick and easy to follow. If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Excellent company

I have used Healthy Pets Insurance for many years for my cats & dogs. The premiums are competitive ,and more importantly they are very helpful in the event of a claim.

12 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for taking the time to share your positive experience with Healthy Pets Insurance. We're delighted to hear that you find the premiums competitive and, most importantly, that we've been helpful to you when making a claim.

If you ever need any assistance or have questions about your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Cheaper cat insurance Got quote to renew my cats insurance…

Got quote to renew my cats insurance £106 went online and got quote of £78 for all the same benefits as current insurance

10 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you so much for your positive review! We're delighted to hear that you had a great experience with Swinton and that we could assist with your pet’s insurance. Your feedback means a lot to us and helps us continue providing excellent service.

If you have any questions or need any further assistance, please don’t hesitate to get in touch.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

Right price easily to use

9 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your kind feedback! We're delighted to hear that you found the price right and our service easy to use.

If you have any questions regarding your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Healthy Pets

Avaliado com 5 de um total de 5 estrelas

I read all the reviews and was…

I read all the reviews and was convinced to take the policy out it was a good price compared to the rest for the same amount of cover and easy to do online. I hope that if I do have to claim it will be ok and I also read that the price goes up on the renewal so will have to wait and see. As far as everything else all went well. I will review agin in the future either when I have to claim fingers crossed that won’t happen or when the renewal comes around.

4 de maio de 2026
logotipo da Healthy Pets Insurance

Resposta da Healthy Pets Insurance

Thank you for your feedback and for choosing Healthy Pets through Swinton. We're pleased to hear that the process was easy and that you found the price competitive. We understand your hope to avoid making a claim, but rest assured that if you do need assistance, we'll be here to support you every step of the way.

If you have any questions regarding your policy, please feel free to contact us.

Kind regards,

Darren @ Healthy Pets

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