Heating & Catering Parts Avaliações 

175
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one). Pleased with service in the end giving a full refund with p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast... Ver mais

Avaliado com 5 de um total de 5 estrelas

Placed an order at nearly 5pm yesterday and the part was delivered before 1pm today, and that was based on the standard delivery! What amazing service this business offers - if only all businesses ope... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could p... Ver mais

4,7

Excelente

O TrustScore é 4.5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 28% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,7

Todas as avaliações

(175)

123 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating & Catering Parts

Resposta da Heating & Catering Parts

Thank you for the fantastic review. We’re really pleased you had such a positive experience with us.

Avaliado com 5 de um total de 5 estrelas

When you need reliability look no further

Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating & Catering Parts

Resposta da Heating & Catering Parts

Thanks so much for the glowing review. We’re always happy to help and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Superb

Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Heating & Catering Parts

Resposta da Heating & Catering Parts

We’re delighted to hear everything went smoothly. Thanks for choosing us and for the 5 stars.

Avaliado com 1 de um total de 5 estrelas

Ordered and paid for new got reconditioned

Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Heating & Catering Parts

Resposta da Heating & Catering Parts

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your concerns regarding the pressure relief valve you received. We understand how important it is for parts to arrive exactly as expected, especially when you’re working against the clock on a repair.

To clarify, the item supplied was a brand‑new genuine part, not refurbished. Some manufacturers apply date codes and may have light cosmetic marks from storage or handling during production, but this does not affect performance or indicate prior use. That said, we completely understand how this could have caused concern, and we apologise if this wasn’t clearly communicated.

We offered a partial refund as a gesture of goodwill due to the inconvenience, and we’re glad you were still able to complete your repair in time. If you ever have any issues in the future, please reach out — we’re always here to help and will do everything we can to put things right.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend these guys

I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.

8 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boiler parts

Called them late in the previous day I needed a new board for my boiler they said they had one next thing message saying that it will be delivered today by post knock on the door at 10 am new board what a service up and running a bit later couldn't be happier excellent service and delivery

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can not fault the high quality of…

I can not fault the high quality of service you offer i have used yourselves several times now parts are always in brilliant working condition and delivery is quick I intended on continuing to use your great service you provide

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vailliant Heat Exchanger

Needed a heat exchanger for a old vailliant boiler, heating and catering helped me identify the exact part I required and I received the part the very next day. Customer was very happy. The heat exchanger was refurbished to a high standard.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, one call followed by a WhatsApp message with link. Good knowledge of 20 year old system that most wrote off. Part ordered, delivered next day with tracking and good communication.Nice work team!

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Needed an expansion vessel, used the online contact form to give them the GC number and they checked which parts were suitable. Superb service, part in great condition and delivered so quickly. Highly recommend this company!

25 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered the incorrect size boiler…

I ordered the incorrect size boiler expansion tank. After contacting them they were incredibly helpful found the correct tank, which I ordered, received then returned the incorrect tank and had my refund the next day.
Incredible service and help, I would highly recommend this company.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best company iv'e dealt with for years

Ordered a Vaillant Diverter Valve on Thursday 16.10.2025 at 15:09 it was delivered the next day at 09:15 18 hours later fantastic service, when fitting the next week lost 2 screws behind the pump tried loads of places no one holds them, contacted them and they sent them the next day FOC i cannot fault this company it gives you top service, not had a service like this for years

24 de outubro de 2025
Avaliação não solicitada

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