Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one). Pleased with service in the end giving a full refund with p... Ver mais
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Veja o que dizem as avaliações
I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast... Ver mais
Placed an order at nearly 5pm yesterday and the part was delivered before 1pm today, and that was based on the standard delivery! What amazing service this business offers - if only all businesses ope... Ver mais
Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could p... Ver mais
4,7
Excelente
175 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer focused service 5*
I purchased parts from the website and unfortunately they did not fit my boiler. The team made it exceptionally easy to return the parts and went out of their way to assist via WhatsApp and a quick phone call to get me the correct spares. Fantastic customer service! Thank you!
19 de janeiro de 2025
Avaliação não solicitada
excellent product
25 de dezembro de 2024
Speedy service
Ordered the replacement part yesterday at 15.30 and it was delivered at 13.20 today. I live in South Wales. Very pleased with such an excellent service. Not yet fitted so not able to comment on the item.
8 de janeiro de 2025
Avaliação não solicitada
Ordered a refurbished pump on Sunday…
Ordered a refurbished pump on Sunday 22nd December, so did not hold out much hope of it arriving before christmas. Pump was delivered to me on the 24th and was in tip top condition. Fitted and working before lunch time so saved a freezing Christmas.
Well done and a big thank you.
24 de dezembro de 2024
Avaliação não solicitada
Very competitive prices
Very competitive prices , great service / delivery.
7 de janeiro de 2025
Avaliação não solicitada
Another pcb ordered and delivered the…
Another pcb ordered and delivered the day after, fitted and working. At a quarter of the price of a new one. Excellent
13 de dezembro de 2024
Avaliação não solicitada
Top customer service
Top customer service, i got reply immediately and resolved small issue by sending out a part the next day, very greatful, thanks again!
16 de novembro de 2024
Avaliação não solicitada
Perfect experience
I ordered via the website on Friday afternoon. Despite saying that orders after 1pm would be processed the next working day, my order was processed within an hour or so of being placed. The part provided was carefully packaged and exactly as described. Faultless!
My part was a refurbished Potterton Promax 24 HE Plus A System PCB and it arrived in great condition and is working fine.
8 de novembro de 2024
Avaliação não solicitada
2nd refurbished boiler part from…
This is 2nd refurbished boiler part I purchased from Heating and Catering, this year. Both parts fitted my old boiler perfectly and arrived in A+ condition. Living in my arrea, I expect delays and massive prices but they sent out from Newcastle to Isle of wight via DX Delivery in just hours. Great company. Unbeatable. Thanks
1 de novembro de 2024
Avaliação não solicitada
Absolutely over the moon
Absolutely over the moon.
Supplied me what I needed sooner than expected. What more can you ask for!!
19 de setembro de 2024
Avaliação não solicitada
Product arrived exactly as described on…
Product arrived exactly as described on time
27 de agosto de 2024
Great price!
Absolutely awesome. Very fast delivery at a great price. Part was refurb as described and in perfect condition. Fitted and working great.
From a broken boiler with no hot water to all good in no time. Would have been £200-300 hundred elsewhere. Saved me a small fortune! Will definitely use again
29 de agosto de 2024
Avaliação não solicitada
Exceptional service
Exceptional service. I ordered a pump on a Friday and it arrived the following day. I couldn't ask for a better, faster service. Many thanks
9 de agosto de 2024
Avaliação não solicitada
Very helpfull with orders
Very helpfull with orders . I ordered wrong part they gave me a refund when I realised, spoke to staff . Fantastic communication great service . When my my refund did not appear in my bank ,I just sent them a email , sorted with an hour . Great company ,great service .
25 de julho de 2024
It was the right part as it was…
It was the right part as it was described and came on time with tracking details. I am a regular customer with them.
26 de julho de 2024
Fantastic service
Fantastic service. Super efficient and excellent quality product.
25 de junho de 2024
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