My issue is that the company in Sydney seems unreachable. I tried numerous time throughout the day (on different days) to ring them, and each time I was told it was 'outside business hours'. Undaunted... Ver mais
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Veja o que dizem as avaliações
Difficult to get a response from them when flights were cancelled. Still waiting a response from them regarding hotel refund. We were offered things that we never received, namely hungry jacks vouc... Ver mais
Very friendly service from Hideaway holidays and Lavenia specifically and being nice to give us a honeymoon spa treatment as a gift. There seems to be some miscommunication with the resort though. We... Ver mais
A empresa respondeu
I booked our family vacation in Fiji through Hideaway Holidays after being contacted privately by someone in a Fiji travel Facebook group. I later discovered that this individual was a... Ver mais
Detalhes da empresa
Sobre Hideaway Holidays
Escrito pela empresa
Informações de contato
Sydney, Austrália
- 1300 991 751
- sales@hideawayholidays.com.au
- www.hideawayholidays.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Difficult to get a response from them…
Difficult to get a response from them when flights were cancelled. Still waiting a response from them regarding hotel refund.
We were offered things that we never received, namely hungry jacks vouchers.
When we arrived in Fiji, no transfer were arranged nor did we receive lei.
Satisfied with our holiday arrangement
Flexible-responsive and supportive of…
Flexible-responsive and supportive of customers at competitive rates
No problems
No problems, staff helpful except for the Airway's and cancelling flights
Awesome service and was a very much…
Awesome service and was a very much enjoyed holiday.
While I got all the help needed for…
While I got all the help needed for booking the trip, I did not get the same level of support when I raised a few concerns post the trip. That goes on to show that once the deal is closed and done with, we don't get any help back.

Resposta da Hideaway Holidays
Loved Hideaway
Loved Hideaway! The room was large and housekeeping kept it immaculate. The food was plentiful and plenty tasty. The staff were amazing. The only thing i would like to see improved were the fridges in the room. It was very old and didn't work very well, which in such a hot climate, you want a fridge that is going to keep things cold and be able to make ice!
Max is a superstar
Max is a superstar! Will definently be using Hideaway Holidays for our next adventure.
Was easy to organise our all inclusive…
Was easy to organise our all inclusive holiday to Fiji. Staff were very helpful.
A well organised great family holiday. Thankyou Hideaway Holidays. Would not hesitate to recommend and use again.
A well organised great family holiday
The process was easy and the customer…
The process was easy and the customer service was great. This was the first time I’d booked a holiday online and it was seamless
Hideaway Holidays did a great job of…
Hideaway Holidays did a great job of organising our recent holiday to Vanuatu
Cant fault Hideaway Holidays
Cant fault Hideaway Holidays. Great destinations, value for money, hassle free bookings and fun times!
Excellent package deal holiday
We had one of the best holidays of our lifetime thanks to everything being organised by Hideaway Holidays. Awesome package had everything we wanted and at a lower price than expected.
very helpful when you could get hold of…
very helpful when you could get hold of someone. all arrangements were made efficiently. The only reason it loses a star is availability on the phone is not always great. Otherwise they really know their stuff and local knowledge for South Pacific for our tour was great.
Very helpful very please with the…
Very helpful very please with the service would go through you again.
Excellent price in comparison to regular travel agent
I used Hideaway to travel to Fiji and they offered a very good deal. Given the travel was over the New Year period I was astounded at the price when compared to a regular travel agent. I will surely use them again.
Great service
resort was wonderful staff were…
resort was wonderful staff were fantastic weather was great. food was fantastic will definitely go back
Delivered great service as promised
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