My issue is that the company in Sydney seems unreachable. I tried numerous time throughout the day (on different days) to ring them, and each time I was told it was 'outside business hours'. Undaunted... Ver mais
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Veja o que dizem as avaliações
Difficult to get a response from them when flights were cancelled. Still waiting a response from them regarding hotel refund. We were offered things that we never received, namely hungry jacks vouc... Ver mais
Very friendly service from Hideaway holidays and Lavenia specifically and being nice to give us a honeymoon spa treatment as a gift. There seems to be some miscommunication with the resort though. We... Ver mais
A empresa respondeu
I booked our family vacation in Fiji through Hideaway Holidays after being contacted privately by someone in a Fiji travel Facebook group. I later discovered that this individual was a... Ver mais
Detalhes da empresa
Sobre Hideaway Holidays
Escrito pela empresa
Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape. We put together packages incorporating land, air, sea, tours, meal plans packed with value adds and bonuses.
Informações de contato
Sydney, Austrália
- 1300 991 751
- sales@hideawayholidays.com.au
- www.hideawayholidays.com.au
1,8
Ruim
74 avaliações
Sem histórico recente de pedidos de avaliações
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Excellent service
Excellent service. Arranged a superb family package holiday to the Solomons.
21 de janeiro de 2020
Avaliação não solicitada
Received almost instant responses to my…
Received almost instant responses to my questions. Was given all the information I required and the trip went off with no problems at all!
21 de janeiro de 2020
Avaliação não solicitada
Great Experience
Priya was amazing and helped me soo much with our first family overseas trip!
21 de janeiro de 2020
Avaliação não solicitada
Great customer service
Great customer service from the Hideaway team, especially Jack, who helped us organise a 10 day trip to Fiji for two families. He was helpful through various itinerary changes and got us a good package deal
21 de janeiro de 2020
Avaliação não solicitada
The Service was very Professional and…
The Service was very Professional and no mucking around. Unfortunately I had to cancel my Travels but I will definitely book my next trip with Liana. She knows her Stuff.
21 de janeiro de 2020
Avaliação não solicitada
The best people to book through …
My consultant Jack was wonderful ....he could not do enough for us . He was honest reliable and sincere. We had issues with our first hotel and Jack was there for us to help solve the issues so quickly .
I would recommend Hideaway Holidays to anyone and we will be booking through their consultant Jack again , 100%
We had the best time in Vanuatu thanks to booking through Hideaway holidays
20 de janeiro de 2020
Avaliação não solicitada
Very easy to deal with,customer sevice…
Very easy to deal with,customer sevice was great and our Fiji holiday was as expected.Thank you Hideaway holiday's for a great holiday.Regard's Max.
20 de janeiro de 2020
Avaliação não solicitada
Communication could be improved
It was easy to book once we chose the destination and resort we wanted (from looking at Hideaway Holidays website). Was disappointed that Hideaway Holidays lacked communication with our resort - or gave incorrect info to them. We had been told airport transfers were included in our booking but upon arrival in Samoa there was no one to pick us up and we had to catch a taxi. When we got to the resort we were told that they had been trying to contact us to find out what flight we were on - but we had no contact so they were obviously trying to contact Hideaway Holidays. It was a bit of an off putting start to our trip :/
20 de janeiro de 2020
Avaliação não solicitada
Great service and great prices.
20 de janeiro de 2020
Avaliação não solicitada
We are very happy with Hideaway…
We are very happy with Hideaway Holidays. Service was excellent and we are looking forward to our holiday in a few weeks.
Thank you very much :-)
20 de janeiro de 2020
Avaliação não solicitada
The Client had an amazing holiday the…
The Client had an amazing holiday the only regret is that they did not stay longer
20 de janeiro de 2020
Avaliação não solicitada
Price is all important to us
Price is all important to us, Priya was very quick to communicate to get back to us with great price.
Got a little nervous when didn’t receive final vouchers sooner, had to ring for them to be emailed through. Overall loved our holiday and would book through Hideaway again.
20 de janeiro de 2020
Avaliação não solicitada
Fabulous customer service Lianna is…
Fabulous customer service Lianna is very helpful goes out of her way to get you the best deals and always happy to answer questions .
20 de janeiro de 2020
Avaliação não solicitada
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