HMV are and always be Absolutely Amazing. I have purchased from HMV for Decades, and will purchase from them for Decades more. Brilliant service, Second to none. Thank you so very very much H... Ver mais
A empresa respondeu
Localização
Trocar localização11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Ver mais
A empresa respondeu
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Ver mais
A empresa respondeu
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Gateshead
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Reino Unido
4,8
Excelente
275 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service. I ordered a dvd from the hmv website to collect in store, and it was quick and easy. Would highly recommend!
14 de novembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Charlotte,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service
Brilliant customer service, staff member went above and beyond to help me
13 de novembro de 2025
Resposta da hmv (UK) - Gateshead
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Gateshead
Hello Mr Gallagher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Gateshead
Hi Mr Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online vs instore
Buying online was so much simpler than going to the actual store! I asked in the store but had very little help other than a woman checking her computer and then pointed to the back wall saying over there? Buying online was great, two days delivery im over the moon
7 de novembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Annette
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff /Quick delivery
Very helpful staff , album not available in store.Order placed and delivered to store within a couple of days.
7 de novembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Gateshead
Hi Fiona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Store Gateshead …
Made the order online to get delivered yo HMV in the Metrocentre Gateshead. Order delivered on time. Friendly and professional staff in the Gateshead HMC store
20 de outubro de 2025
Resposta da hmv (UK) - Gateshead
Hi Mrs Fleming,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online, received email when order was ready to collect.
At collection there was No Queue, collection very easy and straightforward.
19 de outubro de 2025
Resposta da hmv (UK) - Gateshead
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I always love shopping at HMV and think…
I always love shopping at HMV and think their record offers are very impressive and I often shop for Xmas and birthday gifts at the store. I will remain a loyal fan as long as they are around.
14 de outubro de 2025
Resposta da hmv (UK) - Gateshead
Hi Glen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived very quickly
Arrived very quickly. Just gave this to my daughter for her birthday this week. Shes over the moon with it. Much better sound than the last one (brief case record player) shes very happy. Thank you for your service.
29 de setembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Jane,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Gateshead
Hi Anonymous
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It took about 3 days from ordering to…
It took about 3 days from ordering to delivery which is what HMV said they would do. Picked up the product in the correct place with no administration problems. Excellent service.
28 de setembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service.
Ordered online. Delivered undamaged and well packaged. What more could you ask? Retail as it should be.
21 de setembro de 2025
Resposta da hmv (UK) - Gateshead
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff and very pleasant
12 de setembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Gateshead
Hi Miss Rodrigues
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I reordered now 76 from the metro…
I reordered now 76 from the metro centre store. It arrived on the 29th August, which was the day of release. The guy who served me was very helpful.
3 de setembro de 2025
Resposta da hmv (UK) - Gateshead
Hi Mrs Gibson
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and friendly staff.
15 de agosto de 2025
Resposta da hmv (UK) - Gateshead
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Mason and Scott provide exellent…
Mason and Scott provide exellent service and knowledge as usual which is why I buy from Metro Cenre shop and not on line.
2 de agosto de 2025
Resposta da hmv (UK) - Gateshead
Hi Stuart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Was looking for a box set of a t.v
Was looking for a box set of a t.v. show, couldn't find anywhere, your store colleague wouldn't give up until she could find it for us, was delivered to us within a few days. Excellent customer service
1 de agosto de 2025
Resposta da hmv (UK) - Gateshead
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.