Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.
A empresa respondeu
Localização
Trocar localizaçãoUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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Veja o que dizem as avaliações
Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Ver mais
A empresa respondeu
Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Ver mais
A empresa respondeu
I cannot thank Dave at the Stirling branch of hmv enough. We bought a JAM turntable as joint present for my wife and I to rekindle our love of vinyls again. The Pink Floyd album and The smiths album w... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Stirling
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Reino Unido
4,6
Excelente
169 avaliações
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Great service
Great service, ordered in store, and item was there to pick up in 2 days.
19 de maio de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Stirling
Ordered special vinyl online for store pickup . Communication was excellent and Stirling HMV staff friendly and helpful .
2 de maio de 2025
Resposta da hmv (UK) - Stirling
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service from the staff went above and…
Service from the staff went above and beyond for me
29 de abril de 2025
Resposta da hmv (UK) - Stirling
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Stirling
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff was helpful and friendly
Staff was helpful and friendly. The album I ordered arrived on time.
17 de março de 2025
Resposta da hmv (UK) - Stirling
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Purchased a Doctor Who blu ray box set…
Purchased a Doctor Who blu ray box set with click and collect.
It was easy and no hassle.It was also nice and very important to support a famous high street chain in the walk in shopping centre.
12 de março de 2025
Resposta da hmv (UK) - Stirling
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All good!
Ordered a DVD for release day. Easy process throughout, staff helpful and friendly, DVD came a day or two earlier than expected. All good!
11 de março de 2025
Resposta da hmv (UK) - Stirling
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dave is the nicest guy
Dave is the nicest guy, always has a smile and willing to help
15 de fevereiro de 2025
Resposta da hmv (UK) - Stirling
Hi Steph
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Girl went out of her way to help us…
Girl went out of her way to help us find music we were looking for. Didn’t have in stock and she arranged for it to be posted to us. Above and beyond
19 de janeiro de 2025
Resposta da hmv (UK) - Stirling
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful
After recently purchased a record player for my daughter she has been keen to increase her vinyl collection also and the service received from Dave has always been very pleasant, helpful and knowledgable. Thank you, so refreshing to get some memorable customer service.
4 de janeiro de 2025
Resposta da hmv (UK) - Stirling
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers having a great experience instore!
Hope you choose to shop with us again soon in hmv Stirling.
Thanks.
Never have any problems with ordering…
Never have any problems with ordering online and collecting in store Fabulous service
19 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi Elaine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience would order again via…
Great experience would order again via post to house assistant intore was so helpful with the purchase
28 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Super helpful staff
Staff in store are always super helpful. The stirling store is always well stocked and tidy too.
22 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was ready to collect within 3…
My order was ready to collect within 3 days of order. Service was fast and hassle free.
24 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi nicholas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Stirling
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Stirling
Hello Munro
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and collected in store
Easy to order and collected in store. Served by lovely friendly staff.
19 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi jenny
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Friendly staff!
Super friendly staff, shop easy to navigate when looking for items. Never had an issue in this store.
17 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hello Taylor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Order Sent and veryquickly in my HMV…
Order Sent and very quickly in my HMV Shop in Stirling ready for me to collect. Staff very good when I called to collect.
2 de dezembro de 2024
Resposta da hmv (UK) - Stirling
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a pleasant experience at the HMV…
I had a pleasant experience at the HMV in Stirling. The staff were incredibly helpful and attentive, going out of their way to assist me with my queries. I appreciated the support in suggesting online options when a specific album wasn't available in-store. While I found that some items could be cheaper elsewhere, the quality of service provided made up for the pricing difference. Additionally, handling a return for a Click and Collect order was seamless, thanks to the brilliant management. My only inconvenience was that I couldn't use a gift card online, which required an extra trip. Overall, I'm impressed with the service and would recommend visiting the store for a personal touch. Four stars!
13 de novembro de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Stirling
Hello Derrick
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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