When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Ver mais
A empresa respondeu
Fitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Ver mais
A empresa respondeu
Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at b... Ver mais
Excellent customer service especially from the yard click and collect man who ensured that we were safe and loaded despite having problems loading. He was very helpful. Very pleased. However we were f... Ver mais
Claire at Bishops Stortford branch has been very helpful on both days we visited your store. Once when I took my Dementia brother she showed him kindness and didn’t hurry him. Today I went again wit... Ver mais
Escrito pela empresa
Escrito pela empresa

Fitzroy Park, Stansted Road, CM23 5PP, Bishop's Stortford, Hertfordshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 53% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service James was very friendly and my visit was very positive
Managed to get some nice bedding plants at a good price.
Staff at the till was nice and friendly
Easy, straightforward way to order and collect garden supplies in our own time. Minimal wait even on a bank holiday Saturday. Staff always very helpful.
Ricky was great and very helpful, he explained a range of products to me and even helped me carry my items to the car
She was very helpful and gave good advice and service
My order was ready very promptly and it was wheeled to my car and loaded in the boot - perfect
Went into Homebase for some , paint , cement and Turf . Kevin called me when the Turf was back in stock and put it aside for me . Over all made my shopping experience , easy and enjoyable. Thank you so much , great customer service . Bishop’s Stortford Branch .
Despite having received a message to say my Click and Collect order was ready for collection it wasn’t.However, Kevin was really helpful and pushed my order to my car and then placed the heavy bags in the boot for me .Excellent service and he was very cheerful too.
Ricky (Ricardo) was so helpful in locating two items for me on a busy Saturday morning. He even went out of his way to check with another staff member and found what I was looking for. Polite, considerate and attentive. True asset to the team at Bishop Stortford’s Homebase.
The lady serving me was polite, friendly and happy, she also asked if I got everything I was looking for and genuinely showed an interest in her work.
The lady who served us was extremely efficient and helpful. Amelia!
Amelia was serving. Looked after my shopping while I went to get something else and offered help taking my purchases to my car. Very polite and friendly too. The guy that carried my purchases to my car took extra care not to get my car dirty.
Francesco in Bishops Stortford store. Very helpful and polite. Good role model for others.
Amelia was very friendly and helpful. Explaining other offers that were available.
Excellent service and valuable advice given! Thank you so much!
Very friendly and great service
Leigh was Very helpful choosing a paint colour and very friendly
Visited the Bishops Stortford homebase today and was assisted by James.
Really friendly helpful person who detailed the current 15% sale they have running and confirmed throughout the whole store
Great customer service. Thank you
Great selection of product in store, staff always helpful and efficient. James on checkout at the Bishops Stortford store - always very friendly, a great ambassador for the brand!
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