No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
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Veja o que dizem as avaliações
Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Ver mais
It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Ver mais
Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Harlow
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Edinburgh Way,, CM20 2TN, Harlow, Essex, Reino Unido
- 0345 640 7802
4,7
Excelente
224 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No message sent to say order ready to…
No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
14 de janeiro de 2025
Avaliação não solicitada
We have not bought a bathroom suite for…
We have not bought a bathroom suite for several years. Denice was very well informed and very professional. She engaged with us well and understood what we wanted to do with our bathroom. Denice was able to guide us through the whole process and made everything so much easier for us.
4 de novembro de 2024
Avaliação não solicitada
Easy to order and easy to collect.
Easy to order and easy to collect.
28 de outubro de 2024
Avaliação não solicitada
Lovly table good size delivery ok…
Lovly table good size delivery ok expect it was lucky we had neighbours with a trolly as no support in getting itam inside
12 de outubro de 2024
Great service
Purchased what I wanted today, just on the odd occasion stock items have run out, and you can't get what you want. Staff very polite and courteous. Love the large car park at Edinburgh Way.
30 de setembro de 2024
Avaliação não solicitada
Staff was very friendly and helpful the…
Staff was very friendly and helpful the lady was amazing!
30 de setembro de 2024
Avaliação não solicitada
Ordered at 3am Sunday morning collected…
Ordered at 3am Sunday morning collected my 2 tins of paint at 11am that morning 2 2.5ltrs 1 half price plus an extra 10% off what’s not to like 😃
29 de setembro de 2024
Avaliação não solicitada
Ordered water softener salt on line for…
Ordered water softener salt on line for click and collect. Was ready for pickup very quickly. A staff member very obligely lifted it into my car.
25 de setembro de 2024
Avaliação não solicitada
Easy pick up very helpful staff thank…
Easy pick up very helpful staff thank you
21 de setembro de 2024
Avaliação não solicitada
Great choice
Great choice, value for money, great offers for some products, friendly service, and great customer service.
21 de setembro de 2024
Avaliação não solicitada
Thankyou to Homebase in Harlow.
I went to Homebase in Harlow and needed advice on paint and was given excellent advice by Clive and Ella. Thanks to Homebase and its helpful staff.
16 de setembro de 2024
Avaliação não solicitada
In stock fast & polite check out
21 de setembro de 2024
Avaliação não solicitada
Great Service
Really enjoy visiting the Harlow site, all the staff are friendly and welcoming. Harry at the till was great, offered a pack of 5 gloves for £5 however I just bought some recently. Will definitely grab them next time!
21 de setembro de 2024
Avaliação não solicitada
Great service by Grace, Harlow store.
We were served by Grace at the Harlow store. Very friendly and helpful. 10/10
15 de setembro de 2024
Avaliação não solicitada
Location 0150 Harlow.
At location 0150 Harlow the manager was both friendly and immediately accomodating and helpful.
We returned a quantity of unused paint that had been ordered online.
16 de setembro de 2024
Avaliação não solicitada
Excellent service all round.
I was looking for a front door mat and a cork bath mat. After wandering around the store I found a Homebase employee and asked him where the front door mats were, he kindly walked me to where they were, unfortunately I didn’t get his name. I chose my mat, there were no cork bath mats, so I went to pay for my front door mat. I was served by Harry who was extremely polite and courteous, so I was entirely happy with my shopping experience. It’s just a shame there were no cork bath mats.
14 de setembro de 2024
Avaliação não solicitada
The quality of your goods is not as good as they used to be
The quality of your goods is not as good as it used to be. Curtain rail brackets you supplied did not have the screw holes drilled in them straightly. This meant they could not be used properly.
21 de agosto de 2024
Avaliação não solicitada
Resposta da Homebase - Harlow
Hi Lawrence,
We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Orderd said collected I eater have
Orderd said collected I eater have. Contacted them theyvtreid ringing once .I've tried endless times jo awnser still not recieved item
4 de setembro de 2024
Resposta da Homebase - Harlow
Hi there,
Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.
Team Homebase
Item required in stock at good price
Item required in stock at good price, service excellent at pay point, served by Susan
2 de setembro de 2024
Avaliação não solicitada
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