Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... Ver mais
A empresa respondeu
The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found i... Ver mais
A empresa respondeu
Great customer service from the new Maidstone store and from Nick and Jacob who delivered the table and chairs to us. The excellent quality of the furniture and the great customer service will keep me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Escrito pela empresa
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Informações de contato
46 County Square, TN231YE, Ashford, Reino Unido
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service today in store…
Great customer service today in store from Sammie went above and beyond while purchasing a table and chairs highly recommend
4 de abril de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Hayley, thank you so much for your kind review. We’re so happy to hear that you had a great experience in store and that Sammie was able to go above and beyond while assisting you with your table and chairs purchase.
Your recommendation really means a lot to us, and we’ll be sure to pass your lovely feedback on to Sammie.
We hope you enjoy your new furniture and look forward to welcoming you back again soon. Best regards HomePlus Furniture
The piece of furniture designed for the…
The piece of furniture designed for the bedroom was left in the dining room and now have to find someone to put it upstairs! The delivery people where respectful but would not help with putting the furniture in the place it was intended for
24 de março de 2026
Resposta da HomePlus Furniture
Hello Patricia, thank you for your feedback.
We’re really glad to hear the delivery team were respectful, but we’re sorry they didn’t offer to take the item upstairs for you. Our usual service does include placing furniture in a room of your choice, and they would have been happy to do this if asked - so we completely understand how frustrating this must have been.
We’ll make sure to share this with the team so we can improve the experience going forward. Please do not hesitate to reach out to our team should you require any further assistance.
Thanks,
HomePlus Furniture
Resposta da HomePlus Furniture
Hello Adele, thank you for your review. We’re so pleased to hear that you’re happy with the quality and that you love your bedside tables.
We really appreciate your feedback and hope you enjoy your furniture for years to come. Best regards HomePlus Furniture
The website was easy to navigate
The website was easy to navigate. Making my purchase was trouble free.
I looked at many different companies to compare prices etc.
I found this company to offer excellent value for money and, Im delighted with the quality of my purchase.
24 de março de 2026
Resposta da HomePlus Furniture
Hello Diane, thank you so much for your kind review. We’re really pleased to hear that you found our website easy to navigate and that your purchasing experience was smooth and hassle-free.
It’s great to know that you feel we offer excellent value for money and that you’re happy with the quality of your purchase that means a lot to us. We truly appreciate your recommendation and hope to see you again in the future. Best regards HomePlus Furniture
My second purchase
My second purchase, excellent delivery info and delivery service, item was well packaged and at an unbeatable price.
24 de março de 2026
Resposta da HomePlus Furniture
Hello, thank you so much for your kind feedback! We’re pleased to hear that this your second purchase from us. We truly appreciate your sharing your experience and look forward to helping you with future orders! Best regards HomePlus Furniture
Lovely bedside table delivered with care
Lovely bedside table delivered with care
17 de março de 2026
Resposta da HomePlus Furniture
Hello Colette, Thank you for your kind review! We’re pleased to hear that your bedside table arrived safely and that you’re happy with it. We hope it adds a lovely touch to your space, and we look forward to helping you with more items in the future! Best regards HomePlus Furniture
Great quality chest of drawers & shopping experience
Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers open/close really smoothly).
The service from HomePlus Furniture was also exemplary being delivered on the stated date/time & the guys kindly moved the unit upstairs for me.
I suspect I will purchase more items in time.
25 de março de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Martin, thank you for your lovely review! We’re pleased to hear that you’re happy with your chest of drawers and that everything arrived safely and on time. We’re also glad the delivery team could assist with moving the unit upstairs, and your tip about using candle wax on the runners is a great idea for other customers. We look forward to helping you with more purchases in the future! Best regards HomePlus Furniture
Beautiful Sideboard
Quick delivery for an items of its size. The sideboard we ordered (Lombok Walnut Rattan Large Sideboard) is beautiful and I am really impressed with the quality. We absolutely love it and could not be happier.
19 de março de 2026
Resposta da HomePlus Furniture
Hello Jonathan, thank you for your lovely review! We’re pleased to hear that your Lombok Walnut Rattan Large Sideboard arrived quickly and that you’re impressed with its quality. It’s great to know that you love it and that it’s the perfect addition to your home. We really appreciate you taking the time to share your experience! Best regards HomePlus Furniture
The articles looked great but 2 of the…
The articles looked great but 2 of the drawers were poorly fitted I found grey pegs in drawer where someone must have left them? had to fix myself and they still close unsatisfactory. Otherwise great service helpful delivery.
12 de março de 2026
Resposta da HomePlus Furniture
Hello, thank you for your feedback. We’re really pleased to hear that you were happy with the overall look of the items and the service from our delivery team. We’re very sorry to hear about the issue with the drawers and the loose fittings, this is certainly not the standard we aim to provide. We appreciate you bringing this to our attention and we hope to have the opportunity to improve your experience in the future. Best regards HomePlus Furniture
Stylish, well made and affordable
Very happy with my cabinet, well made and great value for money.
12 de março de 2026
Resposta da HomePlus Furniture
Hello, thank you for your lovely review. We’re so pleased to hear that you’re happy with your cabinet and that you found it stylish, well made, and great value for money. We really appreciate your feedback and hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Office furniture
The office furniture chosen was approximately £200/300 cheaper than Barker and Stonehouse for the same items. The lady I spoke to in Kent was really helpful and the service was excellent! I would recommend this company and will use again.
12 de março de 2026
Resposta da HomePlus Furniture
Hello Jayne, thank you so much for your kind review. We’re really pleased to hear that you found great value compared to Barker and Stonehouse, and that our team were able to provide such helpful service. It’s great to know you had a positive experience with us, and we truly appreciate your recommendation. We look forward to assisting you again in the future. Best regards HomePlus Furniture
Excellent furniture and service
We ordered six items of bedroom furniture, which were delivered ahead of schedule. The delivery process was smooth and all pieces arrived without any damage. One piece was missing a set of bolts, which were quickly sent out after informing HomePlus Furniture. Excellent service all round and would not hesitate to recommend this company.
5 de março de 2026
Resposta da HomePlus Furniture
Hello Kevin, thank you so much for your kind feedback! We’re happy to hear that you are pleased with your bedroom furniture and that the delivery process went smoothly. We’re glad we could quickly resolve the issue with the missing bolts, and we truly appreciate your recommendation. Thank you again for taking the time to share your experience. Best regards HomePlus Furniture
Easy to order
Easy to order , brilliant quality , lovely delivery drivers , very helpful
6 de março de 2026
Resposta da HomePlus Furniture
Hello Jo, thank you for your kind review. We're happy to hear that you found the ordering process easy and that you’re pleased with the quality of your furniture. It’s also great to know our delivery drivers were helpful and made the experience a positive one. We really appreciate you taking the time to share your feedback. Best regards HomePlus Furniture
Great quality cabinet for the price
Great quality cabinet for the price. Arrived on time and was delivered with care.
3 de março de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Amelia, thank you for your lovely review. We're so pleased to hear that you're happy with the quality of the cabinet and that your delivery arrived on time and was handled with care. We really appreciate you taking the time to share your feedback and hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
Well made solid furniture
6 de março de 2026
Resposta da HomePlus Furniture
Hello Gareth, thank you so much for your review! We’re pleased to hear that you’re happy with the quality and sturdiness of your furniture. Your feedback means a lot to us and helps us continue delivering well made, solid pieces to our customers. Best regards HomePlus Furniture
Good quality cabinet at a good price
Good quality cabinet at a good price. Delivery on time and carried out with care.
5 de março de 2026
Resposta da HomePlus Furniture
Hello Hazel, thank you for your kind feedback! We’re pleased to hear that you’re happy with the quality of your cabinet and that the delivery was timely and handled carefully. We truly appreciate your support! Best regards HomePlus Furniture
Furniture well constructed and nicely…
Furniture well constructed and nicely finished off
Very pleased with it
3 de março de 2026
Resposta da HomePlus Furniture
Hello Christine, Thank you for your review. We’re really pleased to hear that you’re happy with the construction and finish of your furniture. It’s great to know you’re so pleased with it. Thank you for taking the time to share your feedback. Best regards HomePlus Furniture
Quality Drawers
Quality Drawers
Really impressed with the drawers I ordered, solid good quality and arrived really well packaged with no damage 😊
3 de março de 2026
Resposta da HomePlus Furniture
Hello Terena, Thank you for your lovely review. We’re pleased to hear that you’re impressed with your drawers and that they arrived safely and well packaged. It’s great to know you’re happy with the quality.
We hope you enjoy your new furniture, and thank you again for your feedback. Best regards Homeplus Furniture
Resposta da HomePlus Furniture
Hello Myrtle, Thank you for your review. We’re really pleased to hear that your order arrived on time and that you’re happy with the bed. We hope you enjoy it for many years to come. Best regards HomePlus Furniture
Friendly staff. Quick despatch
Goods were despatched quickly and everyone i spoke to on the phone was very helpful and friendly .
3 de março de 2026
Resposta da HomePlus Furniture
Hello Cheryl, Thank you for your kind review. We’re really pleased to hear that your order was dispatched quickly and that our team were helpful and friendly when you spoke with them. We always aim to make the process as smooth as possible. We hope you enjoy your purchase and thank you again for your support. Best regards HomePlus Furniture
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.