Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Ver mais
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Veja o que dizem as avaliações
What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... Ver mais
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The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found i... Ver mais
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Great customer service from the new Maidstone store and from Nick and Jacob who delivered the table and chairs to us. The excellent quality of the furniture and the great customer service will keep me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Escrito pela empresa
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Informações de contato
46 County Square, TN231YE, Ashford, Reino Unido
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Second time ordering from this company.
Second time ordering from this company.
The first time giving me confidence to order again.
Short window between ordering and delivery.
There was an issue at delivery but there was someone on the phone after just a few rings and the issue was resolved with an apology and no quibbles to our satisfaction.
The items purchased are lovely and sturdy and have a good finish. A great upgrade for our dining room.
3 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Claire, Thank you for taking the time to share your feedback and for choosing to order with us again. We’re really pleased to hear that your first experience gave you the confidence to return, and that you’re happy with the quality and finish of your new furniture. It’s also great to know that our team was able to quickly resolve the delivery issue for you. We hope you enjoy your new pieces and the upgrade to your dining room! Best regards HomePlus Furniture
Single ottoman bed
We bought a single ottoman bed for our daughter who has a small room. It was delivered on time, the delivery driver calling when he was about five mins away. The bed is such good quality and went together easily. Really pleased and would definitely buy from the company again.
17 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Claire, thank you for your wonderful review! We’re pleased to hear that the single ottoman bed arrived on time, that the delivery experience was excellent, and that the bed itself is of such good quality. It’s also great to hear that assembly was easy too. We really appreciate your support and look forward to assisting you with future purchases! Best regards HomePlus Furniture
After a search for the bed the purchase…
After a search for the bed the purchase at the shop went quick and the price was even cheaper than online.
8 de março de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Maria, thank you for your feedback! We’re pleased to hear that your purchase went smoothly. We really appreciate your support and hope you enjoy your new bed for many years to come. Best regards HomePlus Furniture
Love this shop
Love this shop ! I could fill my whole house up with their stuff !
8 de março de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Jodi, thank you so much for your fantastic feedback! We're so pleased to hear you love our shop and our range of furniture. It’s great to know you could fill your whole house with our pieces, we really appreciate your support! We look forward to serving you again in the future! Best regards HomePlus Furniture
Solid piece of furniture, Great quality.
Lovely piece of furniture. Solid wood fully assembled. Great quality.
Very well packaged.
10 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Julie, thank you for your kind review. We're really pleased to hear that you’re happy with the quality of the furniture and that it arrived well packaged and fully assembled. We hope you enjoy it for many years to come. Best regards HomePlus Furniture
Great Furniture & great delivery
I was looking for a chest of drawers & came across you online . From ordering to delivery ( which was excellent service ) , I was kept in touch and offered a very quick delivery date . Once the drawers were put into my place of choice , I started to unpack & was amazed at how well it was packed. There was certainly no risk of damage . The drawer knobs were protected by plastic and put on back to front to save them from being broken. The quality of the furniture is top class & I'm already thinking of getting some matching bedside cabinets !!
Thankyou HomePlus Furniture I’m more than pleased with my purchase .
24 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Jude, thank you so much for your fantastic review! We’re so pleased to hear that you’re happy with your chest of drawers, the delivery service, and the quality of our furniture. Your kind words mean a lot to our team, and we’re delighted to hear you’re already thinking about matching bedside cabinets. We look forward to helping you with your next purchase! Best regards HomePlus Furniture
Great store
Great store, staff go above and beyond. No hard sales
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Jo, thank you for your kind words. We're so happy to hear you had a positive experience with our team. Providing helpful, pressure-free service is very important to us, so it's wonderful to know this came across. We truly appreciate your support and hope to see you again soon. Best regards HomePlus Furniture
Great service from Homeplus
Great service from Homeplus. The furniture we wanted was delivered with care by a friendly, helpful team. Plenty of updates so we knew exactly what was expected.
We have bought furniture from Homeplus many times and cannot find fault with their service.
19 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Susan, thank you for your kind words! We’re pleased that your furniture arrived safely and that our team was friendly and helpful throughout the delivery. It’s great to hear that, after multiple purchases, you continue to be happy with the service provided by Homeplus. We look forward to serving you again in the future! Best regards HomePlus Furniture
Swift delivery and delivery people very…
Swift delivery and delivery people very friendly. Top quality Larder cabinet and very pleased.
6 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Richard, thank you for your kind review! We’re pleased to hear that your Larder arrived swiftly and that our delivery team was friendly. It’s great to know you’re happy with the quality. Best regards HomePlus Furniture
Resposta da HomePlus Furniture
Hello Julie, thank you for your kind review! We’re pleased to hear that our team was helpful and friendly. Your feedback means a lot to us and we look forward to welcoming you again soon. Best regards HomePlus Furniture
Our whole apartment is now furnished…
Our whole apartment is now furnished with furniture from your Chatham shop and we can't find a fault with anything.
17 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Ian, thank you so much for your great feedback! We’re so pleased that your whole apartment is furnished with pieces from our Chatham shop and that you’re completely happy with everything. It’s great to hear, and we hope you continue to enjoy the furniture in your home for many years to come. Best regards HomePlus Furniture
Outstanding Customer Service
I ordered 2 items from the Frances range, both delivered very promptly and absolutely love them. They were slightly darker than the image on the website, but I could have requested a sample before ordering.
I contacted them a couple of times before delivery and their customer service team are awesome.
Will definitely look at their website again if I need any more furniture .
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Tracy, thank you so much for your kind words! We’re so pleased to hear that you love your Frances range items and that our team was able to help along the way. We really appreciate your feedback about the colour, requesting a sample is always a good idea. We look forward to welcoming you back for more furniture in the future! Best regards HomePlus Furniture
Vicky was very helpful and polite our…
Vicky was very helpful and polite our product turned up promptly we have know ordered more thanks
12 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Lynne, thank you for your great feedback! We're happy to hear that Vicky was helpful and polite and that your order arrived promptly. We really appreciate your continued support and are pleased you've chosen to order more. If there's ever anything else we can help with, please don't hesitate to get in touch. Best regards HomePlus Furniture
Our second purchase from this company…
Our second purchase from this company and it all went to plan and delivered exactly when they said.
10 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Paul, thank you for your kind review, we truly appreciate your continued support. We’re pleased to hear that everything went to plan and your delivery arrived exactly as promised. We look forward to assisting you again in the future. Best regards HomePlus Furniture
"Exceptional service from start to…
"Exceptional service from start to finish. Sammy and Rachel were both incredibly helpful and knowledgeable, making the whole furniture-buying experience smooth and stress-free. They took the time to answer questions and offered great advice without any pressure. Really impressed with the level of customer care — thank you both!”
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da HomePlus Furniture
Hello Melissa, thank you so much for your kind words! We’re so pleased to hear that Sammy and Rachel made your furniture buying experience smooth and stress free. We’ll be sure to pass on your praise, it’s great to know their support and advice made a difference. We really appreciate you sharing your feedback. Best regards HomePlus Furniture
A good quality product
A good quality product, delivered promptly and well packaged to protect it. A change not to have to assemble a piece of furniture!
5 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Jonathan, thank you so much for your kind review! We’re pleased to hear that you’re happy with the quality of your product and that it was delivered safely and promptly. We’re especially glad you appreciated receiving it fully assembled, we always aim to make things as easy as possible for our customers. We really appreciate your feedback and hope you continue to enjoy your new furniture! Best regards HomePlus Furniture
Excellent service and product good…
Excellent service and product good quality and just what I hoped for .
3 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Mrs Whitehorn, thank you so much for your lovely feedback. We’re happy to hear you’re pleased with both the service and the quality of your product, it's great to know it was just what you hoped for. We truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Great communication and a very nice…
Great communication and a very nice coffee table, over the moon with it
3 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Peter, thank you so much for your kind feedback. We’re delighted to hear that you’re over the moon with your Teak Root coffee table and that you found our communication clear and helpful throughout. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Really good price
Really good price
very good communication for the company from start to finish really pleased with everything they contacted me by phone the day before delivery and then 10 mins before the arrival care with entry of the house
3 de fevereiro de 2026
Resposta da HomePlus Furniture
Hello Tracey, thank you for your fantastic feedback. We’re pleased to hear that you were happy with the price and found our communication helpful from start to finish. It’s great to know that our delivery team’s care and updates made a positive difference, and we truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Great value, excellent communication, lovely piece of furniture
Nice piece of furniture, quick delivery, no complaints, would recommend the company without hesitation
27 de janeiro de 2026
Resposta da HomePlus Furniture
Hello Barbara, thank you for your kind words! We’re pleased to hear that you’re happy with your furniture, that delivery was quick. Your recommendation means a lot to us! Best regards HomePlus Furniture
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