Shinette did a wonderful job helping me navigate motels and pet policies for my upcoming mini vacay to enchanted Rock! She was very very nice and very very accommodating and I really appreciated her h... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My decision to find a hotel was last minute during my drive across country. Hotel planner provided multiple options that made it quick and easy to find an awesome location close to my route of travel.... Ver mais
A empresa respondeu
1st hotel twice what showed on line then hotel they recommended next booked found out after on review had bed bugs so called back to cancel and booked with Beat Western (had great reviews) almost same... Ver mais
A empresa respondeu
My son and 7 year old grandson were stuck in the traffic on the 260 due to a tragic accident. I called all hotels in Payson and all were booked. Russell was amazingly empathic and so very calming and... Ver mais
Detalhes da empresa
Escrito pela empresa
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Informações de contato
11780 U.S. Hwy 1 N N600, 33408, Palm Beach Gardens, Estados Unidos
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Muito Bom
11 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easiest reservation ever!
Tina was personable, courteous, and efficient. It was so easy to make my reservation. I am going on a two week trip and this was the easiest reservation yet! I will definitely use your service again.
-Kathleen Hartman
Wichita, Kansas
28 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Staff very friendly and patient
Staff very friendly and patient
20 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
I was so relieved to talk to a real…
I was so relieved to talk to a real person and she was patient with my unfamiliarity with the process. She didn’t rush me and answered my questions about the location.
27 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Excellent reservationist!
Excellent reservationist!
Careful, clear, and kind!
27 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Liza was very helpful and courteous…
Liza was very helpful and courteous which is much appreciated.
27 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Tarren was very understanding when I…
Tarren was very understanding when I had my autistic granddaughter having a meltdown down as I was booking rooms with her. She was able to book rooms I needed and was very patient. I appreciate the help and understanding I received.
27 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Resposta da HotelPlanner.com
We’re so happy to hear from you! We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
I got ripped off
I got ripped off. I did not get a confirmation email from cleon. The room for 2 night was 582.59 for two nights at the Beaufort inn. The staff wanted to charge me another fee upon arrival. Staff at the inn is very nice no problem with them. They later informed me of how much I had been over charged $200 over charge is not acceptable. Expedia is scamming people.
26 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings Weaver,
We’d love to help! We have searched our system, but we are having difficulty finding your reservation with the information you provided. Please provide the itinerary number for your reservation, beginning with H. Feel free to contact us at Reviews@HotelPlanner.com. We look forward to hearing back from you and assisting!
Kindly,
Melanie P.
Beverly was great taken care of my…
Beverly was great taken care of my needs. Very professional.
26 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P
It is pleasant to hear a friendly voice…
It is pleasant to hear a friendly voice on the phone in stressful times! Charrissa was that voice for me this morning when assisting me with my reservation at the Eldorado Resort Casino Reno. She is an asset to your business!
26 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P
Very quick and profesional
26 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P
Very professional and easy to…
Very professional and easy to understand.
25 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Ricardo is Efficient and clear.
Ricardo is Efficient and clear.
25 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Attentive to my specific needs.
Attentive to my specific needs.
25 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Resposta da HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Satish both misrepresented facts
Satish both misrepresented facts, and outright lied about booking m Y stay at the inn. I will be disputing the charge.
24 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@HotelPlanner.com. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
My experience was positive!
My experience was positive today and last night due to 2 highly skilled customer service reps, Chris and Juan. Hotel Planner has all of the hotels in one place and makes it easy to make arrangements. The website is clear and easy to read, follow, and book. As far as any criticism, the prices seem to be higher than going directly to the hotel websites.
24 de agosto de 2026
Resposta da HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Rollie was polite
Rollie was polite, courteous, and very helpful. He answered all of our questions and verified all of our information. Great job!
24 de agosto de 2026
Avaliação não solicitada
Resposta da HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
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