Having experienced a house fire, Howarth's, Chester Branch, came out to redesign the kitchen, accurately measuring and designing even though it was in its burned state. The kitchen was to be rep... Ver mais
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Veja o que dizem as avaliações
Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Ver mais
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I've used Howarth Timber for 2 of my DIY projects now and I have to say, I'm really impressed. I've been both in branch and also had delivery and both experiences have exceeded expectations. I... Ver mais
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Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Informações de contato
Leeds, Reino Unido
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
4,4
Excelente
527 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Great service
Great service, good price. Products exactly as described.
18 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Looking for genuine help and advice to design your dream kitchen?
Looking to buy a new kitchen can be overwhelming and stressful - where to go, what budget to work to, what design etc. You will be spending alot of money and you want to get it right. I felt all of the usual apprehension but that disappeared when I started to work with Julie at Haworth Timber Newcastle-under-Lyme. The showroom isn't huge, but the range of samples is extensive and Julie took the time to guide me through all of the options. Julie provided me with impartial advice and made me aware of the pros and cons of the choices I was making - she listened and develped the design that I wanted, but also gently offered alternatives that I hadn't had the vision to consider. Essentially I felt like Julie 'held my hand' throughout the whole process and genuinely wanted me to have my dream kitchen. I am extremely happy that I went with Haworth's for the quality and value for money of the products, but in particular for the customer care that Julie provided.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Perfect kitchen.
The kitchen showroom manager has been amazing, working with us to design our dream kitchen. Nothing was never too much trouble when we had questions and they worked with us to ensure we maximised the space and gave us a better kitchen than we could’ve imagined. We ended up with everything we asked for, plus more following their great advice and recommendations.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Exactly what it said on the tin!
I couldnt choose my required delivery day on line so called and was told they would catch the order and deliver on my chosen day. And they did!
Order arrived, driver very helpful job done. In a world where computer usually says no this experience was refreshing! Thank you
3 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great service and help from Julie Kurn…
Great service and help from Julie Kurn when we chose our new en-suite wall panels from Howarth Timber - highly recommend visiting to look at the range available and have a chat with Julie
26 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Amazing communication and prompt…
Amazing communication and prompt delivery. Very transparent and all information shared beforehand. Michael is an amazing addition to the business really knows the products and a pleasure to deal with. A true asset to the business
9 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Andy was a great help
Andy was a great help and very knowledgeable about what materials and tools to use while Wayne was very kind to offer the materials for us to use.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Great Gravel Purchase
A very competitive price on line and delivered promptly. Very pleased with the purchase.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent company and great customer services, but you need to phone for delivery details.
Their website was great, easy on the eye, with lots of products available and very competitive pricing.
We ordered a big bulk bag of gravel. I contacted customer services to get an idea of delivery timings and they were very helpful.
The gravel arrived in good time. The delivery driver was friendly and helpful.
Very pleased with the service, fast delivery and the gravel. We will definitely buy from them again.
Update: Dropped a star because I ordered another 2 loads of gravel. However this company definitely don't give you a despatch date/time and it seems that if you don't contact the local depot to ask them, then the delivery will just turn up unexpectedly, they don't kock on your door and would leave it anywhere near the property, unless you specifically go out to direct them where to leave it. Apart from that they're very good and we'll buy from them again.
7 de outubro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.
Good communication and delivery helpful people
Although the original delivery date had to be rearranged the staff were helpful and kept in touch
26 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Had everything I was looking for at…
Had everything I was looking for at decent price , fast delivery also
22 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Just want to thank Dale at the Bury st…
Just want to thank Dale at the Bury st edmunds branch for being so helpful and patient with my bathroom, After changing my mind lots of times he always guided me in the right direction and it all looks lovely now.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Excellent customer service!
I had a great experience at Howarth Timber in Bury St Edmund’s. Dale was extremely helpful in assisting me with purchasing everything I needed for the bathrooms. He took the time to explain options clearly and made the whole process much easier. Excellent customer service — thank you, Dale!
25 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Andy is a superhero without a cape!!!!
Andy is a superhero without a cape!!!!! He found me exactly what I was looking for showing me several options and colours of limestone, but due to his superior expert knowledge provided me with the perfect solution to my path issue. Very very happy first time customer at Howarth timber but I am now going to be a regular. Thank you, Andy!!!!!
25 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Replacement fence panels at a good price!
Ordered replacement fence panels online for collection. They were picked for me by a helpful and friendly member of your staff and they are now installed, so happy about the whole experience.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Had 2 bulk bags
Had 2 bulk bags delivered both times spot on delivery. Well priced quick service and a lovely driver made the experience 1st class. Defo use again.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
AMAZING !! 🤩
Fast delivery and service
Staff members lovely, friendly and incredible customer service
100% recommend
Brilliant for the price !!!
~ Wakefield Branch
6 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Happy customer
Thank you for your prompt service..my order was exactly what I ordered.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
Delivery driver was very helpful
Delivery driver was very helpful, thank you.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.
I ORDERED DECKING ON A SATURDAY SO 3-5…
I ORDERED DECKING ON A SATURDAY SO 3-5 DAYS SHOULD HAVE BEEN FRIDAY, I RANG THORNE BRANCH. I WAS TOLD OR FIRST THING MONDAY MORNING, RANG UP OR YEAH WILL BE THIS AFTERNOON I TOOK TIME OFF TO DO THE JOB. WHEN I TOLD THEM NOT GOOD ENOUGH IT FINALLY CAME AT ONE.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Howarth Timber
Thank you for bringing this to our attention. We're sorry to hear that your experience did not meet expectations. At Howarth Timber, we strive to provide excellent customer service and a reliable range of timber and building materials. We take all feedback seriously and would welcome the opportunity to investigate your concerns further. Please contact our team with more details so we can work towards a resolution.
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